Customer Support Jobs in Colorado

As a Traveler Support Specialist, you will serve as a booking guru - from confirming reservations to modifying bookings and answering any and all questions a traveler may have. The perfect candidate for this position is a communication champion who can skillfully provide ongoing assistance to our existing customers. The right person for this role will reflect Evolve’s core values and be a pillar or professionalism to create customers for life, one experience at a time.

PlayerLync, a high-growth start-up, 2018 Colorado Companies to Watch Winner, and the leading provider of modern content management and learning solutions for mobile workers is seeking an Application Support Engineer. We’re a growing, dynamic, team-oriented software company committed to providing the best in class product and service to our customers. Our enterprise software solution integrates mobile content distribution and management with e

We are currently seeking a customer-centric,energetic, and highly-motivated individual to join our Customer Success Team.The Manager, Customer Success is responsible for leading a team to cultivateand maintain strong relationships within assigned customer accounts to createhigh levels of customer satisfaction. The Manager, Customer Success worksclosely with Sales, Customer Support, Product Management and Finance teams toensure customers are pleased with Vertafore.

This Customer Service Supervisor position will be an integral part of the Customer Service Team. The supervisors will work together to ensure consistent adherence to procedures among the staff and will work with each other to propose process and operational improvement suggestions. The success of the position requires managing and developing the team and documenting and improving all processes and procedures, as well as communicating needs and recommendations to higher management.

As a Customer Success Manager, your mission is twofold: (1) make sure our customers are ecstatic about their experience with the PlayerLync platform, and (2) manage renewals and upsells. You’ll work with the Customer Success team leader to manage a portfolio of enterprise clients. You’ll also build customer success processes and materials to propel efficiency, scalability, and customer delight. And you’ll collaborate with internal teams to represent customers’ needs and get things done – including Sales, Support, Product, and Marketing.

JOIN FRONTSTEPS There are 69 million Americans who live in common interest communities and the FRONTSTEPS team is building powerful solutions to impact these residents and their community leaders. We believe that each member of the FRONTSTEPS family contributes to our end goal: helping our customers, and their communities, become safe, informed, and efficient. FRONTSTEPS was recently ranked in the top 100 Digital Companies in Colorado. Join our

Patient Advocate OrthoFi is building a world class team that is committed to wowing customers at every opportunity.  We are looking for a premier Customer Support Professional that is excited to join a fast-paced startup that is on the verge of realizing hyper-growth.  We are looking for someone that is extremely self-motivated, loves a challenge and can start contributing on day one.

The ideal candidate has a passion for customer service and performance excellence.  This individual will have strong client and staff management skills.  Self-motivation and a strong work ethic are essential to success.  Additionally, the candidate must be an individual who has above average communication, analytical, planning and coordination skills as well as the ability to develop and maintain strong teams and business relationships.

About us:  It's simple—we are committed to helping Service Professionals grow their business. 30 million Homeowners utilize our free service. Over 90k rated and approved Service Professionals are within our network. Every 5 seconds, another homeowner reaches out to HomeAdvisor to find a home service professional for their home maintenance, repair, or improvement project. HomeAdvisor is looking for customer service focused and  sales driven

At Solv, we’re bringing convenience, control, and delight to the complex world of healthcare. We pride ourselves on eliminating the confusion and frustration of “where”, “when”, and “how much” for millions of people seeking care. For our customers in convenient care clinics and doctors’ offices, we transform the patient and provider experience end-to-end.  We’re hiring for a Partner Support Specialist  in Denver to ensure Solv’s exceptional

At Solv, we’re bringing convenience, control, and delight to the complex world of healthcare. We pride ourselves on eliminating the confusion and frustration of “where”, “when”, and “how much” for millions of people seeking care. For our customers in convenient care clinics and doctors’ offices, we transform the patient and provider experience end-to-end.  We’re hiring for an Enterprise Clinic Success Specialist in Denver to work at the

About OrthoFi OrthoFi is a Denver-based startup that is revolutionizing the orthodontic industry with software solutions that give doctors the capability to start more patients and to offload time consuming front-office processes. Our patent-pending solution puts patients in control of their payment plans and makes costly treatments affordable to almost everyone. Founded by a dynamic combination of medical professionals, Wall Street veterans,

It's simple—we are committed to helping Service Professionals grow their business. 30 million Homeowners utilize our free service. Over 90k rated and approved Service Professionals are within our network. Every 5 seconds, another homeowner reaches out to HomeAdvisor to find a home service professional for their home maintenance, repair, or improvement project. HomeAdvisor is looking for customer service focused and sales driven individuals who

 Company Description

Manages appropriate teams globally to maintain a high level of satisfaction for the interaction customers have with RingCentral Support & Cloud Services and also contributing to the global processes. Participates in RingCentral management efforts to maintain high morale, low attrition, and excellent teamwork within both the Central and Regional Teams. Measures performance monthly using standard agreed metrics to ensure trends are quickly understood and also to maximize efficiency and efficacy of their teams. In conjunction, with other teams in Customer Success has collective responsibility for achieving revenue in line with budget as well as positive customer retention and margin goals relative to the impact of software sales. Responsible for cost management, continuous process improvements, and collective adherence to all budget items and the overall P&L for Customer Success.

Operations Associate – Brilliant Earth, Denver Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Newsweek, Glamour, the Today Show, and Martha Stewart among many other media outlets . We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry

As a member of Iterable’s Customer Success team, you will be responsible for customer relationships and will be tasked with making sure they are happy and getting as much value as possible from the product. You will build relationships with stakeholders across the company with the goal of expanding the use of Iterable as appropriate. The role is ideal for an individual very strong communication skills and experience navigating large organizations to identify key stakeholders. This is a key position for the company. We have had very few customer losses and we intend to keep it that way. Keeping customers happy and productive is core to our mission.

As a Tier 1 customer facing support engineer, your role will be to provide phone and email based technical support and customer service to corporate customers while ensuring ticket resolution and customer satisfaction. Supported by our quality assurance team, subject matter experts and training and development department, you will have a comprehensive induction and training program to ensure you deliver exceptional customer service.

Handle client requests on changes to hotel reservations through phone and email conversation. Maintaining detailed notes on all files to ensure issues are able to be readdressed at a later time if necessary without issue. Confirming with hotels that proper billing procedures are/were being followed. Reaching out in a very professional manner to corporate contacts, if necessary, to resolve tougher issues. Communicate internally and externally solutions to issues, and provide feedback to the team in the interest of developing more efficient future processes. Processing client refunds. Interacting with several online portals. Provide high level customer service.

A successful Implementation Manager at Wurk will lead the Implementation Team aiding in team engagement and performance. This person will be responsible for the ultimate success and integrity of the new client implementation and retention. The right candidate is willing to partake in forecasting, escalations and will identify new opportunities to drive growth and build upon the Wurk brand. What’s in it for you? Work with one of the most amazing