Sr Project Manager
Greater Boulder Area
2 days ago
Serves as the primary point of contact with key customers for project implementations. This includes travel to client locations as required to ensure the success of the implementation and to achieve a high degree of customer satisfaction.
Understands the business fundamentals, with the ability to interface with GHX senior leadership on assigned projects.
Assists team members in completing customer defined deliverables and in producing key project artifacts to document the implementation.
Leads and facilitates customer/project “kick off “session to review assumptions and customer expectations, gather requirements, educate customer on product and services, etc.
Conducts regularly scheduled meetings with stakeholders.
Works as a liaison within the Consulting organization, and interfaces with the Service Delivery, Product Management and all Technology teams to ensure that proper scope, resource pools and key dependencies are being defined and developed.
Provides leadership, mentoring, and motivation to project team members throughout the project life cycle. Holds team members accountable to commitments.
Identifies and schedules project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk.
Builds detailed project plans and schedules for products across all processes, independently managing day-to-day operational and tactical aspects of multiple or large scale projects.
Directs and coordinates activities for project personnel to ensure project progresses on schedule. May directly manage and supervise more junior project management and coordination staff members.
Maintains an overall program level risk and issue log. Facilitates risk mitigation and issue resolution across functional managers and sponsors to minimize impact to project schedule and client satisfaction. Escalates project risks impacting financials or customer experience with dexterity throughout the organization.
Coordinates and facilitates communications with management and across teams.