Customer Success Jobs in Colorado

125

Community Success Representative

Scaled Agile, Inc.
Greater Boulder Area
3 hours ago
+26
As a member of our fun and collaborative community success team (we are not a call center) you will play a direct role in helping our global customers and student members achieve their goals of successful implementation of agile at scale and learning and certifying in SAFe.  The Community team provides world class support to both internal and external customers and will play an integral part in our ongoing success. Opportunities for personal development including training and certification and growth exist as the company continues to expand and develop globally.

Customer Support Represtenative

RemoteLock
Greater Denver Area
4 hours ago
+29
Our Company Imagine unlocking the door on a property halfway around the world from your phone…and that’s just the beginning.  Whether your managing automated guest and maintenance access to a vacation rental or the IT assets of Fortune 50 enterprises, RemoteLock is securely opening doors 50,000,000 times a year from the cloud. RemoteLock continues to perfect the connection between people, places and things with software and devices that greatly

Supply Chain Manager

RemoteLock
Greater Denver Area
4 hours ago
+29
Our Company Imagine unlocking the door on a property halfway around the world from your phone…and that’s just the beginning.  Whether your managing automated guest and maintenance access to a vacation rental or the IT assets of Fortune 50 enterprises, RemoteLock is securely opening doors 50,000,000 times a year from the cloud. RemoteLock continues to perfect the connection between people, places and things with software and devices that greatly

Director, Customer Success

SambaSafety
Greater Denver Area
4 hours ago
+31
The Director of Customer Success is responsible for managing a team of customer success representatives dedicated to ensuring customers get the most from our products and services. This includes new customers in the first 60-90 days of adoption and our top customers. The customer success team serve as customer advocates, providing technical support, best practices and domain expertise to our most valuable customers.

Closing Coordinator

Travelers Haven
Greater Denver Area
9 hours ago
+13
The Closing Coordinator (CC) works directly with properties to ensure that our clients’ housing needs are met, and expectations are exceeded. The Closing Coordinator works as an internal liaison between the property and Account Manager Team, Lease Audit Team, and Housing Logistics Team. They are responsible for confirming unit availability, rental rates, and lease details for all confirmed client requests to facilitate smooth and efficient move-ins.

Housing Location Specialist

Travelers Haven
Greater Denver Area
9 hours ago
+13
We are seeking a Housing Location Specialist with strong customer service background, the ability to work in a fast-paced environment, and strong attention to detail. The Housing Location Specialist will be responsible for locating and negotiating the best possible housing option for each client request within their specific client focus. They will work directly with Account Managers and Inside Sales Associates to present housing options that meet or exceed the client's needs.

Director of Client Experience

Choozle
Greater Denver Area
1 day ago
The Director of Client Experience is responsible for providing both strategic and tactical leadership for their team and portfolio of business totaling $25MM+ annually. In addition to  CX operations, they also work closely with the head of Sales, Technical Support, Marketing, and Product to ensure workflows, offerings, and communications exceed client expectations and support achieving company goals. They are relentless in their pursuit of a

Customer Success Manager

FRONTSTEPS
Greater Denver Area
1 day ago
+17
JOIN THE TEAM There are 69 million Americans who live in common interest communities and the FRONTSTEPS team is building powerful solutions to impact these residents and their community leaders. FRONTSTEPS is a unique company that boasts a small-company atmosphere yet is poised for exponential growth in the web-based and mobile applications SaaS segment. The Customer Success Manager (CSM) works directly with a group of FRONTSTEPS customers to

Customer Success Rep at Top 50 Colorado Startup

Let's Roam
Greater Denver Area
1 day ago
+22
About Let’s Roam This is a full time position at a top 50 Colorado startup as ranked by BuiltIn Colorado with generous benefits and competitive salary.   Let’s Roam is a startup that helps people explore the world and connect with others through scavenger hunts, BarHunts, restaurant experiences and more. Our activities help people connect with their environment through fun challenges and interactive games. We’ve helped friends explore the city

Customer Service Rep at Top 50 Colorado Startup

Let's Roam
Greater Denver Area
1 day ago
+22
About Let’s Roam This is a full time position at a top 50 Colorado startup as ranked by BuiltIn Colorado with generous benefits and competitive salary.   Let’s Roam is a startup that helps people explore the world and connect with others through scavenger hunts, BarHunts, restaurant experiences and more. Our activities help people connect with their environment through fun challenges and interactive games. We’ve helped friends explore the city

Integration Specialist

Skupos
Greater Denver Area
1 day ago
+22
You’ll be helping to support a previously underserved industry that powers 4% of the US economy, and sees 1/2 of the US population purchase in it each day. You’ll be working closely with our Customer Success Team to help optimize the experience our customers have with Skupos, and will have the unique opportunity to help shape our Support processes for the future. What You’ll Be Doing: + Assist Sales with implementations  + Assist Support and

