Colorado Tech Jobs and Startup Jobs

57

Director, Customer Service Operations

ezCater
Greater Denver Area
1 hour ago
+29
Customer Service – Responsible for Denver-based customer service operations. This includes managers, supervisors and 150+ ninjas. Includes oversight of Denver ninjas on High Volume Team, Quality Assurance Team, and task-based off-phone teams. Partner support – Coordinate with Service Operations Leadership and Partner Success management to ensure that our restaurants and caterers are and feel supported, and take maximum advantage of our tools for expanding their business. The Caterer Support function is not new to us, but it’s ready for its next increase in sophistication and effectiveness. Delivery services support - Coordinate with Service Operations Leadership to make this function a strategic and financial asset for our caterers and ourselves. 

Operations Associate, Ordering

Havenly
Greater Denver Area
5 hours ago
+11
We're looking for enthusiastic and highly motivated problem solvers who love working with people and who are passionate about delivering exceptional customer service. You’ll be on the front lines providing support to Havenly clients through email, phones, and chat. You’ll become an expert in our business model, a representative for our brand, and problem solver with the best of them. Every day you'll be empowered and have the opportunity to create delight and happiness to every customer you come into contact with. If you're the right fit for this role you are a true people person. You don't just say it; you mean it and you work tirelessly to make sure that our customers are happy, satisfied, and their questions are answered.You love helping others, creating positive experiences, are humble, detail oriented, and enjoy being part of a fast-paced, energetic team.

Professional Services Specialist

Respondent
Greater Denver Area
7 hours ago
+21
We are looking for a Professional Services Specialist to join our Project Management team. Project Management is the white-glove human component to our otherwise largely DIY recruitment platform. Clients work with the Project Management teams on a project-by-project basis for an additional fee and expect the highest quality customer experience available. Given the capabilities of the Respondent platform, we expect this team to grow significantly in the nearterm. Revenue generated from Project Management fees has more than tripled in the past quarter at Respondent, and we expect to remain on the same trajectory throughout 2020.

Customer Experience Agent // Part-Time

SumUp
Greater Boulder Area
1 day ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Outbound Customer Service Representative

HomeAdvisor
Colorado Springs
1 day ago
+25
Making outbound calls on previous consumer's service requests. Giving excellent service to each customer. Cross and up-sell other services through quality conversation with customers. Verify the accuracy and validity of consumer service requests. Participate in meetings and ongoing training sessions.

Inbound Homeowner Customer Service Representative

Outbound Customer Service Representative

Inbound Business Customer Service Representative

Inbound Business Customer Service Representative

Senior Internal Communications Coordinator

Director of Telecommunications Technology

Associate Procurement Analyst

Customer Admissions (Customer Service)

Outbound Homeowner Customer Care Rep (CO Springs)

Outbound Customer Care Rep

Inbound Business Customer Care Rep (Golden)

Sr. Network Engineer

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Workplace Coordinator

Snowflake
Greater Denver Area
2 days ago
+37
Snowflake has an opening in our Denver, CO office for an adaptable, proactive and diligent Workplace Coordinator. You are an extremely thorough self-starter who possess outstanding office management & organizational skills, and who demonstrates diligence and attention to detail. You will be the linchpin of our Denver office and be critical to the smooth running of the workplace. You will be comfortable taking the initiative to drive results with minimal supervision, be solution-oriented, deal with ambiguity, rapid changes in priorities and short deadlines, and have the ability to coordinate with multiple cross-functional internal and external stakeholders and vendors.

Payment Support Specialist

OnDeck
Greater Denver Area
2 days ago
Take incoming phone calls and assist customers to match Ondeck’s world class customer service. Make outbound phone calls to ensure a successful paying relationship between Ondeck and our small business customer. Compose and send emails to customers in a variety of situations. Follow all collection laws and legal practices.

Call Center Customer Service Representative

OrthoFi
Greater Denver Area
2 days ago
+16
 Who We Are OrthoFi is a Denver-based startup that focuses on building software and service solutions designed to stimulate growth and streamline financial processes for orthodontic practices through rigorous analytics and cutting edge technology. We pride ourselves in our culture as a people-first organization, demonstrated through recent achievements of being ranked in Built in Colorado’s list of Top 100 Digital Companies in Colorado. We were

Vice President of RCM Operations

OrthoFi
Greater Denver Area
3 days ago
+16
The VP of RCM Operations plays an integral role in accomplishing our strategic objectives at OrthoFi. This role is responsible for delivering world class service while delivering on financial commitments within a results-driven culture that values trust and respect. We are looking for a leader that will create a vision, engage team members and inspire the team to perform at higher levels than they thought were possible. The VP of RCM Operations will oversee the teams that are responsible for delivering all back office services that we provide to orthodontic practices including insurance benefits verification & calculation, claims submission & follow up, insurance remittance processing, patient billing & collections and electronic enrollment. This role will be required to accomplish a difficult task of improving the quality of our service while at the same time improving our efficiencies to drive down our costs

Information Technology Manager I

Arrow Electronics, Inc.
Greater Denver Area
3 days ago
+35
Arrow is seeking an IT Manager who will lead a team of Application Engineers for our Global Components division in Centennial, CO. In this role, the IT Manager will play a critical component in leading team members and project deliverables in addition to remaining a technical expert in their respective fields.

