2019 Customer Support Manager Salary Boulder (Updated Daily) | Built In Colorado
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Customer Support Manager
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Customer Support Manager salary in Boulder

Average Base Salary in Boulder

Median: $79K
Min: $72K
Max: $85K

How Much Does a Customer Support Manager Make in Boulder?

The average salary for a Customer Support Manager in Boulder is $78,500. Customer Support Manager salaries are based on responses gathered by Built In Colorado from anonymous Customer Support Manager employees in Boulder.

Colorado by the numbers

Total number of Tech companies in Colorado
Total number of tech users on Built In Colorado

Customer Support Manager jobs in Colorado

Customer Support Representative

Greater Denver Area
2 days ago
+ Manage the Case queue in Salesforce. + Assist in answering phones from the Support queue. + Assist in answering inbound chats from customers. + Assist with outbound calls to customers with technical issues. + Ensure all customer data is accurate in our CRM. + Shape Support processes for the future of the company. + Learn every day and have a ton of fun doing it!.

Customer Support Specialist

Greater Boulder Area
3 days ago
At TrueCoach our mission is to improve the lives of fitness coaches and their clients. We are building tools that have helped over 5,000 coaches worldwide save time, grow their business, and deliver a better experience for their clients. Being on the frontlines of customer satisfaction takes patience and a great sense of humor, but when the vast majority of our customers love us... negative interactions are few and far between. We’ve got a solid

Customer Support Represtenative

Greater Denver Area
5 days ago
Our Company Imagine unlocking the door on a property halfway around the world from your phone…and that’s just the beginning.  Whether your managing automated guest and maintenance access to a vacation rental or the IT assets of Fortune 50 enterprises, RemoteLock is securely opening doors 50,000,000 times a year from the cloud. RemoteLock continues to perfect the connection between people, places and things with software and devices that greatly

Customer Support Advocate

Greater Denver Area
6 days ago
As a Customer Support Advocate your primary activities are supporting TrackVia customers via phone, email, live chat and monitoring our online community. Every day you'll interact with smart business people from all kinds of companies to solve real world business problems. You will have a great impact not only on our customers but you’ll play a key role in shaping our product road map and marketing strategy, as you analyze and convey the feedback you receive from conversations with customers. 

Technical Customer Support Specialist

Greater Denver Area
1 week ago
Answering fifteen to thirty calls a day. Completing customer submitted tickets in a timely manner in cloud-based web portal. Personal ownership of calls from start to resolution. Contribute positively to company goals by meeting and exceeding department timelines. Acting with a consultative approach towards end-users and network carriers. Completing side-work and training programs and providing accurate feedback.

Customer Support Representative

Greater Denver Area
1 week ago
As a customer support representative, you shape our members' first impression of SALT- a responsibility not taken lightly. We take inbound phone calls, support emails from customers from around the globe, and assist with product questions and technical troubleshooting issues. We also help maintain SALT's strong online presence on Social Media (Facebook and Twitter). Ideal candidates will demonstrate a positive attitude, attention to detail, technical prowess, and punctuality. In our rapid-growth environment, successful candidates will easily adapt and be prepared to take on additional responsibility as needed. The ideal candidate will have a great customer service background and feel comfortable navigating multiple computer systems on dual screens.

Customer Support Analyst

Greater Denver Area
1 week ago
Role description The FareHarbor Customer Support Team is looking for adventure-loving, hard-working, outgoing people who are comfortable with technology in our Denver, CO office. Responsibilities: Become an expert FareHarbor user and stay on top of all new feature releases. Handle inbound/outbound support issues via emails and phone calls. Provide exceptional support by listening, understanding the issue, and problem-solving with customers.

Customer Support Representative

Greater Denver Area
1 week ago
Manage and respond to incoming calls, live chat and email support tickets. Understand and be able to communicate GigSmart’s mission and values through all interactions with customers. Drive KPIs including time to first response, ticket close rate, and rate of one-touch ticket closure. Help advocate for the customer by identifying pain points in our processes and policies. Serve as an escalation point for high touch tickets, or those requiring special resolution. Help to develop the customer support profession through sharing knowledge, experimenting with new innovations, and discussing best practices. Increase customer satisfaction and build loyalty by providing amazing, personal customer support. Ensure our outsourced team is up to date on all new GigSmart processes and features. Own critical customer communications, such as incident and outage reporting. Advocate for customers by gathering, prioritizing and communicating feedback to internal product and tech stakeholders. Analyze statistics and compile accurate reports.

