Colorado Tech Jobs and Startup Jobs

174

Sr Technical Director

NetApp
Greater Boulder Area
5 hours ago
+33
NetApp is seeking a Sr TD/Networking to join the SolidFire team. This role would report directly to the VP of Engineering, the NetApp HCI, and the Solidfire AFA product line. The SolidFire team has delivered, and continues to develop, an Enterprise-Scale Hyperconverged Infrastructure (HCI) product based on SolidFire’s proven all-flash storage technology. As a Senior Technical Director of Software Engineering you hold the most senior position in the R & D function as an individual contributor. You provide strong leadership and a strategic consultative role to the organization as related to driving product development and strategy. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, technology advances, product quality, product cost and time-to-market. The Software Development function is responsible for enhancements to existing products as well as new product development.Essential Functions:- A major part of your responsibility will be to work on issues that impact development success or address future concepts, products or technologies. - Provide future technical vision to the function as well as the organization as a whole. - Successfully negotiate strategic and other issues which effect the business internally and externally- Must be a seasoned communicator and presenter.- Maintain affiliations and relationships with academic and industry technical experts globally, and serve as external spokesperson for the company. - Provide leadership and guidance to senior engineers.

Mgr, Global Enterprise Manager

Commodity Manager

Software Project Manager

NetAppU Program Mgr

Load 1 more jobs5 jobs at NetApp

Professional Services Delivery Engineer

RingCentral
Greater Denver Area
9 hours ago
+18
Professional Services Delivery Engineer is a role within the Professional Services Department, where newly established customers receive personalized, white-glove deliverance of the RingCentral product. As a Professional Services Delivery Engineer, you will work in a collaborative team environment to ensure the implementation of these projects is successful. Members of this position are expected to travel weekly to job locations and act as a conduit between the customer's technical support team and the RingCentral Project Manager. Customers can range anywhere from small businesses to global enterprises. The main goal is to ensure the successful adoption of the RingCentral system at the customer level. This includes, but is not limited to, end-user training, hardware deployment, and speaking technically to the RingCentral environment. Since our system is Cloud-based you must be quick to learn and tech-savvy.

Contact Center Project Manager - Denver

Contact Center/IVR Implementation Manager - Denver

Senior Training Manager

Professional Services (PS) Client Partner- Contact Center - Denver

Customer Success Manager

Project Manager, Professional Services - Unified Communications

Carrier Customer Success Manager

Training Specialist

Project Manager, Professional Services - Unified Communications

Senior Manager of Project Management/ UCaaS/CCaaS

Signature Account Manager-Majors

Global Enterprise Engineer

Load 9 more jobs13 jobs at RingCentral

Commercial Customer Account Manager

Xactly Corp
Greater Denver Area
16 hours ago
+32
As a Commercial Customer Account Manager at Xactly Corporation, you will play an integral role in impacting the overall experience of our existing customer base. In this role, you will play a critical role maintaining customer satisfaction and identifying cross-sell and upsell opportunities across the Xactly product suite in the Commercial space. You will confidently partner with current customers in dynamic, fast-paced environments and work closely with our Customer Success team to understand customer needs and pain points. As a strategic consultant to our top customers, you will build long-lasting, meaningful relationships and help them utilize Xactly as they continue to grow and scale. This is an opportunity where you will get a lot of "at-bats" and will have the chance to hone your sales and relationship building expertise. There's no script, no one-size-fits-all solution. We're consultative sales experts, and we train, develop and invest in our smart, goal-oriented team to grow their skills and careers at Xactly Corporation.

SOC Manager

Carbon Black, Inc.
Greater Boulder Area
17 hours ago
+29
ThreatSight team at Carbon Black is responsible for monitoring and maintaining systems used in our security program to provide customer protection. This includes the following of procedures to triage and investigate security alerts, and escalate issues as necessary. ThreatSight Manager have opportunities for mentorship from more senior management of the team, and creating maturing procedures, evaluating new security technologies, incident response, penetration testing, and the freedom to try out new ideas and technologies to improve ThreatSight service.

Director Portfolio Strategy and Operations

Carbon Black, Inc.
Greater Boulder Area
17 hours ago
+29
Reporting to the SVP of Portfolio Strategy and Operations, the Director, Portfolio Strategy and Operations will enable Carbon Black to develop key strategies and manage the constant steering of our business to maintain our status as a pioneer in the continuously competitive cyber security space. 

