Customer Success Jobs in Colorado

115

Clinical Research Associate (ADX-115-18)

ArcherDX
Greater Boulder Area
18 hours ago
+32
Coordinate all aspects of study site monitoring, including study file maintenance, according to established plans and procedures. Maintain regular communication with CRO staff, following up on protocol deviations to resolution. Prepare accurate and timely trip reports, and deviation summary reports for the project core team. Act as a contact for shipping and tracking of clinical trial supplies for the CRO sites. Assist sites with site-level IRB submissions, queries and documentation . Travel is required domestically and internationally, up to 35%. Other duties as assigned.

Emerging Account Executive

Udemy
Greater Denver Area
18 hours ago
+14
Prospecting, developing, and closing new Udemy for Business platform customers. Developing and executing on account plans to deliver on revenue goals. Creating and delivering sales forecasts, updates and share best practices with the rest of Sales. Selling the Udemy for Business vision to prospects through product demonstrations and target-specific initiatives. Coordinating and working with Udemy for Business team (Marketing, Product, Customer Success, key executives) to ensure customer satisfaction and retention. Make our customers successful. Navigating a customer through a 30-day sales cycle. Navigating contracts.

Patient Care Specialist, Fertility

Alto Pharmacy
Greater Denver Area
18 hours ago
+12
In the Patient Care Specialist role, you will be the voice of Alto to our customers. Here at Alto, we use advanced technology and human empathy to improve a broken pharmacy industry into the modern era, and to make high-quality healthcare accessible to all. In the Patient Care Specialist role, you will have the opportunity to be a patient advocate and deliver exceptional patient care. Our mission at Alto is to be the world’s most patient-centric pharmacy, where patients receive the care they deserve. We are building the best pharmacy for everybody, everywhere.

Reimbursement Specialist (Pharmacy Technician)

Alto Pharmacy
Greater Denver Area
18 hours ago
+12
Alto is seeking experienced Pharmacy Technician, Operations Specialists with a California Pharmacy Technician license to work in a dynamic, fast-paced environment to manage a variety of pharmacy operations tasks. The ideal candidate is passionate about changing the traditional pharmacy model for the better. You'll work with a group who is excited and dedicated to significantly improve the pharmacy patient experience and will have the opportunity to contribute well beyond the normal duties of a pharmacy technician.

Technical Support Engineer

Pax8
Greater Denver Area
18 hours ago
+50
The L1 engineer will perform daily ticket management duties for the initial ticket triage and service restoration. This position involves direct interaction with customers to address service issues and will escalate service to L2 support engineer. Direct contact with vendors will be required to expedite service restoration. Working outside normal business hours may be required.

Manager, Academic Programs

Guild Education
Greater Denver Area
18 hours ago
+17
Guild is hiring a Manager of Academic Programs to play a central role in Guild’s mission by managing and supporting the development of specialized academic programs on the Academic Partnerships Team. In this role, you will work closely with our Client Services and Student Services teams and with Guild’s learning provider partners to manage and continuously develop specific academic verticals.

Client Services Director

Education Coach (Admissions Advisor)

Sales Operations Manager

Client Services Principal

Client Services Manager

Manager, Student Success

Load 3 more jobs7 jobs at Guild Education

Customer Success Business Consultant- US, Remote

Quantum Metric, Inc.
Greater Denver Area
18 hours ago
+20
The Business Partner (BP) is responsible for overseeing client adoption, growth, and retention. The BP takes ownership of the client relationship during the onboarding process and engages regularly to provide customized recommendations, help clients overcome challenges, and partner with key stakeholders to increase the effective use and adoption of the Quantum Metric platform. The Business Partner’s performance is based on client utilization of the platform, engagement with Quantum Metric as a strategic partner, overall satisfaction and retention.

Customer Success Manager

Xactly Corp
Greater Denver Area
1 day ago
+53
We are looking for a motivated individual with some Customer Success experience striving to grow within an organization. As the Customer Success Manager at Xactly Corporation, you'll be responsible for developing and fostering strong relationships with a portfolio of customer accounts. The Customer Success Manager will be a trusted advisor to our key stakeholders to allow the full potential of their investment in Xactly's solutions to be realized while looking for new opportunities to grow the customer footprint. 

Personal Vacation Advisor | Denver Office

Inspirato
Greater Denver Area
1 day ago
+41
Personal Vacation Advisors provide personalized customer service by researching member backgrounds, travel preferences, destinations, residences and activities to create memorable vacation experiences. Ideal candidates are very customer service focused, detail oriented and enjoy working in a fast-paced environment.

Senior Client Success Manager, Retail

Ibotta
Greater Denver Area
1 day ago
+12
Do you love building relationships and have a passion for brand expansion in the mobile space? As a Senior Client Success Manager at Ibotta, you will work collaboratively with our Client Partnerships team, to support account objectives and implement strategic campaign growth plans within the Reteail vertical. Our Client Success Managers (CSMs) serve as the main point of contact for clients throughout the lifecycle of a campaign, from on-boarding through optimization. The CSMs utilize superior organizational skills to act as primary liaison between the client and internal departments, to facilitate campaigns and represent Ibotta brand objectives. Our CSMs are very team oriented, but balance priorities and manage workloads independently.