Information Technology Manager II

B2B Analyst II

Oracle Technical Architect

B2B Analyst I

Techno/Functional Analyst

Manufacturing Techno/Functional Analyst

Partner Specialist

Business Operations Analyst

Corporate IT Auditor I

Cloud Security Senior Risk Analyst

Microsoft Alliance Manager II

Supplier Development Manager

Load 9 more jobs13 jobs at Arrow Electronics, Inc.

Inside Sales Executive: Existing Relationships - I…

Worldpay from FIS
Greater Denver Area
3 days ago
+37
The Senior Existing Inside Sales Representative is a dedicated individual who utilizes cold calls and other electronic means to generate new prospects as well as revitalize old ones. He/she will be a knowledgebase of the company's catalog of products and services to offer the best sales experience to prospective clients. Whether creating a new customer, expanding another one's service or renewing an old lead's interest, the ability to envision new opportunities is a critical key to Worldpay's continued success.

Head of Customer Experience

Spark Grills
Greater Boulder Area
4 days ago
Spark is a venture-backed startup with a team of A-players who come together every day to meet our ambitious goal of disrupting a stale industry. We are looking for a Head of Customer Experience to join our 12 person (and growing) team. Our ideal candidate has a background in customer support and operations, experience working on cross-functional teams, enthusiasm for rolling up her sleeves, the ability to build and scale a team, and a contagious

Client Success Analyst

IHS Markit Digital
Greater Boulder Area
4 days ago
+18
Serve as a direct conduit for all sell-side banks, across all facets of client service and application support. Monitor all client inbound requests via our case management email system and telephony hotlines to address deals and support requests in a timely manner, in coordination with the global support team (US, EMEA and HK). Proactively monitor live transactions to ensure application operability and user success. Provide outstanding client service by assisting clients with deal management, service interruptions and/or production issues, user training, and general application usage. Host client meetings to assist with training, product demos, and transactional support. Produce scheduled and/or ad-hoc reporting deliverables in a timely and accurate fashion. Partner with in-house Product Specialists to share client feedback and understand strategic roadmaps.

Client Business Executive 1

CSG
Greater Denver Area
4 days ago
+27
The Client Business Executive (CBE), Level I functions as an account manager and business builder for designated customer accounts and/or region.  This role typically focuses on maintaining base business of 1-2 product and/or solution lines with short-term revenue streams and annual renewal requirements.  The CBE, Level I is responsible for meeting revenue, sales bookings, delivery/operational performance, as well as the customer experience targets for designated account(s).  This role manages the customer relationship and implements the pursuit strategy aimed to understand, anticipate, and manage the needs of the organization from a current and future perspective. As an escalation point, this role minimizes customer impacting issues and guides internal support and delivery teams to continue to evolve and streamline our operating model.   

Cloud and Virtualization Analyst

FirstBank
Greater Denver Area
4 days ago
+38
Responsible for installation, configuration, administration and maintenance of both on-premises and public cloud based Storage and Virtualization hardware and software in a 24x7 enterprise environment. Participates in all aspects of technical research, planning, design and documentation for assigned projects. Analyze customer requirements to provide highly available, secure solutions to meet service level objectives. Participate in on-call rotations and after-hours work as required by system implementations, outages or upgrades.

NetSuite Admin

SRS Acquiom
Greater Denver Area
5 days ago
+13
SRS Acquiom is looking for a NetSuite Administrator to primarily work as the point of contact for technical support and training to internal employees and to continually perform platform maintenance. As part of our Business Tehcnology team, this person will work closely with developers to ensure system consistency and efficiency. The ideal candidate should be able to collaborate with developers and business partners, and display strong organization skills and have a problem solving attitude. 

Client Incident Manager

IHS Markit Digital
Greater Boulder Area
5 days ago
+18
The Markit Digital Client Incident Manager is responsible for providing leadership and direction to ad-hoc technical resources to ensure the successful investigation and resolution of all production or client impactful incidents.  The Client Incident Manager manages incident workflow and all client communication from incident escalation through resolution, including postmortem and problem management. The Client Incident Manager takes great care in fostering internal and external relationships in order to organize incident resolution efforts as quickly and smoothly as possible.

Technical Business Analyst

Prologis
Greater Denver Area
5 days ago
Prologis is looking for a Technical Business Analyst with in depth experience solving problems at the convergence of technology and business.  The ideal analyst will be able to work with both the business and technical teams to distill complex and fluctuating business requirements into detailed and precise designs for development, while remaining flexible and open to new ideas and frequent changes. Collaboration is paramount, every day, our Analysts work with Engineering, Product Owners & System Architects worldwide to help drive the development of our products.

Project Manager and Delivery Lead

Prologis
Greater Denver Area
5 days ago
This person will manage critical Program / Project management duties, such as establishing deliverables and timelines, planning for resource needs, defining scope, definition, and success criteria of initiatives, managing forecasting and budgeting duties, and scheduling discovery and working sessions with our teams in the field.  Additionally, this person will support our Agile transformation by guiding and serving teams through effective application of Agile principles and frameworks, including Scrum.  You will enable and manage multiple projects in a fast-paced and diverse environment through effective collaboration, facilitation, leadership and coaching.  As a key member of the Business Capability Engineering team you will work with global business stakeholders to understand MVP, MMF, key priorities, and dependencies.

Senior Collector

Funding Circle
Greater Denver Area
5 days ago
+31
We are seeking an experienced Collector who takes pride in maintaining exceptional performance for their portfolio of accounts. Experience in late stage collections, with a superior ability to negotiate with borrowers to establish repayment plans with the goal of helping our customers avoid default while bringing the account current.  Must be able to maintain productivity standards and meet and exceed goals and targets. 

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