Customer Support Jobs in Colorado

We are currently seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team. The Strategic Customer Success Manager is responsible for cultivating and maintaining strong relationships with Vertafore's largest customers. The CSM works closely with our customers alongside Sales, Customer Support, Product Management and Finance teams to ensure our services are delivered successfully.

Role description The FareHarbor Customer Support Team is looking for adventure-loving, hard-working, outgoing people who are comfortable with technology in our Denver, CO office. Responsibilities: Become an expert FareHarbor user and stay on top of all new feature releases. Handle inbound/outbound support issues via emails and phone calls. Provide exceptional support by listening, understanding the issue, and problem-solving with customers.

Role description The FareHarbor Customer Support Team is looking for adventure-loving, hard-working, outgoing people who are comfortable with technology in our Denver, CO office. Responsibilities: Become an expert FareHarbor user and stay on top of all new feature releases. Handle inbound/outbound support issues via emails and phone calls. Provide exceptional support by listening, understanding the issue, and problem-solving with customers.

Orange Drive is a people first, technology second, IT services provider. Colorado companies big and small rely on Orange Drive to provide IT strategy and services. We replace the old stereotype of the unapproachable “IT guy” with a team that is truly passionate about people. We are hungry to share our knowledge of technology with others in a patient, humble, and innovative way.   What You'll Do Support a wide variety of clients and systems

This is a seasonal part-time entry-level position. You will serve as a booking guru - from confirming reservations to modifying bookings. You will also work to adjust our listings and answer all questions a traveler or owner may have. Our ideal candidate is someone interested in learning the ins and outs of the vacation rental industry by working with our travelers and owners. They will also reflect Evolve’s core values and be a pillar of professionalism and help to create customers for life, one experience at a time.

Role description: The FareHarbor Onboarding Team is looking for a Client Onboard Specialist to join the Denver, CO office. The Onboarding Team dedicates their energy to new clients, providing individualized attention in their transition over to FareHarbor, the leading reservation software in the tours and activities industry. With a high level of enthusiasm, Client Onboard Specialists will welcome and train our clients to FareHarbor, encouraging

===== About Upserve ===== Upserve is the magic ingredient that helps restaurateurs thrive by putting everything they need in one place. We are a leading restaurant management platform with a cloud-based Point of Sale (POS) system, data and analytics, inventory management and payments processing for small to midsize restaurants. Thousands of restaurants use Upserve to manage relationships with more than 57 million active diners, process over $12

Granicus is seeking a Customer Success Consultant (CSC) to support the deep and successful adoption of our suite of SaaS solutions, and to drive visible value aligned with our clients' business outcomes. You are a committed client navigator guiding customers on a strategic journey of success, and have stellar client relationship skills. You also believe in data-driven decision making, adherence to process and organizational advancement. You have the desire to be a part of a collaborative, fast-paced team who thrives on the mission of providing world-class service. An awesome CSC consistently provides excellent service so that our customers can deliver exceptional civic and citizen experiences in our communities.

  Looking to start your career in the high growth tech industry? As a part of our Customer Care team you’ll gain invaluable experience in a fast-paced environment, and help us do what the best tech companies do - address real problems and deliver exceptional customer support.   In this role, you will teach our customers about our newest product features and act as their advocate internally to influence our product decisions and roadmap. You'll

 Who are we? Thanx helps offline retailers build deeper, data-driven relationships with their best customers by integrating loyalty, feedback, referrals, and personalized marketing tools. Thanx is backed by some of the best VCs including Sequoia Capital and Icon Ventures. We recently raised a $17.1M Series B to accelerate the company’s growth. We have, since then, grown the team by 250% and seen significant increases in key business metrics

Who Are You? You are a high energy individual ready to drive forward a new function at a fast paced, growing company. You are a quick learner who is eager to apply their skills to a variety of tasks and projects. You excel in a team-based environment and have excellent organizational skills. You don’t need step-by-step directions to complete a task or project, but instead, spend time and energy building your own solutions. Position Overview: T

Convercent is growing, and so is our need to expand support of our global enterprise customer base. Bring your curiosity, your readiness to be challenged, and your desire to do work that really makes the world a better place and help us build a world-class, seamless experience for our global customers. In this role, you’ll use your product understanding and experience troubleshooting complex software to respond to escalated and more complex

Simple Energy is growing and looking to hire a new Customer Service Representative who is passionate about customer support. This year we have launched multiple e-commerce marketplaces, which offer innovative energy saving products to millions of people, at instantly rebated prices. Excellent customer service is one of the core values of our company and what our customers have come to expect and love about our service.   If you are customer

Develop Intelligence (DI) is an award-winning provider of managed technical learning solutions, including software development, open source technologies, and technology leadership development. Founded in 2003, DI is an Inc 500 fast-growth Company; we help companies attract, retain, and grow their top technical talent by managing comprehensive and customized developer learning programs. Encompassing all aspects of the learning, from identification

As a key leader at Alto, you will be responsible for providing strategic direction and guidance for our front line supporting functions, which include Capacity Planning, Operations Analytics, Training, Systems Support, and Operations Process Improvement. Your team will be responsible to ensure we hire the right quantity of front line staff and provide the right resources at the right time with the necessary tools, infrastructure, training, and support for our Care team to succeed and scale. You will be responsible for maintaining our existing phone systems, analyzing and proposing new processes and systems supporting our Care teams, as well as overseeing training and process improvement for Operations. You will champion and drive process improvements as well as setting appropriate KPIs to evaluate operational performance.

Speaking and communicating with our customers to answer questions and solve problems related to their workers' compensation insurance policies. Accepting and processing payments as well as issuing new policies. Generating and distributing certificates of insurance (COIs) and waivers of insurance. Tracking and following up on non-payments to ensure resolution or initiate cancellation.

JOIN THE TEAM FRONTSTEPS is the #1 software platform for HOAs, Builders, Security & Patrol Experts, Realtors, and Homeowners. We deliver technologies that simplify how people build, connect, operate, and secure modern communities, with a diverse range of products and services. Based in our Denver, CO headquarters location, in this position you’ll be responsible for the ongoing support of existing customers using our “legacy” products as well as

About Let’s Roam This is a full time position at a top 50 Colorado startup as ranked by BuiltIn Colorado with generous benefits and competitive salary.   Let’s Roam is a startup that helps people explore the world and connect with others through scavenger hunts, BarHunts, restaurant experiences and more. Our activities help people connect with their environment through fun challenges and interactive games. We’ve helped friends explore the city

About OrthoFi OrthoFi is a Denver-based startup that is revolutionizing the orthodontic industry with software solutions that give doctors the capability to start more patients per year and to offload time consuming front-office processes. Our patent-pending solution puts patients in control of their payment plans and makes costly treatments affordable to almost everyone. We also automate many of the orthodontic business processes to help

About OrthoFi OrthoFi is a Denver-based startup that is revolutionizing the orthodontic industry with software solutions that give doctors the capability to start more patients and to offload time consuming front-office processes. Our patent-pending solution puts patients in control of their payment plans and makes costly treatments affordable to almost everyone. Founded by a dynamic combination of medical professionals, Wall Street veterans, and