Denver & Boulder Startup, Tech Jobs | Built In Colorado

Colorado Tech Jobs and Startup Jobs

36

Billing Support Representative

Skupos
Greater Denver Area
16 hours ago
+22
+ Managing the Billing case queue within Salesforce. + Answering any inbound questions from customers around their invoices. + Helping customers to update their billing information. + Calling out on overdue payments to help collect and get customers back on track. + Helping build processes for handling billing inquiries, invoices, and issues long term. + Assist with feedback on any billing related feature requests and product enhancements.

Manager, Traveler Support Team

Evolve Vacation Rental
Greater Denver Area
2 days ago
+21
As a Manager on the Traveler Support team, you will be responsible for a team that has varying experience in providing customer support. You will have a wide span of responsibilities, from coaching individuals to running team activities and monitoring metrics along the way. You will be challenged with elevating the team’s productivity and skills by highlighting opportunities for continued improvement. You will have guidance from the Director of Traveler Support, but the freedom to lead the team in the best way possible to reach and exceed aggressive goals.

Director, Training & Development

Evolve Vacation Rental
Greater Denver Area
3 days ago
+21
Create and implement a strategic plan for learning at Evolve that incorporates new hire, process, soft skills and leadership training. Lead, coach and retain a group of talented trainers. Design, develop, and deliver impactful training programs leveraging modern adult learning techniques. Create a training brand by ensuring consistent quality of overall training experience and related materials. Utilize varied learning theories and training approaches to maximize engagement and adoption. Anticipate the organization’s needs and make recommendations for learning opportunities. Gather and analyze feedback in order to continuously improve the impact of training and development programs Design and implement a manager development program. Conduct a regular needs assessment with leaders to ensure programs are building the skills for both current and future needs of the business. Assess and leverage learning technologies in order to help make training and development more efficient as we scale. Assist in other organizational development/talent development initiatives as needed.

Director of Operations

Hotel Engine
Greater Denver Area
4 days ago
· Establish strategic vision and processes to become the most loved hotel booking platform on Earth. · Lead the customer service support team to transform the hotel booking and overall guest experience to a world class level. · Drive departmental and organizational efficiencies by building out the team’s KPIs, reporting, preventable issue handling, and standard operation procedures. · Set performance goals for quality and efficiency linked directly to execution of operational plan and impact on overall company performance. · Develop an operational roadmap and execution plan anticipating future needs of a rapidly growing company and customer base.

Member Experience Specialist

Hotel Engine
Greater Denver Area
4 days ago
Hotel Engine, a membership based hotel booking site, provides business professionals access to corporate rates on hotel stays. Our Member Experience Specialists work with individuals, API integration partners, and hotel suppliers on any changes to an original reservation being made. We work with all hotel brands and are advocates for our clients, working to complete cancellations, change of date requests, negotiate out of fees, and ensure proper billing procedures are being met. 

Member Experience Specialist (Weekends)

Hotel Engine
Greater Denver Area
4 days ago
Handle client requests on changes to hotel reservations through phone and email conversation. Maintaining detailed notes on all files to ensure issues are able to be readdressed at a later time if necessary without issue. Confirming with hotels that proper billing procedures are/were being followed. Reaching out in a very professional manner to corporate contacts, if necessary, to resolve tougher issues. Communicate internally and externally solutions to issues, and provide feedback to the team in the interest of developing more efficient future processes. Processing client refunds. Interacting with several online portals. Provide high level customer service .

Hotel Supply Coordinator

Hotel Engine
Greater Denver Area
4 days ago
The Hotel Supply Coordinator is tasked with developing strong relationships with our hotel suppliers to gather, qualify, organize, log and execute booking request for Hotel Engine Account Manager clients. They transfer accurate, complete and timely information to operating departments internally and externally with hotels/suppliers. As well as collaborate with account managers to effectively resolve guest issues that arise as a result of the sales process. Success comes from self-motivation and the ability to thrive in a challenging fast-paced environment where prioritizing and multi-tasking are essentials.

Housing Location Specialist

Travelers Haven
Greater Denver Area
4 days ago
+13
We are seeking a Housing Location Specialist with strong customer service background, the ability to work in a fast-paced environment, and strong attention to detail. The Housing Location Specialist will be responsible for locating and negotiating the best possible housing option for each client request within their specific client focus. They will work directly with Account Managers and Inside Sales Associates to present housing options that meet or exceed the client's needs.

Closing Coordinator

Travelers Haven
Greater Denver Area
4 days ago
+13
The Closing Coordinator (CC) works directly with properties to ensure that our clients’ housing needs are met, and expectations are exceeded. The Closing Coordinator works as an internal liaison between the property and Account Manager Team, Lease Audit Team, and Housing Logistics Team. They are responsible for confirming unit availability, rental rates, and lease details for all confirmed client requests to facilitate smooth and efficient move-ins.

Website Support Specialist - Spanish

FareHarbor
Greater Denver Area
5 days ago
+13
Role description: This is a full time, on-site position in our Denver office working to support clients with FareHarbor websites. We’ve developed a platform (built on WordPress) that is used to built out each of our client's websites. If you understand what key factors make up a good site, we can help fine tune your ability to make requested edits for a visually appealing website that converts highly for customers. This is an entry-level

Travel Agent

Pana
Greater Denver Area
5 days ago
+13
You will serve as the human touchpoint for most people who interact with Pana. You will message users, identify and react to user needs, and perform requested research and bookings. Your work will include regular elbow grease to help improve our supply systems, technology integrations, and content team to deliver the best possible information, options, and experiences to our users. You will also actively participate in making our product better by collecting and effectively communicating user feedback to the rest of the team.

