Colorado Tech Jobs and Startup Jobs

72

Strategic Account Manager - North America

Duda, Inc.
Greater Boulder Area
1 day ago
+25
The Strategic Account Manager - North America  is a vital part of our Customer Success team, where we are focused on the adoption and growth of Duda’s platform inside our most strategic accounts in North America.  You will be responsible for overall account health for the life of the account, from onboarding and training to retention and ongoing education. You will provide a trusted advisor relationship, ensuring all accounts are getting the

Project Manager

Bounteous
Greater Denver Area
2 days ago
+20
Deliver on-time, on-budget digital projects with a high degree of client and internal team member satisfaction. Lead effective Agile ceremonies including stand-ups, retrospectives, grooming, and planning. Manage project scope, timeline and budget, and producing deliverables, such as: return on investment analysis, project plans, critical path analysis, burn-downs, estimates to complete, status reports, root cause analysis reports, and others as needed per project and per client. Facilitate efficient meetings including producing detailed agenda, facilitating discussions, and ensuring action items are identified and followed up on. Act as a key client contact and ensure their expectations are met and results are delivered. Work with the clients and product owners to ensure the realization of business goals in working solutions. Develop domain expertise in client's business space to drive results. Partner with Client Service Executives and Solution Directors to sell value-added services .

Commercial Customer Success Manager

Adobe
Greater Denver Area
2 days ago
+17
Marketo is looking for a Commercial Customer Success Manager. Leave your footprint in the Marketing Automation space that is growing by leaps and bounds by joining a world-class Customer Success team! We are looking for a fresh and innovative customer success manager who is ambitious, highly driven and experienced in Account Management and Customer Success!

Customer Experience (CX) Representative

Brandfolder
Greater Denver Area
2 days ago
+27
Brandfolder is seeking an ambitious and energetic entry level Customer Experience Representative, responsible for supporting Brandfolder’s customer base and helping to ensure our success in the Brand Asset Management marketplace. This is an entry level, technology support position, designed to allow a talented and motivated individual to start a promising career in a Software-as-a-Service (SaaS) leading DAM solution.

Technical Customer Experience (CX) Specialist

Brandfolder
Greater Denver Area
2 days ago
+27
Gain an in-depth understanding of Brandfolder and become a DAM Industry expert. Data migrations / manipulations. Data imports / exports. Following detailed technical runbooks. Respond to all inbound inquiries via email support and live chat. Record and document all activity in Brandfolder’s CRM, Salesforce.com. Update Brandfolder’s Knowledge Base and product documentation.

Customer Admissions Representative

HomeAdvisor
Greater Denver Area
3 days ago
+25
The Customer Admissions Representative is responsible for completing the screening process on all new and existing professional accounts for HomeAdvisor. This representative will also be involved in taking customer service calls, account updates for record keeping, research/call state license and insurance companies as needed, and compliance to screening standards.

Outbound Customer Service Representative

Inbound Business Customer Service Representative

Inbound Homeowner Customer Service Representative

Inbound Business Customer Service Representative

Desktop Support Technician

Executive Assistant- Contract to Hire

Head of Telecommunications Technology

Inbound Business Customer Care Rep (Golden)

Outbound Customer Care Rep

Sr. Network Engineer

Associate Procurement Analyst

Customer Admissions (Customer Service)

Outbound Homeowner Customer Care Rep (CO Springs)

Load 10 more jobs14 jobs at HomeAdvisor

Customer Experience Agent (Bilingual/Spanish)

SumUp
Greater Boulder Area
3 days ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Customer Service Representative

OnDeck
Greater Denver Area
3 days ago
Advise our Loan Specialists, Customers, and members of our Funding Advisor Program so they can close more loans. Be a go-between for our Operations teams, Sales teams, Funding Advisors and Customers. Handle multiple incoming requests through LiveChat, phone, and email and provide in-depth, knowledgeable answers. Identify and solve potential and current problems by analyzing information and data across multiple databases.

Retention Manager

Worldpay from FIS
Greater Denver Area
4 days ago
+37
Manage inside/contract renewal sales representatives who are responsible for closing service sales transactions over the phone. Administers/designs the inside/contract renewal representatives' sales incentive plan. Trains, mentors, coaches and supervises inside/contract renewal staff. Has thorough knowledge of the organization's products/services. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/contract renewal sales representatives to develop channel partnerships. Responsible for market development, setting targets and ensuring that revenue is generated. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Recommends changes to policies and establishes procedures that affect immediate organization.

Customer Support Specialist

Homebot
Greater Denver Area
4 days ago
+36
Manage and quickly respond to all immediate customer support requests, which are typically “how do I…” feature / function questions or account management questions. Have a professional attitude -- you’ll be supporting some of the most successful and prominent Real Estate Agents and Lending Professionals in the country (our users). Provide great customer support by quickly responding to phone calls, chat and email support requests, and assist our CSM’s as needed.  Triage requests to Customer Success Managers and/or Engineering team, as needed. Collect and provide product feedback to the product team from the customer's perspective .