Operations Associate

Personal Capital
Greater Denver Area
1 day ago
+17
About us: Good things happen when technology and financial service veterans come together. The founders of Personal Capital have one goal in mind: transforming financial lives through technology and people. That’s why we’re blending cutting edge technology with conflict-free financial advice. We believe this is the best way to empower individuals and their money. Our free online tools combine all of your accounts in one place. A powerful

Sr. Manager, Strategic Customer Success

Vertafore
Greater Denver Area
1 day ago
+20
We are currently seeking a customer-centric, energetic, and highly-motivated individual to join our Customer Success Team. The Senior Manager, Strategic Customer Success is responsible for leading a team to cultivate and maintain strong relationships with Vertafore's largest customers to create high levels of customer satisfaction. The Senior Manager, Strategic Customer Success works closely with Sales, Customer Support, Product Management, Professional Services and Finance teams to ensure customers are pleased with Vertafore.

Strategic Customer Success Manager

Customer Success Project Manager

Central Sales Account Manager

Retail Sales Advisor

Sunrun
Greater Denver Area
1 day ago
+31
Overview Are you passionate about pursuing a career with purpose where performance and resilience are rewarded with uncapped incentives? Do you thrive in fast-paced, semi-autonomous roles? Do you enjoy informing customers about new and innovative solutions designed to save them money? If that’s you, we invite you to consider a rewarding career with Sunrun’s retail field marketing team. Sunrun is the leading residential solar provider in the US.

Creative Sales Strategist

Cinebody
Greater Denver Area
1 day ago
+13
Cinebody is looking for a dedicated creative account strategist with experience in both video production and sales. The ideal candidate understands the creative & production process, is hell-bent on customer satisfaction, and knows how to build meaningful relationships. The candidate must understand the value in listening, speaking a client’s language, and identifying strategic opportunities. We're looking for someone who thrives when

Senior Customer Experience Advocate

OrthoFi
Greater Denver Area
2 days ago
+11
About OrthoFi OrthoFi is a Denver-based startup that is revolutionizing the orthodontic industry with software solutions that give doctors the capability to start more patients and to offload time consuming front-office processes. Our patent-pending solution puts patients in control of their payment plans and makes costly treatments affordable to almost everyone.  Founded by a dynamic combination of medical professionals, Wall Street veterans,

Project Coordinator

Granicus
Greater Denver Area
2 days ago
After receiving order from automated SFDC case system, Contractor Creates Managed Event (ME) Record in Salesforce. The ME outlines Event details and services to be delivered and status. Vendors are then contacted and assigned work. These are tracked utilizing individual Vendor Services (VS) records in Salesforce and attached to the ME Records. VS records identify vendor, services to be delivered, and the status. Once all services are confirmed and booked event is monitored. Failures or no shows are escalated to the vendors to resolve (contact info available by navigating through VS record) or Support as needed. Completed events are opened and delivery of services and hours are validated against recorded hours on VS record. Reserved events (ME Records) for the upcoming week are validated against the vendor reservation system to confirm accurate reservations.

Renewals Underwriter

Pie Insurance
Greater Denver Area
2 days ago
+33
Review individual risks within renewal processes to determine actions of pricing and coverage terms in conjunction with Pie's guidelines. Check for accuracy of information, verify premiums, proofread policies, and handle clerical processing of policies throughout the policy term. Quickly and effectively decision each request through the use of Pie’s underwriting guidelines and known risk exposures and loss frequency and severity. Achieve profitable growth through appropriate risk evaluation while building and maintaining outstanding customer relationships. Prioritize and resolve customer inquiries for documentation or support. Provides technical assistance to sales team and customers regarding policy and endorsement provisions and underwriting acceptability for designated insurance coverage. Maintain strong industry knowledge on WC underwriting expertise and changes in market/account positions. Develop and maintain full knowledge of all forms, coverage, ratings, and manuals for the specific line being underwritten. Participate in review and evaluation of risk portfolio, making recommendations on book management issues. Take on other tasks, responsibilities and projects as needed.

Customer Success Manager

PlayerLync
Greater Denver Area
2 days ago
+16
As a Customer Success Manager, your mission is twofold: (1) make sure our customers are ecstatic about their experience with the PlayerLync platform, and (2) manage renewals and upsells. You’ll work with the Customer Success team leader to manage a portfolio of enterprise clients. You’ll also build customer success processes and materials to propel efficiency, scalability, and customer delight. And you’ll collaborate with internal teams to represent customers’ needs and get things done – including Sales, Support, Product, and Marketing.

Customer Support Advocate

TrackVia
Greater Denver Area
2 days ago
+13
As a Customer Support Advocate your primary activities are supporting TrackVia customers via phone, email, live chat and monitoring our online community. Every day you'll interact with smart business people from all kinds of companies to solve real world business problems. You will have a great impact not only on our customers but you’ll play a key role in shaping our product road map and marketing strategy, as you analyze and convey the feedback you receive from conversations with customers. 

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