Customer Support Representative

Skupos
Greater Denver Area
5 days ago
+22
+ Manage the Case queue in Salesforce. + Assist in answering phones from the Support queue. + Assist in answering inbound chats from customers. + Assist with outbound calls to customers with technical issues. + Ensure all customer data is accurate in our CRM. + Shape Support processes for the future of the company. + Learn every day and have a ton of fun doing it!.

Client Onboard Specialist - Spanish

FareHarbor
Greater Denver Area
5 days ago
+13
Role description: The FareHarbor Onboarding Team is looking for a Client Onboard Specialist to join the Denver, CO office. The Onboarding Team dedicates their energy to new clients, providing individualized attention in their transition over to FareHarbor, the leading reservation software in the tours and activities industry. With a high level of enthusiasm, Client Onboard Specialists will welcome and train our clients to FareHarbor, encouraging

Traveler Support Specialist

Evolve Vacation Rental
Greater Denver Area
5 days ago
+21
As a Traveler Support Specialist, you will serve as a booking guru - from confirming reservations to modifying bookings and answering any and all questions a traveler may have. The perfect candidate for this position is a communication champion who can skillfully provide ongoing assistance to our existing customers. The right person for this role will reflect Evolve’s core values and be a pillar of professionalism to create loyal customers, one experience at a time.

Client Engagement Manager

FareHarbor
Greater Denver Area
6 days ago
+13
The Client Engagement Manager is responsible for coordinating communications and engagement with our client base of 10,000 tours and activity operators. They are responsible for developing and maintaining all ongoing digital and in-person initiatives to promote the value FareHarbor offers. The Client Engagement Manager will work to educate our clients in a structured approach through methods such as email, blogging, webinars, and meetups.  This

Integration Specialist

Skupos
Greater Denver Area
1 week ago
+22
Skupos is searching for an Integration Specialist to join our growing team. As an Integration Specialist, you will be the point of escalation for our Sales and Support teams to help troubleshoot technical issues with our core product, and help onboard and retain our growing 5,000+ customer base. As an Integration Specialist, you have a knack for solving complex technical problems. You enjoy understanding the hardware and network/IP setups in

Seasonal Part-Time Customer Support Associate

Evolve Vacation Rental
Greater Denver Area
1 week ago
+21
This is a seasonal part-time entry-level position. You will serve as a booking guru - from confirming reservations to modifying bookings. You will also work to adjust our listings and answer all questions a traveler or owner may have. Our ideal candidate is someone interested in learning the ins and outs of the vacation rental industry by working with our travelers and owners. They will also reflect Evolve’s core values and be a pillar of professionalism and help to create customers for life, one experience at a time.

Office Assistant

Inspirato
Greater Denver Area
1 week ago
+39
Serve as the central hub of a 500+ person team to help us uphold an amazing work environment. Executive support; scheduling meetings and appointments, expense reports, and travel arrangements. Ensure office is stocked with necessary supplies and food/snacks/beverages. Ensure office operations and processes run efficiently (including audio/visual/internet needs, printing, company-wide meetings, and more). Source and negotiate with vendors and service providers. Handle mail/package receiving and shipping. Management of facility vendors and contracts (janitorial, property management, beverages, snack service).  Manage the team inbox and make sure all incoming requests have been taken care of. General Office Assistant duties including greeting and assisting clients/guests/employees in person and on the telephone, making everyone feel like they are part of the team. Manage the company’s badge access for new hires and current employees.

Account Manager - Small Business

FareHarbor
Greater Denver Area
1 week ago
+13
Play hard. Work harder. Win. We are looking for candidates who are: Confident Highly Impatient Proactive Assertive Competitive Persuasive Enthusiastic Fast paced If this sounds like you, keep reading. If it doesn’t sound like you, don’t. As a Customer Success Analyst your entire directive is to optimize the FareHarbor client experience. Our clients love us, and we love them. We are like the doctors of FareHarbor – doing routine checkups

Lease Auditor

Travelers Haven
Greater Denver Area
1 week ago
+13
The Lease Auditor (LA) works directly with the Closing Coordinators and other Lease Auditors to collect, review, and sign all paperwork required by landlords and apartment complexes. They also assist the team with the daily workload, ensuring all work is completed on time and correctly. They can answer questions asked by Lease Auditors and are able to guide them towards a resolution when issues/ special situations arise. They also make sure payments are issued on time and can answer questions related to FedEx.

Operations salaries in Colorado

Job Title Average Salary Salary Range
Customer Support Rep $41,109
Min: $29K
Max: $65K
Operations Associate $47,571
Min: $30K
Max: $64K
Desktop Support $48,317
Min: $40K
Max: $58K
Office Manager $52,636
Min: $33K
Max: $75K
Sales Operations Analyst $59,125
Min: $42K
Max: $87K
Client Success Manager $59,276
Min: $37K
Max: $155K
Technical Support $65,668
Min: $36K
Max: $190K
Sales Operations Manager $75,615
Min: $51K
Max: $100K
Business Analyst $76,767
Min: $50K
Max: $120K
Customer Support Manager $77,926
Min: $48K
Max: $127K
Business Intelligence Analyst $80,688
Min: $55K
Max: $110K
Operations Manager $88,076
Min: $54K
Max: $170K
Director of Customer Success $97,071
Min: $67K
Max: $152K
Senior Business Analyst $97,189
Min: $77K
Max: $150K
Marketing Operations Manager $102,400
Min: $80K
Max: $115K
Director of Operations $122,561
Min: $60K
Max: $200K
Vice President of Operations $172,675
Min: $100K
Max: $228K
COO (Chief Operating Officer) $182,000
Min: $85K
Max: $250K
Vice President of Care $186,000
Min: $125K
Max: $210K

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