Colorado Tech Jobs and Startup Jobs

41

Senior Manager, Guest Experience

Evolve Vacation Rental
Greater Denver Area
7 hours ago
+21
As the Senior Manager of Guest Experience, your responsibilities will include leading a team of managers with a large group of individual contributors in the following areas of the organization: issue resolution, cancellations + relocations, disputes (chargebacks), incident reports (damage claims + post stay charges), emergency task force, and overnight customer support. Your focus will be to guide the managers through organization decisions, as well as develop them into highly productive, people-focused, and results-oriented individuals. With your leadership, the guest operations organization will continue to meet or exceed both team and individual goals in a highly productive and engaged environment.

Temporary Office Assistant

Toastmasters International
Greater Denver Area
15 hours ago
+40
We are looking for a proactive and organized administrative professional who is detail oriented and can follow directions. Learns quickly and keeps information confidential. Good verbal and written communication skills and can operate office equipment (printer and scanner). Pays close attention to providing high-quality products and solutions. 

Customer Admissions Representative

HomeAdvisor
Greater Denver Area
13 hours ago
+25
The Customer Admissions Representative is responsible for completing the screening process on all new and existing professional accounts for HomeAdvisor. This representative will also be involved in taking customer service calls, account updates for record keeping, research/call state license and insurance companies as needed, and compliance to screening standards.

Outbound Customer Service Representative

Inbound Business Customer Service Representative

Inbound Homeowner Customer Service Representative

Inbound Business Customer Service Representative

Desktop Support Technician

Executive Assistant- Contract to Hire

Head of Telecommunications Technology

Inbound Business Customer Care Rep (Golden)

Outbound Customer Care Rep

Sr. Network Engineer

Associate Procurement Analyst

Customer Admissions (Customer Service)

Outbound Homeowner Customer Care Rep (CO Springs)

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Sr. IT Manager

Evolve Vacation Rental
Greater Denver Area
1 day ago
+21
Evolve Vacation Rental is rapidly growing our downtown Denver office and we’re seeking a Sr. IT Manager to help us scale. The ideal candidate will have 5+ years experience performing end-user workstation support, network infrastructure and deploying/maintaining server technologies. A good attitude and a hospitality mindset are essential for this position.

Operations Manager

Travelers Haven
Greater Denver Area
1 day ago
+27
The Operations Manager is a key part of the management team and will focus on the leasing experience between Travelers Haven and the desired properties. This role manages a team and will set training standards and operational targets. They will also analyze and improve organizational processes, and work to improve quality, productivity and efficiency.

Administrative Business Partner

Skupos
Greater Denver Area
2 days ago
+22
Working with the CEO and COO, you will help Skupos improve efficiency, maximize the ability for cross-functional collaboration to occur, and identify new opportunities for Skupos to invest in our business in more effective ways. The administrative business partner team works with Skupos’ leadership to support their day-to-day administrative and operational needs, while also contributing to projects that help drive the company’s strategic priorities. In this role, you will be a critical part of supporting our leadership business function.

Customer Experience Specialist | Resolutions

Evolve Vacation Rental
Greater Denver Area
2 days ago
+21
You will serve as the go-to for advice, guidance, and support for homeowners and guests that report issues while they are in-residence or post-checkout. The perfect candidate has a passion for creating customers for life, one experience at a time, by doing what they can, when they can, to ‘make it right’ in the customer's eyes. You are a hospitality professional that communicates like a champion who can skillfully navigate sensitive conversations and mitigate issues with compassion and ease. You are prevention-focused and display proficiency in the full range of resolution tactics with a supernatural ability to uncover a customer’s needs by asking the right questions and listening for comprehension, not to simply respond. Team leaders will provide guidance, but you will be given the freedom and opportunity to make real-time decisions on how to create mutually beneficial resolutions for all of our stakeholders - - teammates, homeowners, guests, and partners.

Spanish Speaking Personal Vacation Advisor

Inspirato
Greater Denver Area
2 days ago
+41
This position will provide personalized customer service to the Latin America team by researching member backgrounds, need's and desires and similarly researching destinations, residences, and activities. The ideal candidate can use their research and resources to create memorable vacation experiences for our members. Candidates must be extremely detail-oriented and customer service focused and must be 100% fluent in Spanish and English. The ideal candidates have excellent verbal and written communication and must also gain a thorough working knowledge of Inspirato destinations, residences, activities, and experiences in order to be successful. 

Senior Customer Success Manager

Pana
Greater Denver Area
2 days ago
+19
Your primary role as our Senior CSM will be to ensure we have healthy, strong, and lasting relationships with our clients. You will accomplish this primarily through ongoing collection and analysis of data and feedback. You will then turn these conversations and data into onboarding and retention strategies and feed them into the product roadmap.  You’ll be involved in all aspects of support, account management, demonstrating the product, educating customers, and more. All team members look to customer success for input across key decisions.

Travel Agent (Part time)

Pana
Greater Denver Area
2 days ago
+19
You will serve as the human touchpoint for most people who interact with Pana. You will message users, identify and react to user needs, and perform requested research and bookings. Your work will include regular elbow grease to help improve our supply systems, technology integrations, and content team to deliver the best possible information, options, and experiences to our users. You will also actively participate in making our product better by collecting and effectively communicating user feedback to the rest of the team.

