2019 Director of Customer Success Salary Boulder (Updated Daily) | Built In Colorado
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Director of Customer Success salary in Boulder

Average Base Salary in Boulder

Additional Cash Compensation
Total Compensation
Median: $96K
Min: $70K
Max: $125K

How Much Does a Director of Customer Success Make in Boulder?

The average salary for a Director of Customer Success in Boulder is $96,250. The average additional cash compensation for a Director of Customer Success in Boulder is $5,400. The average total compensation for a Director of Customer Success in Boulder is $101,650. Director of Customer Success salaries are based on responses gathered by Built In Colorado from anonymous Director of Customer Success employees in Boulder.

Colorado by the numbers

Total number of Tech companies in Colorado
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Director of Customer Success jobs in Colorado

Sr. Customer Success Manager

Greater Boulder Area
6 days ago
The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success and ongoing renewals for Carbon Black’s growing enterprise customer base. As a key member of the Customer Success team in the Sales organization, the Senior CSM’s primary focus is to own the renewal business for their designated enterprise accounts. The Senior CSM also works closely with the Regional Sales Representatives for add-on business in the portfolio of accounts.

Customer Success Support Representative

Greater Denver Area
1 week ago
Do people tell you that your relationship skills are next-level? That your communication style is - like whow? We’re looking for a smart and motivated Customer Success Support Representative who is passionate about helping local businesses reach their marketing goals. You’ll be the first point of contact for our clients and responsible for helping them properly utilize our software to ensure maximum return on investment. The support team manages

Director, Client Success

Greater Boulder Area
1 week ago
The Director, Client Success is a new hands-on role within KPA, to build upon and grow our Client Success operations as new software platforms, products and services are introduced and integrated.   In this role you will be responsible for managing the team responsible for driving customer adoption and delight for KPA’s SaaS based application resulting in both up sell opportunities and renewals. Your team will engage with clients who have implemented KPA’s software platform to solve their business challenges. Your team will provide input and collaborate with Account Managers to create and execute on strategic customer plans.  We are seeking a strategic, innovative thinker with excellent leadership and communication skills who will lead our Client Success team processes and team through rapid growth and change.  KPA appreciates your passion for improving organizational efficiency and customer engagement through metric- driven decision making.  

Manager, Customer Success

Greater Denver Area
5 hours ago
As the Manager of our Customer Success Team you will be responsible for managing our current customer relationships to build and ensure retention and loyalty. You will be working closely with customers to ensure satisfaction and engagement with our services, in addition, address any issues that arise. As our Customer Success Manager we are seeking an individual with strong leadership, time-management, and communication skills. Not only will you be directly responsible for keeping Four Wind’s customers happy and productive, you will have a team of talented individuals looking for your guidance to help them reach their goals and grow their careers.

Customer Success Manager

Greater Denver Area
1 day ago
Recognized as one the Top 100 Tech Companies by Builtin.com and over 4.4-star review on Glassdoor, SambaSafety® is the pioneer of driver risk management software in North America. Trusted by over 2 million subscribed drivers; thousands of businesses look to Sambasafety to provide the most powerful, advanced, intuitive, and impactful risk solution platform on the market. SambaSafety is growing at an incredible rate with high employee engagement.

Customer Success Analyst

Greater Denver Area
1 day ago
As a Customer Success Analyst at Ombud, you will be responsible for supporting our clients; learning all of the ins-and-outs of what it takes to support SaaS clients. You will be our front-line, interacting directly with our customers. You’ll field questions, troubleshoot, and conduct live demos/trainings. Ideal candidates will provide the highest level of service, demonstrating extreme willingness to solve problems, provide best practices, and

Customer Success Lead

Greater Boulder Area
4 days ago
The Customer Success Lead position is responsible for ensuring an effortless experience for Zayo’s customers with a multitude of requirements.  Customer Success Managers (CSM)  are responsible for billing reports and inquiries, collections partnerships, implementation projects, service improvement plans and operational service reviews.  We are both the internal and external interface for assigned customers proactively managing milestones and communications with our customers throughout the process relating to their requests. CSMs will act as the single point of contact for complex billing analysis and research.  Lead CSMs will have added responsibility acting as primary contact for a business aligned team.  If requested, travel may be required. CSM Leads may need to conduct in-person operational reviews, address escalations and help their peers with opportunities for customization and process improvement.

Customer Success Manager

Greater Denver Area
6 days ago
As a Customer Success Manager, you will work closely with our top customers to retain and expand their business with TrackVia. Your objectives will be to provide insight to their current account usage, application performance, and educate them on what features/functionality TrackVia can provide to their business processes. You will form strong business relationships with our top accounts and ensure they are receiving top-notch customer service.

