Customer Success - Launch Specialist
Greater Denver Area
5 days ago
We’re looking for a detail-oriented self-starter to join Thanx as a Launch Specialist on the Customer Success, Launch Team. As Launch Specialist, you’ll work with the top restaurant, car wash, entertainment, and retail companies to develop and deliver successful customer engagement programs. You’ll play a critical role in supporting the successful onboarding and launch of all new accounts. You will manage the backend account setup, develop program recommendations, and deliver comprehensive deck presentations to educate and train merchants. You are confident, articulate and feel comfortable engaging in thoughtful conversation with business operators about what is best practice for their industry. Our ideal candidate is a PowerPoint, Excel and Salesforce pro who is meticulously organized, able to thoughtfully manage competing priorities and accounts, and is comfortable working under tight deadlines.