Senior Colorado Startup and Tech Jobs

5

Director of Contact Center

HomeAdvisor
Greater Denver Area
1 day ago
+25
This Director will be responsible for contact center and telephony solutions. They will drive the transformation of enterprise capability to meet the shifting expectations and growth of our business. This role will work closely with operational leadership to identify their needs, assess their impact, formulate potential alternatives, and architect long term solutions. They will partner with technology leaders to determine technical and operational needs of telephony and contact center solutions.

Director of Client Services

NextHealth Technologies
Greater Denver Area
1 day ago
+15
The Director of Client Services is the day-to-day manager of an extremely talented and dedicated Client Services Team at NextHealth Technologies. They promote and provide exceptional client service and report to the SVP of Client Services. The Director participates in and assists Technical Project Managers and Client Engagement Managers with all matters of client delivery. They will have a relentless drive for creating quantitative and qualitative value at each individual account and for creating exceptional customer satisfaction. The Director of Client Services will lead onboarding, implementation and troubleshooting with all clients. They will travel frequently to clients to build and maintain successful partnerships.

Scrum Master/JIRA Administrator and Workflow Speci…

NextHealth Technologies
Greater Denver Area
1 week ago
+15
The Scrum Master/Jira Administrator and Workflow Specialist is responsible for assigning and trafficking all Digital-related work across NextHealth Technologies development, analytics, and engineering teams. This role focuses on supercharging the organization’s production, ensuring sprints are executed as planned. This role owns the cadence of scrum and Kanban workflows, ensuring that work priorities are identified and worked, that development team commitments are met, and that the team is continually improving its velocity of delivery.

Director of Customer Experience

Skupos
Greater Denver Area
1 week ago
+22
As the Director of Customer Experience at Skupos, you will be responsible for the three frontline teams that interact directly with our Retail customers. Reporting directly to the VP of Customer Experience, you will help shape the interactions our customers have with Skupos, and drive retention and product adoption across the convenience market. In addition to maintaining CE metrics, you will be responsible for driving process improvements and efficiencies across all teams. 

Director, Customer Service Operations

ezCater
Greater Denver Area
2 weeks ago
+29
Customer Service – Responsible for Denver-based customer service operations. This includes managers, supervisors and 150+ ninjas. Includes oversight of Denver ninjas on High Volume Team, Quality Assurance Team, and task-based off-phone teams. Partner support – Coordinate with Service Operations Leadership and Partner Success management to ensure that our restaurants and caterers are and feel supported, and take maximum advantage of our tools for expanding their business. The Caterer Support function is not new to us, but it’s ready for its next increase in sophistication and effectiveness. Delivery services support - Coordinate with Service Operations Leadership to make this function a strategic and financial asset for our caterers and ourselves. 

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