Director of Customer Success salary in Boulder

Average Base Salary in Boulder

$105,000
$10,300
Additional Cash Compensation
$115,300
Total Compensation
Median: $105K
Min: $70K
Max: $165K

How Much Does a Director of Customer Success Make in Boulder?

The average salary for a Director of Customer Success in Boulder is $105,000. The average additional cash compensation for a Director of Customer Success in Boulder is $10,300. The average total compensation for a Director of Customer Success in Boulder is $115,300. Director of Customer Success salaries are based on responses gathered by Built In Colorado from anonymous Director of Customer Success employees in Boulder.

Colorado by the numbers

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Total number of Tech companies in Colorado
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Total number of tech users on Built In Colorado
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Director of Customer Success jobs in Colorado

Customer Success Associate

Greater Denver Area
1 week ago
+37
As a Customer Success Associate you’ll be an integral team member in guiding our customers through their workers compensation needs by responding quickly to our customers’ requests, resolving these concerns and striving to provide an experience that lives into our brand - “as easy as Pie.” A successful Customer Success Associate will be able to actively listen, seek to understand, find the answers, and guide our client’s through complex issues. Your confidence will shine through, and your communications (verbal, written, and otherwise) will build confidence and loyalty to Pie. 

Inside Customer Success Manager

Greater Denver Area
1 week ago
+20
The Inside Customer Success Manager will lead our team of Practice Advocate Leads and Practice Advocates as they handle inbound support calls and outbound account management touch points with multiple orthodontic offices located across the United Status. Responsibilities include but are not limited to the following:

Director, Partner Success Managers

Greater Denver Area
2 weeks ago
+41
The Director of Partner Success Managers will be responsible for the team of Partner Success Managers with focus on the development, management and growth of Master Agents and Distributor partners. You will be a decisive problem-solver with a bias toward results over activity and will bring creativity, outstanding planning skills, and a dedication to execution.

Customer Success Business Consultant

Remote
8 hours ago
+20
Quantum Metric is seeking a persistent, passionate and detail-oriented Business Consultant (CSBC) to join our growing Customer Success team. The right person is a thoughtful strategist who will bring knowledge of the Digital / CXM space, innovative ideas, and creative solutions to help clients achieve results. The CSBC is responsible for overseeing client adoption, growth, and retention. They take ownership of the client relationship during the on-boarding process and engages regularly to provide customized recommendations, help clients overcome challenges, and partner with key stakeholders to increase the effective use and adoption of the Quantum Metric platform. The CSBC’s performance is based on client utilization of the platform, engagement with Quantum Metric as a strategic partner, overall satisfaction and retention.

Customer Success Manager

Greater Boulder Area
4 days ago
Envysion, a leading provider of video-based SaaS technology solutions for retailers, including fast casual restaurants, convenience stores, and wireless dealers, is seeking a Customer Success Manager. As a Customer Success Manager and trusted business partner, you will be responsible for monitoring and engaging our clients to ensure a successful partnership. This includes increasing product utilization and expanding Envysion’s footprint through user adoption. You will serve as a customer advocate, driving industry best practices and positioning the Envysion platform as a key driver to the customer's success. It will be your responsibility to ensure customers are successfully using the Envysion application by understanding their business objectives and recommending strategies to achieve those goals.

Customer Success Manager

Greater Denver Area
5 days ago
+26
The Wurk Customer Success Manager is responsible for developing customer relationships that promote retention and loyalty. Their job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The Customer Success Manager role begins during the sales process and provides value to the customer through the onboarding process (implementation and training), and the transition from onboarding to Customer Support.

Customer Success Associate

Greater Denver Area
6 days ago
+28
We are looking for an exceptional Customer Success Associate II to join the Customer Success Team where you will be responsible for the success and long-term growth of our customers.  In this role, you will be responsible for risk mitigation and retention strategies at scale. The Customer Success Associate II role is a perfect role for someone who has some technical expertise, loves helping customers solve problems, maximize the value they receive from our solutions, and can drive retention through scalable efforts. 

Customer Success Manager

Greater Denver Area
1 week ago
+58
As the Customer Success Manager, you will be the main point of contact for existing key customer accounts in the Customer Success organization. You will proactively advocate for the customer -- focusing on high levels of adoptions to ensure customer satisfaction and be responsible for all renewals within your accounts. You will identify key MBOs from customers and drive adoptions programs, milestones and creation of customer champions as a trusted advisor. The ideal candidate will have a strong track record of building deep customer relationships and proactively driving adoption and expansion across multiple use-cases within their customer base. Ideally, you hail from a SaaS or services company. You will need to be a great listener, strong communicator, as well as a curious and creative problem solver.  It’s important that you have worked in a role where you demonstrated the ability to drive customer adoption and advocacy rather than acting primarily as an escalation point for customers in a reaction-based customer service model.

