Colorado Tech Jobs and Startup Jobs

177

Senior Customer Success Manager

Greenhouse Software
Greater Denver Area
9 hours ago
+45
Provide strategic direction for clients on Greenhouse products and within their fields of expertise. Achieve full fluency in substantial industry trends and topics to advise customer leaders from various functions. Demonstrate business value by defining clear metrics and proof points for all customer engagements (implementation goals, business reviews, etc). Attend and present at external events and industry conferences to gain insights, build relationships, and raise personal and company profile. Demonstrate thought leadership and be a valued internal resource across sales, marketing, product, and engineering. Act as a trusted advisor to clients and become an extension of the customer’s team. Successfully establish relationships wide and high throughout the organization.

Customer Success Manager

Zoom Video Communications
Greater Denver Area
9 hours ago
+34
We are looking for an amazing Customer Success Manager (CSM) to join our team in Denver, CO. The ideal candidate will build strong relationships with customers ensuring successful deployment of Zoom products and services. Your efforts will drive customer satisfaction and happiness.

Portuguese & Spanish-speaking Customer Success…

Zoom Video Communications
Greater Denver Area
9 hours ago
+34
We are looking for an amazing Portugese & Spanish-speaking Customer Success Manager (CSM) to join our team in Denver, CO. The ideal candidate will build strong relationships with customers ensuring successful deployment of Zoom products and services. Your efforts will drive customer satisfaction and happiness.

Customer Support Specialist I

Vertafore
Greater Denver Area
9 hours ago
+20
Provides a best effort to answer or resolve a Customer query or issue on the first contact. Provides clear and concise documentation on Customer reported issues, and subsequent resolution. Responsible for escalation of unresolved issues to AR Billing Services as required via Salesforce Case. Responsible for providing payment options to Customers when needed. Provides invoices/invoicing information to both external and internal Customers. Completes other duties as assigned by manager.

Customer Success Manager (Entry Level)

Implementation Consultant (Entry Level)

Sr. Agile Coach

Sr. Systems Administrator

Load 1 more jobs5 jobs at Vertafore

Customer Success Manager

Convercent
Greater Denver Area
9 hours ago
+14
Convercent’s Customer Success Managers partner with our strategic accounts to ensure they unlock the value they expect from their investment in Convercent. Our CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. Our CSMs work with customers across the lifecycle of their engagement with Convercent, from initial onboarding to ongoing organizational adoption. Our customers come to Convercent because they want to drive ethics to the center of their businesses; our CSMs help them get there. Our Customer Success Managers understand the value of nurturing customer relationships. You will be responsible for engaging with customers post-sale, driving user adoption, account expansion, satisfaction and retention. Internally, you’ll serve as an important voice of the customer by providing feedback to various functions across the business—you understand your role to sift through customer requests to identify what is most important, and you are comfortable with the uncomfortable conversations to maintain an open and honest relationship with our clients. You will be expected to understand the customer’s use cases and become their trusted advisor, ensuring they stay and evolve with Convercent. You will be curious, a critical-thinker, and understand your role in aligning your customers’ objectives to measurable outcomes. You will help us create more ethical businesses, one customer at a time.

Professional Services Specialist

Respondent
Greater Denver Area
10 hours ago
+21
We are looking for a Professional Services Specialist to join our Project Management team. Project Management is the white-glove human component to our otherwise largely DIY recruitment platform. Clients work with the Project Management teams on a project-by-project basis for an additional fee and expect the highest quality customer experience available. Given the capabilities of the Respondent platform, we expect this team to grow significantly in the nearterm. Revenue generated from Project Management fees has more than tripled in the past quarter at Respondent, and we expect to remain on the same trajectory throughout 2020.