Director, Customer Success

Greater Boulder Area
6 days ago
Envysion, a leading provider of video-based SaaS technology solutions for retailers, including fast casual restaurants, convenience stores wireless dealers, is seeking a Director, Customer Success. The Director will be responsible for planning, developing, managing a team, and executing corporate strategies around onboarding and lifecycle management of Envysion’s new and existing customers. The Director will work cross functionally with all areas of the company to design, monitor and deliver the best possible customer experience. Accountability for operational and customer satisfaction will be essential components of this position.

Customer Success Manager

Greater Denver Area
1 week ago
ABOUT THE ROLE: We are looking for a Customer Success Manager to partner with customers post-sale to drive adoption and ensure customer satisfaction, growth and retention. Our Customer Success Mission To empower all customers to achieve their business goals through learning so that Udemy is an indispensable resource, and to become a partner our customers adore. We will serve as strategic advisors and provide trusted support. We will be the voice

Customer Success Email Specialist

Greater Denver Area
1 week ago
As an email specialist in our Broomfield, CO office, you will help the Customer Success organization fulfill our namesake mission. You are responsible for identifying messaging and segmentation opportunities using our treasure trove of product data. You work cross-functionally with our Marketing Communications and Information Systems teams to stand up new automated programs based on your observations. Your fierce love of quality assurance will ensure that your emails render beautifully across all environments. Your knowledge of deliverability best practices will shepherd our emails into the inbox. You live and breathe for data analytics and actionable insights. You would never dream of a “set it and forget it” philosophy on your triggered sends, because there is always opportunity to improve through strategic testing.

Senior Customer Success Manager

Greater Denver Area
1 week ago
We are looking for a motivated individual with some Customer Success experience striving to grow within an organization. As the Customer Success Manager at Xactly Corporation, you'll be responsible for developing and fostering strong relationships with a portfolio of customer accounts. The Customer Success Manager will be a trusted advisor to our key stakeholders to allow the full potential of their investment in Xactly's solutions to be realized while looking for new opportunities to grow the customer footprint.

Director of Customer Success Salary ranges

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 51-200 employees, earning $125,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $86,667 and the average Director of Customer Success salary for men is $125,000.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $125,000.

Average Operations salaries in Boulder

Job Title Average Salary Salary Range
Customer Support Rep $38,004
Min: $34K
Max: $46K
Desktop Support $46,400
Min: $40K
Max: $56K
Office Manager $47,200
Min: $33K
Max: $65K
Operations Associate $48,643
Min: $30K
Max: $64K
Sales Operations Analyst $61,000
Min: $42K
Max: $87K
Technical Support $68,130
Min: $36K
Max: $190K
Client Success Manager $68,500
Min: $57K
Max: $85K
Customer Support Manager $69,667
Min: $52K
Max: $85K
Sales Operations Manager $70,667
Min: $51K
Max: $95K
Business Analyst $71,750
Min: $55K
Max: $91K
Business Intelligence Analyst $80,500
Min: $67K
Max: $94K
Operations Manager $86,714
Min: $59K
Max: $108K
Senior Business Analyst $88,000
Min: $77K
Max: $96K
Director of Customer Success $96,250
Min: $70K
Max: $125K
Marketing Operations Manager $108,500
Min: $102K
Max: $115K
Director of Operations $132,833
Min: $88K
Max: $171K
Vice President of Operations $187,933
Min: $120K
Max: $223K
COO (Chief Operating Officer) $205,000
Min: $205K
Max: $205K

Colorado Companies with the Highest Operations Salaries

Big Data, Cloud

Skills that affect Director of Customer Success salaries in Boulder

Team Training & Development
2% have this skill
Operations Management
2% have this skill
Customer Support
2% have this skill
Sales Operations
1% have this skill
Business Operations
1% have this skill
Account Management Ops
1% have this skill

Recent Director of Customer Success salaries in Boulder

Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000
3-5 Years of Experience
11-50 Employees
Yearly Salary
A Director of Customer Success reported a yearly salary of $70,000 with +$5,000 in additional cash compensation
5-7 Years of Experience
11-50 Employees
1-5 Reports
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000 with +$10,000 in additional cash compensation
7+ Years of Experience
51-200 Employees
1-5 Reports
Yearly Salary
A Director of Customer Success reported a yearly salary of $90,000 with +$1,200 in additional cash compensation
5-7 Years of Experience
11-50 Employees
Salaries//Operations//Director of Customer Success