Client Success Manager, CPG

Client Success Associate

Client Success Associate, University Recruiting (2020 Grads)

Client Development Associate, University Recruiting (2020 Grads)

Director of Client Partnerships, Payments

Load 2 more jobs6 jobs at Ibotta

Sr. Manager, Customer Success, Americas

Adobe
Greater Denver Area
2 days ago
+17
We are hiring for a Sr. Manager, of Customer Succes to join our team. You will act as a trusted partner to our customers and build positive relationships, help your customers understand how our products and solutions work to help drive usage, and ultimately ensure they realize value from their investment.

Manager, Customer Success

Vertafore
Greater Denver Area
2 days ago
+20
We are currently seeking a customer-centric,energetic, and highly-motivated individual to join our Customer Success Team.The Manager, Customer Success is responsible for leading a team to cultivateand maintain strong relationships within assigned customer accounts to createhigh levels of customer satisfaction. The Manager, Customer Success worksclosely with Sales, Customer Support, Product Management and Finance teams toensure customers are pleased with Vertafore.

Customer Success Operations Analyst

Customer Experience Insights & Operations Anal…

Gusto
Greater Denver Area
2 days ago
+34
The CX Insights & Operations team delivers strategy, operations, and technology to wow customers with each and every interaction. As a member of our team, you will drive strategy and build scalable processes for our world class customer experience, in partnership with our CX leadership team. This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business. Candidates should align with our company values, be highly self-motivated to drive results, and have a insatiable desire to learn and grow to solve the business problems they face. 

Client Success Manager

CampMinder
Greater Boulder Area
4 days ago
+38
The Client Success Manager (CSM) will report to the Manager of Client Success and work closely alongside a team of other Client Success Managers and Implementation Success Managers.  Our clients have dedicated their lives to giving future leaders the summer of a lifetime, and we are fortunate to serve them. In this role, you’ll be partnering with these camps to help them get the most out of their relationship with CampMinder. This starts with enabling maximum value from the platform, as well as helping them improve their internal processes, reach business goals, and, ultimately, spend more time creating a great experience for campers. The responsibilities of this role vary by season, reflecting the rhythm of our clients’ work. From September through March, you’ll work closely with Implementation Success Managers to onboard new clients, while the rest of the year you’ll help ensure clients’ ongoing success and manage relationships with them to keep them engaged and on board. The responsibilities of this role vary by season, reflecting the rhythm of our clients’ work. From September through March, you’ll work closely with Implementation Success Managers to onboard new clients, while the rest of the year you’ll help ensure clients’ ongoing success and manage relationships with them to keep them engaged and on board.

Customer Experience Agent (Bilingual/Spanish)

SumUp
Greater Boulder Area
4 days ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Retention Manager

Worldpay from FIS
Greater Denver Area
4 days ago
+37
Manage inside/contract renewal sales representatives who are responsible for closing service sales transactions over the phone. Administers/designs the inside/contract renewal representatives' sales incentive plan. Trains, mentors, coaches and supervises inside/contract renewal staff. Has thorough knowledge of the organization's products/services. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/contract renewal sales representatives to develop channel partnerships. Responsible for market development, setting targets and ensuring that revenue is generated. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Recommends changes to policies and establishes procedures that affect immediate organization.

Office 365 Specialist

Pax8
Greater Denver Area
4 days ago
+50
Pax8 is looking for an email migration specialist a great work ethic to join our professional services team at our growing startup. Be a part of our team that has boots on the ground, helping our partners day in and day out by lending our know-how to take on projects they cant!

Customer Education Specialist

Bonusly
Greater Boulder Area
4 days ago
+47
We are looking for an experienced Customer Education Specialist to join our team. You’ll work cross-functionally with all of Success/Support, as well as Product, Engineering, Sales, and Marketing to design and implement a robust and adaptable curriculum that will provide customers with an engaging onboarding and continuing education experience designed to drive high customer adoption rates and help our customers achieve their business objectives. 

Customer Admissions Representative

HomeAdvisor
Greater Denver Area
4 days ago
+25
The Customer Admissions Representative is responsible for completing the screening process on all new and existing professional accounts for HomeAdvisor. This representative will also be involved in taking customer service calls, account updates for record keeping, research/call state license and insurance companies as needed, and compliance to screening standards.

Inbound Business Customer Care Rep (Golden)

Outbound Customer Care Rep

Customer Admissions (Customer Service)

Growth Sales Executive

Meltwater
Greater Denver Area
5 days ago
· Sales focus (client facing) with both personal and team targets. · Responsible for increasing revenue by negotiating upsell contracts to ensure long- term client satisfaction and product implementation. · Represent Meltwater at client meetings on a regular basis. · Proactively engage with Client Success colleagues across the region and share knowledge with colleagues in other offices, often involving travel. · Act as an ambassador for client development throughout the Meltwater Group.

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