Customer Success Manager
Greater Denver Area
2 weeks ago
As a Customer Success Manager, you will be the focal point for Uplight engagement with customers, providing oversight for the implementation and utilization of market-leading customer engagement, the marketplace, energy savings, and other select products.
You will take ownership of aligning our products with our customers’ business objectives, with a focus on driving successful adoption and greater business value for our customers.
You will be responsible for building strong relationships with customer stakeholders by establishing yourself as a trusted advisor as well as acting as a primary advocate for our customers internally. An important aspect of the Customer Success Manager role will entail working collaboratively in a cross-functional environment with members of various Uplight teams, including Engineering, Product, Operations, Regulatory, Sales, Marketing and other teams, to deliver measurable value for our customers.