Colorado Tech Jobs and Startup Jobs

163

Customer Service Representative (Denver)

ezCater
Greater Denver Area
11 hours ago
+29
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

IT Engineer

Orange Drive IT
Greater Denver Area
12 hours ago
Orange Drive is a people first, technology second, IT services provider. Colorado companies big and small rely on Orange Drive to provide IT strategy and services. We replace the old stereotype of the unapproachable “IT guy” with a team that is truly passionate about people. We are hungry to share our knowledge of technology with others in a patient, humble, and innovative way.   What You'll Do Support a wide variety of clients and systems

Technical Support Representative

SurveyGizmo
Greater Boulder Area
12 hours ago
• Enthusiastically support customers by phone, email, social media and other web-based tools. • Accurately identify, analyze, and resolve technical and non-technical issues in a timely manner. • Work in a team environment to achieve shared goals. • Promptly escalate more complex problems to appropriate internal resources. • Participate in enhancing the product from initial design through testing and delivery. • Enthusiastically provide internal support for the application. • Continuously endeavor to improve the quality of our support and service, both internally and externally. • Provide on-call customer support on a shared rotation.

Sr. Manager Professional Services

SurveyGizmo
Greater Boulder Area
12 hours ago
As the Senior Manager of Professional Services, you will lead and expand our Professional Services team to support SurveyGizmo’s evolving customer needs. The role, reporting to the VP of Customer Success, will be responsible for delivering on-time and on-budget client engagements that maximize value for our customers. The Senior Manager of Professional Services will work closely with members of both his/her own team, as well as our Sales, Product and Customer Success teams to ensure our customer’s needs are met as quickly as possible, gaining the optimal value out of our platform. The Senior Manager will be accountable for ensuring the team successfully scopes, configures and delivers solutions to SurveyGizmo’s rapidly growing customer base. 

Program Manager

Blue Canyon Technologies
Greater Boulder Area
13 hours ago
+15
Blue Canyon Technologies is a leading provider of turnkey small satellite solutions, including nanosatellites, microsatellites, and ESPA-class. We specialize in precision pointing platforms based upon our high-performance attitude determination and control components. BCT’s highly experienced staff has developed low cost, flight-proven, high-performance, high-reliability spacecraft systems and components that enable a wide range of missions for

Mechanical Technician I

Blue Canyon Technologies
Greater Boulder Area
14 hours ago
+15
Blue Canyon Technologies is a leading provider of turnkey small satellite solutions, including nanosatellites, microsatellites, and ESPA-class. We specialize in precision pointing platforms based upon our high-performance attitude determination and control components. BCT’s highly experienced staff has developed low-cost, flight-proven, high-performance, high-reliability spacecraft systems and components that enable a wide range of missions for

Customer Support Specialist

SonderMind
Greater Denver Area
16 hours ago
+20
About SonderMind SonderMind is redesigning behavioral health to become more accessible, approachable and utilized. We are doing this by building a national, integrated network of behavioral health providers and creating a seamless, technology-enabled experience for consumers to find the best therapist to meet their needs (and take their insurance!).  What is the Customer Support Specialist Role Our dynamic Customer Support team provides

IT Helpdesk

Xactly Corp
Greater Denver Area
16 hours ago
+32
We count on our IT team to work in close alignment with all internal business units to provide excellent IT support and solutions to our global user community and on-site support in the Denver office. Our IT Helpdesk Analyst will have 1 year of experience working with people and some familiarity of macs and PCs. In this role, you will learn and shadow our current IT staff to troubleshoot basic issues, conference room setups, printers, etc. You will work with a helpdesk system to document troubleshooting steps, track and close tickets. Your project will be to assist with the helpdesk to rollout new IT initiatives, such as our security / backup platform, SSO sync, and other system rollouts. You will learn how to troubleshoot common PC issues and learn what it takes to work in an Enterprise IT environment.

Customer Success Representative

Xactly Corp
Greater Denver Area
16 hours ago
+32
We are looking for a motivated individual with some Customer Success experience striving to grow within an organization. As the Customer Success Representative at Xactly Corporation, you'll be responsible for developing and fostering strong relationships with a portfolio of customer accounts. The Customer Success Representative will be a trusted advisor to our key stakeholders to allow the full potential of their investment in Xactly's solutions to be realized while looking for new opportunities to grow the customer footprint.