DIGITAL PROJECT MANAGER

Wayin
Greater Denver Area
10 hours ago
Position Summary The Digital Project Manager plays a vital role in the onboarding, delivery and growth of clients for the organization.  You will manage a portfolio of innovative, quality digital campaign projects for high-end brands and entities.  You will efficiently manage resources to maximize project completions and expedite project schedules to meet or beat client deadlines. You should be able to multi-task, managing several projects

Manager, Global Service Desk

LogRhythm
Greater Boulder Area
10 hours ago
Manager, Global Service Desk Opportunity:                                                                    LogRhythm, a leader in NextGen SIEM, empowers organizations to measurably reduce risk by rapidly detecting, responding to, and neutralizing cyberthreats. LogRhythm’s Threat Lifecycle Management workflow is the foundation for security operations centers (SOCs), helping customers secure their cloud, physical, and virtual infrastructures

Customer Success Manager

Yes Energy
Greater Boulder Area
10 hours ago
+20
Who We Are Yes Energy’s industry leading electric power trading analytics software provides real time visibility into the massive amount of data that is generated by the US electrical grid and markets every day. This in turn facilitates the optimal use of financial and physical capital in the energy industry - an industry that is a critical backbone of the entire economy.  We take great pride in both our data management and our suite of

ED, Solutions Delivery

GHX
Greater Boulder Area
12 hours ago
+32
Reporting to the Senior Vice President of Customer Operations, the Executive Director, Solutions Delivery (EDSD) position works to achieve operational excellence across GHX North America customer product engagements by ensuring the project management, implementation and integration teams are delivering an efficient, predictable and repeatable customer experience. This role proactively works to ensure a consistent, high quality, high value customer experience while meeting or exceeding GHX OPEX and profitability goals. The EDSD is accountable for delivering strong business results, benchmarking performance and providing accurate visibility of progress and issues associated with excellent project delivery, OKRs, and MMIS/ERP Integrations. This role requires the ability to navigate and influence stakeholders cross organizationally as well as ensure that department resources are well skilled, informed and aligned to the GHX Mission and Vision. 

Inbound Business Customer Service Representative

HomeAdvisor
Greater Denver Area
12 hours ago
+25
The Business Customer Care Representatives handle all inbound calls from our client members, assisting with account changes, billing inquiries, website assistance, and retention while maintaining documentation on all calls. Conflict resolution and negotiation skills are a must as well as the ability to thrive in a challenging and fast-paced environment.

Inbound Homeowner Customer Service Representative

Outbound Customer Service Representative

Senior Internal Communications Coordinator

Director of Telecommunications Technology

Customer Admissions Representative

Sr. Manager, Corporate Strategy

Associate Procurement Analyst

Customer Admissions (Customer Service)

Outbound Homeowner Customer Care Rep (CO Springs)

IT Risk & Compliance Analyst

Outbound Customer Care Rep

Inbound Business Customer Care Rep (Golden)

Sr. Network Engineer

Load 10 more jobs14 jobs at HomeAdvisor

Director Client Development

Healthgrades
Greater Denver Area
12 hours ago
+27
In this consultative sales role as a Director Client Development, this individual will effectively leverage and strengthen existing client relationships while building new relations with client executive teams (C-Suite), Quality, Marketing, Physician Relations, Physicians and other relevant influencers & decision makers. Whether are clients want to build brand awareness, acquire new patients, manage a population or drive loyalty – we have consumer and patient engagement solutions to help meet their business objectives.

Customer Support Specialist

Upserve
Greater Denver Area
15 hours ago
+35
ABOUT THE ROLE Upserve is the industry's leading full-service Restaurant Management Platform. In a single platform, Upserve offers the market-leading cloud point of sale for restaurants, actionable analytics, and seamless integration with leading third-party restaurant apps.  Thousands of restaurants use Upserve to manage relationships with more than 32 million active diners, and to serve over 23 million meals per month. Upserve is

Customer Success Manager, SMB

Iterable
Greater Denver Area
15 hours ago
+17
As a member of Iterable’s Customer Success team, you will be responsible for customer relationships and will be tasked with making sure they are happy and getting as much value as possible from the product. You will build relationships with stakeholders across the company with the goal of expanding the use of Iterable as appropriate. This is a key position for the company. We have had very few customer losses and we intend to keep it that way. Keeping customers happy and productive is core to our mission.