Operations Coordinator, 3D Pipeline (Contract)

Havenly
Greater Denver Area
5 days ago
+11
You’re a self starter that understands how to keep a large number of task organized and moving forward. You’ve been a part of a fast-growing consumer or e-commerce business either in an operational role or a project management role. You enjoy being challenged and want to help define new processes and methods of operating that will help Havenly scale faster.

Customer Care Associate

BombBomb
Colorado Springs
5 days ago
+36
We are looking for a driven team-oriented individual to join our Customer Success Team. Our Customer Care Associates are experienced customer service agents who handle the bulk of inbound phone calls, emails, and chats we receive from our existing customers. Their ultimate goal is to strengthen relationships with every BombBomb customer they interact with. If you enjoy helping customers win, being empowered to make business decisions, interacting with a high-level team, and being a part of a thriving culture, maybe this is the right fit for you! Bachelor's Degree preferred as well as internship or work experience in an office setting.

IBM Middleware Engineer

Worldpay from FIS
Greater Denver Area
6 days ago
+37
Senior Middleware Support Team Analyst/Engineer within Worldpay Acquiring Support Services. Responsible for providing Middleware support for a wide range of Middleware products, including 3rd line BAU support for Production and Pre-Production environments. Middleware support responsibilities include Installation, Configuration, Maintenance and Live Support of Middleware services hosted on Linux and Microsoft operating systems in a highly virtualised environment and subject to strict Change Management and Service Level Agreements. To represent the Acquiring Infrastructure Support within Worldpay Operations. Provide extremely high standards of service from a Middleware perspective in terms of service maintenance, new capability requests, fault prevention and resolution.

Customer Success Manager, SMB

Iterable
Greater Denver Area
6 days ago
+17
As a member of Iterable’s Customer Success team, you will be responsible for customer relationships and will be tasked with making sure they are happy and getting as much value as possible from the product. You will build relationships with stakeholders across the company with the goal of expanding the use of Iterable as appropriate. This is a key position for the company. We have had very few customer losses and we intend to keep it that way. Keeping customers happy and productive is core to our mission.

Patient Access Representative

OrthoFi
Greater Denver Area
6 days ago
+16
Who We Are OrthoFi is a Denver-based startup that focuses on building software and service solutions designed to stimulate growth and streamline financial processes for orthodontic practices through rigorous analytics and cutting edge technology. We pride ourselves in our culture as a people-first organization, demonstrated through recent achievements of being ranked in Built in Colorado’s list of Top 100 Digital Companies in Colorado. We were

Manager of Customer Support

Adobe
Greater Denver Area
1 week ago
+17
We are looking for an innovative, team focused, and results driven Customer Support Manager. In this role, you will be responsible for overseeing one of our premium support teams of talented individuals in our Denver office. You will provide guidance for technical issues, exciting programs and account management. The ideal candidate for this position has successfully led a software and/or SaaS-based customer support team, is an innovative problem solver who is passionate about customer success, case deflection strategies, premium service delivery, and able to articulate the value of Engagement Marketing.

Desktop Support Manager

Skupos
Greater Denver Area
1 week ago
+22
Serve as the lead and escalation point for desktop systems software and hardware, network infrastructure. Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems. Maintains passwords, data integrity, and system security for the desktop environment. Manages hardware inventory and documents desktops application packages. Creates and implements software distribution methods and standards. Internal office support: video conferencing, ISP, clean cabling. Support software development efforts. Maintain point-of-sale laboratory. In conjunction with HR, manage the new hire on-boarding process.

SR. DIRECTOR OF INFORMATION TECHNOLOGY

Adswerve, Inc.
Greater Denver Area
1 week ago
+26
The Senior Director of Information Technology (IT) is a key contributor to Adswerve’s strategy and planning process and will be responsible for both IT operations and SaaS product architecture implementation. Reporting to the Chief of Technology, the Senior Director of IT will have three direct reports and will help oversee multiple consultancies. Direct reports include a Salesforce Product Manager, a Systems Architect and a Help Desk Support Associate.   The main function of this role will be to assure that Adswerve is implementing tools and software for the organization appropriately and that align with our necessary data architecture to assure accurate reporting (finance) and workflow (operations).  Secondarily, this role will help maintain appropriate security policies and software.

Indirect Procurement Specialist / Category Manager

Funding Circle
Greater Denver Area
1 week ago
+31
The candidate will be responsible for the full end to end procurement process for a full variety of direct and indirect procurement categories on a global level. They will be required to act as a subject matter expert for the US region (San Francisco & Denver) & form effective relationships across multiple teams, levels & vendor(s); to guide them through procurement decisions, drive operational processes and initiatives to solidify our operations. 

Customer Success Specialist (Remote)

Respondent
Greater Denver Area
1 week ago
+21
Respondent is a two-sided marketplace that connects market and user researchers with the highest quality research participants in the world. Our platform gives researchers a single place to quickly find the right participants for their projects, as well as schedule and pay them instantly. It simplifies the work that’s necessary to conducting quality research. Companies like IBM, Airbnb, Uber, Microsoft, Procter & Gamble and many more trust and

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