Customer Success Manager

Greater Denver Area
1 week ago
+41
As a member of the Global Service and Support team you’ll lead the post-sale experience for our customers. As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what “winning together” truly means.  We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

Customer Success Manager

Remote
1 week ago
+29
COMPANY OVERVIEW    Headquartered in Denver, Colorado with additional offices in Arizona and California, FRONTSTEPS is a SaaS company with a resident engagement platform to empower communities to be safe, informed, and efficient. More than 23,000 communities nationwide — that’s 4.4 million homeowners — are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security &

EVP, Customer Success

Greater Denver Area
2 weeks ago
+47
Convercent is seeking an experienced EVP of Customer Success that will lead a global Customer Success organization that owns driving value and success for our 650+ customers. In this role, you will be responsible for bringing strategic vision and operational leadership to the Customer Success organization inclusive of the Customer Success Management, Professional Services and Support teams. The successful candidate will execute a vision and playbook from working alongside Sales in the sales cycle and customer on-boarding through support, renewal and revenue expansion while positioning Convercent’s Customer Success organization as a competitive advantage. The EVP of Customer Success will report to the CEO and will serve as a member of the Executive Leadership Team.

Customer Success Manager

Greater Denver Area
2 weeks ago
+21
What are we looking for? Title: Customer Success Manager Compensation: Market salary plus equity, commensurate with experience Reports To: Director of Professional Services Who are you? You love making customers successful. You consider yourself to have both business savvy as well as technical knowledge. A broad business background, strong analytical skills, and impressive technical expertise are your strengths. You seek initiative:

Director of Customer Success Salary ranges

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 51-200 employees, earning $145,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $101,000 and the average Director of Customer Success salary for men is $125,000.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $125,000.

Average Operations salaries in Boulder

Job Title Average Salary Salary Range
Customer Support Rep $40,431
Min: $34K
Max: $48K
Office Manager $47,333
Min: $33K
Max: $65K
Operations Associate $48,643
Min: $30K
Max: $64K
Desktop Support $49,000
Min: $40K
Max: $62K
Sales Operations Analyst $61,000
Min: $42K
Max: $87K
Technical Support $70,385
Min: $36K
Max: $190K
Sales Operations Manager $70,667
Min: $51K
Max: $95K
Business Analyst $76,050
Min: $55K
Max: $92K
Customer Support Manager $76,100
Min: $52K
Max: $112K
Client Success Manager $76,389
Min: $57K
Max: $120K
Senior Business Analyst $88,000
Min: $77K
Max: $96K
Operations Manager $89,556
Min: $59K
Max: $110K
Business Intelligence Analyst $94,000
Min: $67K
Max: $135K
Director of Customer Success $105,000
Min: $70K
Max: $165K
Marketing Operations Manager $105,667
Min: $100K
Max: $115K
Director of Operations $132,833
Min: $88K
Max: $171K
Vice President of Operations $178,450
Min: $120K
Max: $223K
COO (Chief Operating Officer) $205,000
Min: $205K
Max: $205K

Skills that affect Director of Customer Success salaries in Boulder

1
Customer Support
2% have this skill
2
Team Training & Development
2% have this skill
3
Operations Management
1% have this skill
4
Business Operations
1% have this skill
5
Sales Operations
1% have this skill
6
Customer Relationship Management
1% have this skill

Recent Director of Customer Success salaries in Boulder

$165,000
Yearly Salary
A Director of Strategic Account Management reported a yearly salary of $165,000 with +$25,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boulder
5-10 Reports
$80,000
Yearly Salary
A Director of customer experience reported a yearly salary of $80,000
3-5 Years of Experience
Female
11-50 Employees
Boulder
5-10 Reports
$100,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $100,000
3-5 Years of Experience
Female
11-50 Employees
Boulder
$70,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $70,000 with +$5,000 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Boulder
1-5 Reports
$125,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $125,000 with +$10,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Boulder
1-5 Reports
$90,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $90,000 with +$1,200 in additional cash compensation
5-7 Years of Experience
Female
11-50 Employees
Boulder
Salaries//Operations//Director of Customer Success