Customer Success Manager

Conga
Greater Denver Area
19 hours ago
+19
The Customer Success Manager’s primary responsibilities are to take ownership of a portfolio of Conga customers, commit to their success, and relentlessly work to remove barriers to adoption both within their organization and cross-functionally within Conga.

Sr. Network Engineer

Sovrn
Greater Boulder Area
19 hours ago
+20
Sovrn, is currently seeking a Sr. Network Engineer to play an integral role in identifying, prioritizing, and resolving critical network related issues that impact business operations. Reporting to the Director of Reliability, you will be responsible for identifying key areas of improvement to our applications and networking configurations that are utilized to run the day-to-day operations of the business. You will be relied upon to proactively seek and communicate solutions to network-related issues, help improve our requirements surrounding low latency, and drive critical changes that can be used to improve the overall health of the network. The Network Engineer will work closely with our other engineers on projects and tasks requiring collaboration and cross-functional application knowledge.

Implementation Specialist, Solutions Architecture

Alteryx, Inc.
Greater Denver Area
19 hours ago
+14
A successful Implementation Specialist will possess the passion to deliver the highest quality customer service, along with the communication skills to articulate the impact that complex business and technical issues can have on a proposed architecture. The Implementation Specialist needs to understand and communicate the various risks and opportunities of the implementation as well as communicate the impact that various decisions may have on the success of an engagement.  You will also help create and deliver best practices and enablement activities.

Technical Fulfillment Associate

Director, Infrastructure & Systems

Customer Support Engineer

Technical Product Manager, Data Connectors and in-DB

Product Delivery Program Manager

Program Manager

Agile Coach

Load 4 more jobs8 jobs at Alteryx, Inc.

Support Specialist

Gloo
Greater Boulder Area
21 hours ago
+15
Developing comprehensive knowledge of existing customer service processes, workflows, and procedures and providing consistent feedback on improvements and increased efficiencies. Supporting customer inquiries by managing ticket inflows using an industry-leading helpdesk management system, ensuring tickets are correctly routed and correspondence is prompt and thorough. Assisting in producing and maintaining organizational documentation related to Support Services. Implementing and iterating on customer service and helpdesk standards and best practices for workflows and processes. Creating and maintaining organized customer-facing Help Center articles both independently and in collaboration with the team.

Operator, Dispatch, Home & Entertainment - Den…

T-Mobile Home + Entertainment
Greater Denver Area
21 hours ago
+24
The Dispatch Operator provides schedule management and remote support for the field installation teams. The team will provide day of job schedule management. The group will manage appointment schedules and provide real time visibility of field installation resources. The group will closely work with other internal teams to ensure back office support systems are operational. In the event of support system issues, the operators communicate to the install teams and adjust schedule accordingly. The position requires a good communication skills and is ultimately accountable to both internal and external customers for the results his/her team delivers. This role is provide 7 X 16 support. 

Travel Agent

Pana
Greater Denver Area
1 day ago
+13
An Audacious Mission Today, business travel is complex because of competing interests, opaque industry practices, convoluted systems, and bad software. But we believe that travel is a force-multiplier for growth. Travel connects teams to their co-workers, partners, and customers. It enables new opportunities, produces unexpected collaboration, shifts perspectives, and empowers people. Our mission is to grow people-first teams. We accomplish

Customer Success & Retention Analyst

Gusto
Greater Denver Area
1 day ago
+26
We are looking for an analytical contributor who can help us turn data into insights, reports focused on onboarding, upsell, retention, and other key moments that might make or break the success of our customers. You will be instrumental in turning analytics into a differentiated customer experience. You will partner closely with our Data and Insights and Operations teams. You will identify opportunities in the customer journey to implement success programs and you will support the development of those programs with reporting and measurement.