Systems Engineer

Checkr
Greater Denver Area
16 hours ago
+32
The Systems Engineer will be responsible for overseeing the day to day management and support of our Atlassian suite of software (Jira, Jira Service Desk, Confluence, etc). He/she will work with our team members to gain an understanding of business process needs and translate those into technical solutions to support Checkr’s business initiatives. He/she will be responsible for ensuring that Jira is running and performing optimally at all times. This role is key in making sure our teams collaborate together efficiently as we scale.

Customer Advocate

Zen Planner
Greater Denver Area
16 hours ago
+29
Become an expert Zen Planner user and stay on top of changes in each software release. Work as a consultative partner to your customer, building rapport, providing direction and communicating customer specific feedback via phone, email or chat. Identify, diagnose and resolve Zen Planner technical and usage issues. Prioritize issues and escalate actionable items to the development team. Validate reported issues using testing techniques and tools. Collaborate closely with team members to provide creative solutions to unique problems. Proactively reach out to clients to ensure optimal use of the Zen Planner software. Maintain established metrics while serving as a representative of our OHANA values. Manage incoming weekend support requests via email on a rotating basis. Strive to attain high customer satisfaction ratings consistently. Help develop, improve and implement Standard Operating Procedures. Work towards quarterly goals that contribute to professional success and/or that of the company.

Customer Support Representative

Checkr
Greater Denver Area
16 hours ago
+32
Provide consistent, excellent customer service to all Checkr Customers. Answer emails and phone calls appropriately and in a timely, professional, empathic manner. Escalate complex client issues to Tier 2 Customer Success Representatives in a timely manner. Provide feedback about how we can, as a team and company, provide excellent customer experience.

Customer Support Representative

Unified Practice
Greater Denver Area
17 hours ago
+11
Job Summary We are looking for dedicated, caring, and detail-oriented individuals to join our growing team. This is an opportunity to be a part of a fast-growing tech company in an exciting position. Your role will focus on supporting clinics to maximize the value Unified Practice brings to their business. You will also have the opportunity to assist in on boarding new clinics and help to qualify potential new partners. Responsibilities Learn

Project Manager

Xactly Corp
Greater Denver Area
17 hours ago
+32
Job Title: Project Manager Location: Denver Function: Professional Services Position Type: Full-time Position Level: Mid-level Travel Requirements: up to 50% Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly's comprehensive Sales Performance Management (SPM) suite leverages data from a

Technical Support Engineer

Pax8
Greater Denver Area
1 day ago
+44
Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving over 2500 partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a

Manager, Support Services

LogRhythm
Greater Boulder Area
1 day ago
We are seeking a Support Services Manager to join our team at our corporate office in Boulder, Colorado. We support nearly 3000 global customers who are reliant on our software solution. This is an opportunity to lead a team of Support Services Engineers to help resolve customer issues with LogRhythm products. This includes reviews of reports and tickets with direct reports, other teams' members, managers, and senior internal stakeholders; as well as written, phone, and face-to-face communication directly with our customers. 

Customer Service Supervisor

ezCater
Greater Denver Area
1 day ago
+29
This Customer Service Supervisor position will be an integral part of the Customer Service Team. The supervisors will work together to ensure consistent adherence to procedures among the staff and will work with each other to propose process and operational improvement suggestions. The success of the position requires managing and developing the team and documenting and improving all processes and procedures, as well as communicating needs and recommendations to higher management.

Service Delivery Manager

Wowza Media Systems
Greater Denver Area
1 day ago
+36
Wowza Media Systems is looking for a Service Delivery Manager for our Professional Services team, who is excited to be on the frontlines working with our customers, sales team and solution engineers to increase our customer’s overall success with Wowza solutions. Initially, you will play a pivotal role in ensuring an optimal experience for our customers by understanding the customer's needs and business model, creating Statements of Work (SOW) to

Implementation Consultant

talentReef
Greater Denver Area
1 day ago
+32
Job Duties The Implementation Consultant works with talentReef’s Professional Services team, with a focus on the most strategic and complex projects. The Implementation Consultant works closely with the client’s project team to ensure the customer’s successful deployments of talentReef’s various integration products, tools, and services. This role must have a deep knowledge of Human Capital Management Methodology, common Payroll / HRIS

Software Support Analyst

Billtrust
Greater Denver Area
1 day ago
+24
The Associate Software Customer Analyst plays an essential role in collecting process and performing statistical analyse of large amounts of transactional data.  Successful candidates will have proven ability in interacting with customers to analyze and improve software performance metrics. You will play a hybrid role as a trusted team resource and complex issue manager.

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