Customer Experience Representative

The Receptionist
Greater Denver Area
20 hours ago
Do you have a natural tendency to build trusted relationships through empathy, enthusiasm, incredible listening skills, and a genuine desire to solve people’s problems? Are you process-minded and focused on continuous improvement? Do you love technology, and get excited by the impact it can make on a business? And do you want to directly contribute to the growth and success of a thriving organization? If so, and you’d like to make a long-term

IT Desktop Systems Specialist

RingCentral
Greater Denver Area
22 hours ago
+18
RingCentral is looking for a IT Desktop Systems Specialist to provide an exceptional, high quality, professional Site IT support and technical leadership within the company for our Centennial, CO site. The primary responsibility is to provide recommendation, implementation, maintenance, and support of IT End User Services (EUS) solutions specializing in taking Site IT Support to the next level for the company. The Associate Desktop Systems Specialist is expected to recommend and implement solutions, provide IT project management, maintenance and support of network, voice, printer, mobile device, hardware, software, operating system, and applications residing on the RingCentral IT environment with the sole purpose of ensuring that the IT environment adds value, is cost effective, reliable, updated, and available to RingCentral businesses and employees. 

Field Training Specialist

AVP Global Services and Support Operations & Strategy

Professional Services Advisor

Professional Services Offer Manager

Project Manager, Professional Services - Unified Communications

Project Manager, Professional Services - Unified Communications

Contact Center/IVR Implementation Manager

Sr. Project Manager, Customer Resolution

Director of Customer Loyalty

Business Systems Analyst - Workday

Load 7 more jobs11 jobs at RingCentral

Network Engineer II

SpotX
Greater Denver Area
18 hours ago
+16
The Network Engineer II will ensure the stability, integrity, and efficient operation of the production network infrastructure. This role will identify, investigate and help implement solutions to current and future technical challenges. The Network Engineer will lead in driving network architecture, hardware, and software. This role will participate in design/code reviews and advise on security implementations of the network. This role will work with network vendors to ensure SpotX is getting the best price and quality in network hardware, IP transit,and private waves . This role will be in an on call rotation for network alerts.

Enterprise Implementation Strategist

Greenhouse Software
Greater Denver Area
18 hours ago
+45
Greenhouse Implementation Strategists help our customers get the Greenhouse platform up and running. With a lot of moving pieces and a big goal to transform hiring, Implementation Strategists are key to ensuring a successful implementation and launch of Greenhouse. Because Greenhouse is an Enterprise Talent Acquisition Suite that supports different types of workflows, Customer Success at Greenhouse isn’t just about generic relationship management. It requires digging into each customer’s organizational goals (and unusual challenges) to help them discover how to best use the product to support and improve their entire hiring process.

Client Success Manager

FluentStream
Greater Denver Area
1 day ago
+38
As a Client Success Manager, you’ll be responsible for developing and fostering strong relationships with a portfolio of client accounts. You will prioritize your time to focus your efforts based on perceived risk, potential growth, strategic value and renewal time frame. Client Success is a key differentiator for our business. Our clients depend on FluentStream for mission-critical services, and we depend on you to be the point of contact for our most important clients. Client Success operates as strategic, consultative partners who use industry know-how and best practices to up-level and support every FluentStream user. 

Office Manager / Order Processing

Golden Software
Greater Denver Area
1 day ago
+10
What are we looking for? Golden Software is seeking a full-time office manager and order processing professional to join our customer support team. We are looking for a friendly, self-starting, and motivated individual who truly cares about helping both our customers and team members. This individual will work Monday through Friday, 8am to 5pm from our office in downtown Golden, CO. What we offer: Challenging, rewarding work of all types –

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