Administrative Assistant, Customer Experience

Customer Care

Health Insurance Implementation

Operations Specialist

Health Insurance Onboarding

Health Insurance Member Fulfillment

Executive Assistant to Head of Sales

Customer Operations Leadership

Risk Operations

Customer Care Team Lead

Customer Care, 2019 Grad

Health Insurance Member Fulfillment, 2019 Grad

New Plans Fulfillment, 2019 Grad

Small Business Sales (Entry Level)

Load 10 more jobs15 jobs at Gusto

Customer Success Manager

PaySimple
Greater Denver Area
1 day ago
The PaySimple Customer Experience team is looking for a seasoned Customer Success Manager who has a passion for developing customer relationships and driving incremental business from within their customer portfolio. You: You are an experienced and strategic account manager who has had the opportunity to manage a large portfolio of customers, preferably in the SaaS space.  You have proven your ability to ‘land and expand’ and been a sales leader

Operations Project Manager

Convercent
Greater Denver Area
1 day ago
+14
Reporting to the Chief Operating Officer, the Operations Project Manager has a significant impact on company culture and performance. The Operations Project Manager has a broad reach across the Convercent organization supporting senior leadership on cross-functional strategic initiatives, corporate events and ensuring workplace excellence for teammates in all geographies. The successful Operations Project Manager is innovative and strategically minded but diligent in executing on the daily operational tactics. 

Customer Advocate

Zen Planner
Greater Denver Area
2 days ago
+29
Become an expert Zen Planner user and stay on top of changes in each software release. Work as a consultative partner to your customer, building rapport, providing direction and communicating customer specific feedback via phone, email or chat. Identify, diagnose and resolve Zen Planner technical and usage issues. Prioritize issues and escalate actionable items to the development team. Validate reported issues using testing techniques and tools. Collaborate closely with team members to provide creative solutions to unique problems. Proactively reach out to clients to ensure optimal use of the Zen Planner software. Maintain established metrics while serving as a representative of our OHANA values. Manage incoming weekend support requests via email on a rotating basis. Strive to attain high customer satisfaction ratings consistently. Help develop, improve and implement Standard Operating Procedures. Work towards quarterly goals that contribute to professional success and/or that of the company. Some evening and weekend hours are required.

IT Helpdesk

Xactly Corp
Greater Denver Area
1 day ago
+32
We count on our IT team to work in close alignment with all internal business units to provide excellent IT support and solutions to our global user community and on-site support in the Denver office. Our IT Helpdesk Analyst will have 1 year of experience working with people and some familiarity of macs and PCs. In this role, you will learn and shadow our current IT staff to troubleshoot basic issues, conference room setups, printers, etc. You will work with a helpdesk system to document troubleshooting steps, track and close tickets. Your project will be to assist with the helpdesk to rollout new IT initiatives, such as our security / backup platform, SSO sync, and other system rollouts. You will learn how to troubleshoot common PC issues and learn what it takes to work in an Enterprise IT environment.

Customer Support Analyst

Xactly Corp
Greater Denver Area
1 day ago
+32
As the Customer Support Analyst at Xactly Corporation, you'll be responsible for providing excellent customer service and support a variety of customers. Support works with Sales, Customer Success, and Engineering to guarantee that customers are successfully adopting our product. Customer We are seeking engaging, adaptable, attentive, customer focus individuals who are confident at problem-solving and being customer friendly team members.

Customer Success Manager (Financial Reporting)

Workiva
Greater Denver Area
1 day ago
The CSM will be responsible for day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. The CSM will have an in-depth understanding of each customer's overall business requirements and act as a consultant to determine how the various Wdesk solutions and features can meet their needs. The CSM will also partner with other Workiva teams on initiatives that address customer needs, product utilization and improving departmental efficiency to help meet company goals.

Customer Success Manager (Integrated Risk)

Workiva
Greater Denver Area
1 day ago
The Customer Success Manager (CSM) is the primary customer contact for Workiva products and services and is responsible for creating raving fans. Each CSM is responsible for multiple customer accounts; the number depending on such factors as the size of the customer or seniority of the CSM. The CSM will be responsible for day-to-day customer success activities spanning from the initial stages of onboarding to continued engagement and retention. The CSM will have an in-depth understanding of each customer's overall business requirements and act as a consultant to determine how the various Wdesk solutions and features can meet their needs. 

Zoom Phone Porting Specialist

Zoom Video Communications
Greater Denver Area
2 days ago
+23
Manage Project Ports from customers, CSM team, and account executives submitted to the Number Porting team.  Work closely with Zoom Voice global underlying carriers to transfer numbers Manage number porting fall out for all of Zoom Voice global customers. Monitor port requests and work to proactively to create a successful porting experience. Work cross functionally with internal teams to assist in any post port fall out issues to resolution. Train new Zoom Voice porting specialist as the team grows globally. Assist in training internal teams to set customer expectations.

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