Not specified Colorado Startup and Tech Jobs

16

Customer Experience Agent

SumUp
Greater Boulder Area
23 hours ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Customer Service Representative (Denver)

ezCater
Greater Denver Area
23 hours ago
+29
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Technical Manager

IHS Markit Digital
Greater Boulder Area
6 days ago
+18
Serve as line manager, mentor, and coach for all Technology members of the scrum Development team. Drive continual improvements in the delivery process, overall product quality, and innovation. Oversee team staffing, ensuring that the correct skill sets and personalities are represented in order to maximize team effectiveness. Demonstrate team value to the business through both the definition and measurement of quarterly objectives. Collaborate with Product Owners, Scrum Masters and technical team members to ensure projects are well planned and team is positioned for success.

Customer Experience Agent (Bilingual/Spanish)

SumUp
Greater Boulder Area
1 week ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Director, Strategic Partnerships

Billtrust
Greater Denver Area
1 week ago
+24
As an experienced Director of strategic partnerships you will accelerate business growth and customer value through partner relationships as well as driving the development of a robust partner ecosystem. Targeted partner objectives include lead generation, sales distribution, system integration, and value added solutions for Billtrust customers and the focus is to drive revenue and create a tightly integrated ecosystem to facilitate customer acquisition and retention. This is a hands-on role working with existing and new partners and key accounts and collaborating with various teams within Billtrust.

Inbound Business Customer Service Representative

HomeAdvisor
Greater Denver Area
1 week ago
+25
The Business Customer Care Representatives handle all inbound calls from our client members, assisting with account changes, billing inquiries, website assistance, and retention while maintaining documentation on all calls. Conflict resolution and negotiation skills are a must as well as the ability to thrive in a challenging and fast-paced environment.

Inbound Business Customer Service Representative

Inbound Homeowner Customer Service Representative

Outbound Customer Service Representative

Outbound Customer Service Representative

Load 1 more jobs5 jobs at HomeAdvisor

Customer Experience Agent // Part-Time

SumUp
Greater Boulder Area
2 weeks ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Call Center Customer Service Representative

OrthoFi
Greater Denver Area
2 weeks ago
+11
 Who We Are OrthoFi is a Denver-based startup that focuses on building software and service solutions designed to stimulate growth and streamline financial processes for orthodontic practices through rigorous analytics and cutting edge technology. We pride ourselves in our culture as a people-first organization, demonstrated through recent achievements of being ranked in Built in Colorado’s list of Top 100 Digital Companies in Colorado. We were

Scrum Master

Havenly
Greater Denver Area
2 weeks ago
+11
We are looking for a Scrum Master to join us, and work closely with our development teams in strengthening our Scrum and Kanban practices while bringing visibility to progress. Your role will be embedded within our Software Engineering and Design teams to help them become more efficient and predictable, and help us scale our processes as we grow. We are looking for coaches who will foster collaborative environments of continuous improvement. The ideal candidate is passionate about building software while motivating the best from team members. You will work with a wide range of team members and stakeholders across the organization from engineering to executive teams.

Client Success Manager

Billtrust
Greater Denver Area
2 weeks ago
+24
As the Billtrust Customer Success Manager your primary responsibility is to engage strategic clients and build the relationship into a mutually beneficial and profitable partnership, with a focus on driving customer satisfaction.  The Senior Customer Success Manager will define, quantify and analyze relationships with strategic clients so that their success is not left up to chance.  The Senior Customer Success Manager shall have regular contact with multiple key clients and work directly internally with cross functional departments, representing the voice of the customer, to actively resolve concerns and accommodate reasonable requests.  To be successful in this role, all client communication, both oral and written, with key stakeholders at strategic clients will be accurate and informative.  Additionally, as the main point of contact for a client, the Senior Customer Manager will understand the client’s business and needs and will focus efforts on tasks that result in higher customer satisfaction and client retention.

Customer Care Representative ($16-$18/ Hour)

Pie Insurance
Greater Denver Area
2 weeks ago
+33
Everything we do is connected, but we each have different roles. That means we need you to be flexible and very detailed oriented. We are a start-up. All hands and minds are needed. This is a non-exempt, associate position. You will be joining our team in downtown Denver near LoDo, a short walk from Union Station. You will need to have at least one year of experience in a customer-facing role. We are looking for new Pie-oneers for our 10-7p M-F shift or our 9-6pm shift. Some Saturdays shifts are required.

Software Support Associate (Part-Time and Temp-to-…

Billtrust
Greater Denver Area
2 weeks ago
+24
Billtrust is seeking a driven Software Support Associate who will play the role of a trusted Billtrust advocate, utilizing organizational and relationship building skills to enhance overall customer experience. By applying proven organizational, time management, and technical skills you will be able to support all customer service and administrative needs.

Software Support Specialist

Billtrust
Greater Denver Area
3 weeks ago
+24
As the Software Support Specialist your primary responsibility is to provide support to our customers by answering questions and resolving any issues they may have. You will be responsible for troubleshooting and capturing change request details for hand-off to the product and/or project management teams.

Customer Experience Associate

Havenly
Greater Denver Area
3 weeks ago
+11
We're looking for team members to join our customer experience team, providing frontline support to Havenly clients through email, phones, and chat. If you're the right fit for this opportunity, you are a true people person. You don't just say it; you mean it and you work tirelessly to make sure that our customers are happy, satisfied, and their questions are answered. You love helping others, creating positive experiences, are humble, detail oriented, and enjoy being part of a fast-paced, energetic team.

Sr Strategy Director, Integrated Payments

Worldpay
Greater Denver Area
3 weeks ago
+37
The role works closely with the Customer and Market Intelligence team within Marketing to obtain a superior understanding of both the software and integrated payments market globally (customers, competitors, products). They will drive market analysis, merchant / partner segmentation / targeting that is critical to defining our strategy. In addition, the role works closely with both corporate and business M&A to identify and attract attractive targets that could help accelerate the business. The Sr Strategy Director, Integrated Payments takes complex business problems and issues to task by analyzing internal and external data sources to draw new insights. With an analytical mind and pragmatic approach to data, he/she will identify emerging trends in the market to make recommendations for new approaches. The datasets he/she creates and utilizes will be used for strategic planning and forecasting for the business, giving this person an active role in the way Worldpay does business.

Scrum Master

SRS Acquiom
Greater Denver Area
3 weeks ago
+13
We are looking for a Scrum Master who can direct teams, ensure that organization goals are attained, implement and monitor development processes, and report to senior management. Should demonstrate Agile management expertise, software development knowledge, communication and interpersonal abilities, leadership, proactivity and self-motivation. The Scrum Master adheres to Agile/Scrum best practices, standards, and guidelines. Acts as a facilitator, helping the team maximize performance and increase efficiencies by removing impediments, minimizing distractions, escalating issues, and managing the roster ensuring the team has the proper tools in place.

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