Denver & Boulder Startup, Tech Jobs | Built In Colorado

Colorado Tech Jobs and Startup Jobs

8

Senior Incident Handler (Remote)

Red Canary
Greater Denver Area
2 hours ago
+10
Identify, scope, and manage ongoing customer incidents, identify adversary TTPs, develop remediation plans, and augment the customer’s security gaps with the necessary skills and resources to improve their security. Partner with customers, helping them understand the full scope of information available and make informed decisions about their security program. Leverage your deep knowledge and experience to ask the right questions to customers. Augment the automated detection of Red Canary’s technical stack with manual hunting, to identify anomalous behaviors within customer environments, and use your hunting results to drive innovation of Red Canary’s detection capabilities. Immerse yourself in the customer’s environment enough to immediately recognize evidence of potential threats. Tailor communication to the customer’s level of expertise, providing education and information to help them understand the bigger picture and make educated decisions. Advocate for the customer’s well-being, provide expert security advice, and rally internal Red Canary resources for the benefit of the customer.

SOC Manager

Carbon Black, Inc.
Greater Boulder Area
6 days ago
+49
ThreatSight team at Carbon Black is responsible for monitoring and maintaining systems used in our security program to provide customer protection. This includes the following of procedures to triage and investigate security alerts, and escalate issues as necessary. ThreatSight Manager have opportunities for mentorship from more senior management of the team, and creating maturing procedures, evaluating new security technologies, incident response, penetration testing, and the freedom to try out new ideas and technologies to improve ThreatSight service.

Technical Support Rep Tier 1

Envysion
Greater Boulder Area
1 week ago
The Technical Support Rep will assist customers with troubleshooting and incident creation to resolve customer trouble.  In this position, they will be expected to support and resolve customer’s issues, create/update trouble tickets, and work between multiple systems. Ideal candidates will possess excellent customer service skills and the willingness to learn and be trained and develop key technical skills.

Support Services Engineer

LogRhythm
Greater Boulder Area
1 week ago
LogRhythm is a world leader in NextGen Security Information and Event Management (SIEM), empowering organizations to successfully reduce risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. Our platform combines user and entity behavior analytics (UEBA), network traffic and behavior analytics (NTBA) and security orchestration, automation & response (SOAR) in a single end-to-end solution. Among other accolades,

Associate Operations Specialist

Envysion
Greater Boulder Area
1 week ago
Envysion, a leading provider of video-based SaaS technology solutions for retailers, fast casual restaurants and wireless dealers, is seeking an Associate Operations Specialist. This position will be primarily responsible for supporting the Operations Specialist role by ensuring the accuracy of data being captured in Salesforce and Zuora as well as managing all Operations Requests, as assigned, such as Renewals, Change Orders, and Bulk Order break outs.  Other Order/Data Entry tasks related to Operations will also be assigned as needed.

Support Services Coordinator

LogRhythm
Greater Boulder Area
2 weeks ago
We are looking for a Support Services Coordinator to join our team in Boulder, CO. As a member of our team, you will provide our customers with a professional experience from the moment they contact LogRhythm Support. As the voice of LogRhythm Support, you must be well-spoken, a strong written and verbal communicator, well-organized, patient, friendly, and highly professional. You will route all incoming support calls and tickets to their proper tier. This is an opportunity to support LogRhythm’s award winning platform and our growing customer base.

Frontline Technical Support Engineer

Carbon Black, Inc.
Greater Boulder Area
2 weeks ago
+49
Provide exceptional customer service while responding to phone, e-mail and online requests for technical support. Provide attention to cases according to Service Level Agreements and customer status. Provide Tier1, first point of contact and basic troubleshooting for customer issues. Conduct customer follow ups for existing cases. Handle portal access requests and issues for customers. Assist customers in basic installation and deployment of Carbon Black’s software products. Clearly identify, document, and find solutions for customer issues and product problems. Escalate critical customer situations to the appropriate level of management and Tier2 support. Participate in Knowledge Centered Service training to become a licensed publisher and contribute to the company knowledgebase.

Associate Customer Success Manager

Envysion
Greater Boulder Area
3 weeks ago
As the Associate Customer Success Manager you will develop and maintain long-term relationships with stakeholders in your account portfolio, protect ongoing revenue stream (renewals) and work to identify upsell/cross-sell opportunities. You will serve as a customer advocate in driving industry best practices and position the Envysion platform as a key driver to the customer's success. It will be your responsibility to ensure customers are successfully using the Envysion application by understanding their business objectives and recommending strategies to achieve those goals. You will be empowered to aggressively monitor and engage the client in effort to increase utilization, adoption and footprint expansion. 

Operations salaries in Colorado

Job Title Average Salary Salary Range
Customer Support Rep $40,877
Min: $29K
Max: $65K
Operations Associate $47,861
Min: $30K
Max: $64K
Desktop Support $48,317
Min: $40K
Max: $58K
Office Manager $52,636
Min: $33K
Max: $75K
Sales Operations Analyst $59,125
Min: $42K
Max: $87K
Client Success Manager $59,392
Min: $37K
Max: $155K
Technical Support $66,468
Min: $36K
Max: $190K
Sales Operations Manager $75,615
Min: $51K
Max: $100K
Customer Support Manager $76,930
Min: $48K
Max: $127K
Business Analyst $77,134
Min: $50K
Max: $120K
Business Intelligence Analyst $80,688
Min: $55K
Max: $110K
Operations Manager $88,607
Min: $54K
Max: $170K
Director of Customer Success $97,071
Min: $67K
Max: $152K
Senior Business Analyst $97,189
Min: $77K
Max: $150K
Marketing Operations Manager $102,400
Min: $80K
Max: $115K
Director of Operations $119,534
Min: $60K
Max: $200K
Vice President of Operations $175,187
Min: $100K
Max: $228K
COO (Chief Operating Officer) $182,000
Min: $85K
Max: $250K
Vice President of Care $186,000
Min: $125K
Max: $210K

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