Risk and Compliance Operations Analyst

Gloo
Greater Boulder Area
3 days ago
+21
Managing and improving the operation of the vendor risk management and data procurement program. Providing operational support to ensure all risk assessment and mitigation requirements are met. Collaborating with the trust team to certify the vendor management and data procurement is the first step in our privacy process – tracking the rights and limitations of acquired data. Establishing a baseline vendor risk and maintaining a structured framework to oversee vendor risk and procurement compliance. Developing and deploying the training program to facilitate awareness of vendor risk management and reporting high-risk contracts and procurement risks. Managing and improving the trust certification training and education program internally in coordination with human resources and teams within Gloo.

Operations Coordinator, 3D Pipeline (Contract)

Havenly
Greater Denver Area
3 days ago
+11
You’re a self starter that understands how to keep a large number of task organized and moving forward. You’ve been a part of a fast-growing consumer or e-commerce business either in an operational role or a project management role. You enjoy being challenged and want to help define new processes and methods of operating that will help Havenly scale faster.

IT Support Specialist

Hotel Engine
Greater Denver Area
3 days ago
+19
Hotel Engine seeks an IT Support Specialist with strong technical skills and a customer-focused mindset to join our Service Desk team. The ideal candidate for this position has a strong ability to prioritize and handle helpdesk requests from our 100+ employees while also moving the ball forward on various internal IT projects. In this position, you will be working to keep our teams fully functional and will be a key part of keeping Hotel Engine a dynamic and effective place to work. You will answer queries on basic technical issues and offer advice to solve them. Must have good technical knowledge and be able to communicate effectively to understand the problem and work towards a solution.

Seasonal Travel Agent (Part Time)

Pana
Greater Denver Area
3 days ago
+19
You will serve as the human touchpoint for most people who interact with Pana. You will message users, identify and react to user needs, and perform requested research and bookings. Your work will include regular elbow grease to help improve our supply systems, technology integrations, and content team to deliver the best possible information, options, and experiences to our users. You will also actively participate in making our product better by collecting and effectively communicating user feedback to the rest of the team.

Customer Success Manager - African American Church…

Gloo
Greater Boulder Area
3 days ago
+21
Building deep, trusting relationships throughout the customer organization on the phone, video meetings and through email. Being consistently available to your stakeholders to make sure they know we care. Managing between 20 and 40 simultaneous deployments at various stages, so an incredible command of project management is essential. Providing status reports regarding progress, activities and outcomes for each deployment. Delivering training programs in order to maximize platform adoption. Maintaining a customer churn forecast and execute against strategies to retain current customers. Evangelizing new product features to your stakeholders so they can take full advantage of them. Maintaining Salesforce so that your leadership and your sales team are always “in the know”. Working with the product and user experience teams to surface customer wishes and “boots on the ground” feedback that will help us enhance our product suite for the future.

Guest Experience Specialist

Evolve Vacation Rental
Greater Denver Area
3 days ago
+21
As a Guest Experience Specialist you will serve as a booking guru - from confirming reservations to modifying bookings and answering any and all questions a traveler may have. The perfect candidate for this position is a communication champion with empathetic prowess who can skillfully provide ongoing assistance to our existing customers. The right person for this role will reflect Evolve’s core values and be a pillar or professionalism to create customers for life, one experience at a time.

Desktop Support Manager

Skupos
Greater Denver Area
6 days ago
+22
Serve as the lead and escalation point for desktop systems software and hardware, network infrastructure. Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems. Maintains passwords, data integrity, and system security for the desktop environment. Manages hardware inventory and documents desktops application packages. Creates and implements software distribution methods and standards. Internal office support: video conferencing, ISP, clean cabling. Support software development efforts. Maintain point-of-sale laboratory. In conjunction with HR, manage the new hire on-boarding process.

Customer Support Specialist

Evolve Vacation Rental
Greater Denver Area
1 week ago
+21
As a Customer Support Specialist, you will be the go-to for advice, guidance, and support for our homeowners as they navigate the challenges of building their vacation rental businesses. The perfect candidate has a passion for building loyalty one interaction at a time, by providing thoughtful, compassionate assistance to our owners. You are a creative problem-solver who can stay positive and empathetic even while navigating sensitive conversations. You’re known for exceptional communication skills and have an uncanny ability to determine our owners’ needs by listening and asking insightful questions. You thrive in a fast-paced, changing environment and always have your teammate’s back. Team leaders will provide the training and support you need to be successful, but you’ll be given the freedom to make real-time decisions on how to best assist our owners. 

Customer Success Specialist (Remote)

Respondent
Greater Denver Area
1 week ago
+21
Respondent is a two-sided marketplace that connects market and user researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more trust and

Supplier Operations Consultant

Hotel Engine
Greater Denver Area
1 week ago
+19
This individual collaborates with business units to analyze and measure the effectiveness of existing business processes and develop sustainable, repeatable, and quantifiable business process improvements. The Supplier Operations Consultant acts as the liaison between the business units, technology teams, and suppliers for the analysis of business needs. In addition, this individual partners with project teams on technology solutions, providing process expertise, training, and documentation and will act as a subject matter expert on the operations and processes of our hotel partners.

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