Manager, Customer Support

Greater Denver Area
1 week ago
The Manager, Customer Support role focuses on the management of key operational processes, support and enablement of customer and user set up and optimization with Alteryx.  This role will lead a team of Customer Support Engineers that provide front line customer support for the Alteryx products and solutions.  The Support Manager serves as a primary escalation liaison between Alteryx customers, front line support and internal groups such as Development, Sales and Services.  The manager also develops, manages and leads continuous process improvement strategies and initiatives to further the customer experience (CX).  The manager will develop, implement, and maintain Global Customer Support (GCS) policies, procedures, and training / adoption /onboarding plans to ensure the highest levels of employee satisfaction (EX).

Tier 1 Customer Support Specialist

Greater Denver Area
1 week ago
Convercent is growing, and so is our need to expand support of our global enterprise customer base. Bring your curiosity, your readiness to be challenged, and your desire to do work that really makes the world a better place and help us build a world-class, seamless experience for our global customers. In this role, you’ll use your product understanding and experience troubleshooting complex software to respond to escalated and more complex

Customer Support Representative

Greater Denver Area
1 week ago
Company Background Introducing FRONTSTEPS — the #1 software platform for HOAs, Builders, Security & Patrol Experts, Realtors, and Homeowners. We deliver technologies that simplify how people build, connect, operate, and secure modern communities, with a diverse range of products and services.   Based in our Denver, CO headquarters location, in this position you’ll be responsible for the ongoing support of existing customers using our “legacy”

Customer Support Specialist

Greater Denver Area
2 weeks ago
Often cited by our users as the "best thing about Greenhouse,” Customer Support Specialists sit at the intersection of our Customer Success, Product, and Engineering teams to provide a level of support that consistently delights our stakeholders. This unique opportunity puts you in the best position to have insight into the product roadmap, manage expectations for future releases, and elevate our customers’ experience with Greenhouse.

Customer Support Manager Salary ranges

The two most common Customer Support Manager salary ranges in Boulder are $70k - $80k and $80k - $90k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 51-200 employees, earning $85,000 on average.

Customer Support Manager Salary by gender

Customer Support Manager Salary by Years of Experience

Average Operations salaries in Boulder

Job Title Average Salary Salary Range
Customer Support Rep $38,004
Min: $34K
Max: $46K
Desktop Support $46,400
Min: $40K
Max: $56K
Office Manager $47,200
Min: $33K
Max: $65K
Operations Associate $48,643
Min: $30K
Max: $64K
Sales Operations Analyst $61,000
Min: $42K
Max: $87K
Client Success Manager $68,500
Min: $57K
Max: $85K
Technical Support $70,144
Min: $36K
Max: $190K
Sales Operations Manager $70,667
Min: $51K
Max: $95K
Business Analyst $71,750
Min: $55K
Max: $91K
Customer Support Manager $78,500
Min: $72K
Max: $85K
Business Intelligence Analyst $80,500
Min: $67K
Max: $94K
Operations Manager $86,714
Min: $59K
Max: $108K
Senior Business Analyst $88,000
Min: $77K
Max: $96K
Director of Customer Success $96,250
Min: $70K
Max: $125K
Marketing Operations Manager $108,500
Min: $102K
Max: $115K
Director of Operations $132,833
Min: $88K
Max: $171K
Vice President of Operations $187,933
Min: $120K
Max: $223K
COO (Chief Operating Officer) $205,000
Min: $205K
Max: $205K

Skills that affect Customer Support Manager salaries in Boulder

Customer Support
7% have this skill
Team Training & Development
5% have this skill
Operations Management
4% have this skill
Sales Operations
2% have this skill
IT Support
1% have this skill
Office Management
1% have this skill

Recent Customer Support Manager salaries in Boulder

Yearly Salary
A Client Program Manager reported a yearly salary of $85,000
3-5 Years of Experience
51-200 Employees
Yearly Salary
A Customer Support Manager reported a yearly salary of $72,000
201-500 Employees
Salaries//Operations//Customer Support Manager