Colorado Tech Jobs and Startup Jobs

28

Operations Support Engineer

Sovrn
Greater Boulder Area
5 hours ago
+36
Provide technical support for new buyer data, commerce and exchange integrations and APIs with advertisers and vendors. As primary technical contact, provide technical support for demand side products (TAM, EB, DSP, S2S, commerce RTB, etc across all products). Create and manage internal tools and workflow automation processes to support internal operational efficiencies and effectiveness including profile repositories, crawlers, targeting data stores, blacklists, whitelists, revenue loop reporting, merchant updates/importing. Continuously identify opportunities to automate manual, error prone, fragmented and redundant processes. Create and manage third party integrations and services to support internal tools and demand ops, such as categorization, IAS, WhiteOps and Confiant. Develop and manage analytics and alert dashboards across platform products such as commerce and exchange. Monitor and manage third party tool monitoring, such as OB Malware Monitoring, Confiant, WhiteOps, IAS.  Define and evolve a formal best practice to monitor platform health.

Technical Support Engineer

Sovrn
Greater Boulder Area
5 hours ago
+36
Provide technical support for new buyer data, commerce and exchange integrations and APIs with advertisers and vendors. As primary technical contact, provide technical support for demand side products (TAM, EB, DSP, S2S, commerce RTB, etc across all products). Create and manage internal tools and workflow automation processes to support internal operational efficiencies and effectiveness including profile repositories, crawlers, targeting data stores, blacklists, whitelists, revenue loop reporting, merchant updates/importing. Continuously identify opportunities to automate manual, error prone, fragmented and redundant processes. Create and manage third party integrations and services to support internal tools and demand ops, such as categorization, IAS, WhiteOps and Confiant. Develop and manage analytics and alert dashboards across platform products such as commerce and exchange. Monitor and manage third party tool monitoring, such as OB Malware Monitoring, Confiant, WhiteOps, IAS.  Define and evolve a formal best practice to monitor platform health. Leverage data to discover and troubleshoot under performing or over performing areas of the system including timeouts, demand trends, cookie syncs, traffic support. Work with the Demand Ops team to define root cause and have it addresses.

Bilingual Customer Support Representative - French

OpenTable,Inc.
Greater Denver Area
1 day ago
+27
Reporting to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our customers in North America and the secondary contact for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)

Customer Support Representative

OpenTable,Inc.
Greater Denver Area
2 days ago
+27
Reporting to the Customer Support Supervisor, our Customer Support Representatives will be responsible for providing support to our customers, answering complex questions on function and usage of products via telephone, email and/or Internet. This person will be the primary contact for our customers in North America and the secondary contact for OpenTable customers worldwide with the goal of providing excellent service. (How cool that you might get to talk to someone in Australia?)

Marketing Manager, Events & Experiences

SpotX
Greater Denver Area
2 days ago
+16
The Senior Manager, Events & Experiences mission is to define how SpotX shows up in market. You’ll be in charge of crafting, planning, partnering and driving some of SpotX’s highest profile events in the eastern US region.  You’ll work closely with our brand and product marketing teams to build events programs, formulate creative initiatives and help our sales teams create meaningful and lasting relationships with our customers. You will be responsible for the landscape of event production and management including partnering with our content, design and logistics teams. A critical part of you end-to-end responsibility includes architecting a measurement strategy for events to analyze post-event performance to report on the success of the event. You’ll need to have a strong skill set in organization and project management. Above all you need to be driven by creating unique experiences for our customers that impact their lives in positive and memorable ways. 

Customer Admissions Representative

HomeAdvisor
Greater Denver Area
3 days ago
+25
The Customer Admissions Representative is responsible for completing the screening process on all new and existing professional accounts for HomeAdvisor. This representative will also be involved in taking customer service calls, account updates for record keeping, research/call state license and insurance companies as needed, and compliance to screening standards.

Outbound Customer Service Representative

Inbound Business Customer Service Representative

Inbound Homeowner Customer Service Representative

Inbound Business Customer Service Representative

Executive Assistant- Contract to Hire

Head of Telecommunications Technology

Project Manager - Sales Operations

Inbound Business Customer Care Rep (Golden)

Outbound Customer Care Rep

Sr. Network Engineer

Associate Procurement Analyst

Customer Admissions (Customer Service)

Outbound Homeowner Customer Care Rep (CO Springs)

Load 10 more jobs14 jobs at HomeAdvisor

Training Coordinator - Client Education

SpotX
Greater Denver Area
5 days ago
+16
Join our team as a Client Education Training Coordinator!  This position plays a supportive role within the Client Education team. The position is primarily responsible for creating and maintaining client-facing training material, leveraging the Adobe Creative Suite, and working with the team lead to build a vision for future offerings. The role also fulfills needed reporting and administrative training requests.

Customer Service Representative (Denver)

ezCater
Greater Denver Area
6 days ago
+36
Manage orders from start to finish, respond to inquiries, maintain a 94% "insanely helpful" quality score, and problem-solve with customers & catering partners throughout the lifecycle of an order. ezCater's customers expect a consistent level of high-quality customer service, which you are passionate about providing. 

Customer Service Supervisor

ezCater
Greater Denver Area
6 days ago
+36
This Customer Service Supervisor position will be an integral part of the Customer Service Team. The supervisors will work together to ensure consistent adherence to procedures among the staff and will work with each other to propose process and operational improvement suggestions. The success of the position requires managing and developing the team and documenting and improving all processes and procedures, as well as communicating needs and recommendations to higher management. In addition, we are looking for someone who will embrace and embody our culture of Insane Helpfulness, Transparency, and a Work Hard/Play Hard mentality. If you love to work hard as a team, find technological solutions for customer problems, and end the day with a Nerf gun fight, you are exactly what we are looking for.

Software Support Engineer

AdCellerant
Greater Denver Area
1 week ago
+32
We are looking for a Software Support Engineer, the primary responsibilities of which will include addressing technical issues relating to software implementation, function, and upgrades. You will work closely with our customers, triage customer complaints or problems, and create product problem reports and troubleshooting documents for each issue. This role will also work closely with our development teams to identify and resolve technical problems that might arise during the development of software.

Customer Experience Associate

Havenly
Greater Denver Area
1 week ago
+11
We're looking for team members to join our customer experience team, providing frontline support to Havenly clients through email, phones, and chat. If you're the right fit for this opportunity, you are a true people person. You don't just say it; you mean it and you work tirelessly to make sure that our customers are happy, satisfied, and their questions are answered. You love helping others, creating positive experiences, are humble, detail oriented, and enjoy being part of a fast-paced, energetic team.

Network Engineer

SpotX
Greater Denver Area
1 week ago
+16
Manage and help implement automation for network devices, including BigIP LTM, A10 ACOS, Arista EOS, Hapee/Haproxy, and Brocade/Extreme Networks. Work with a variety of network gear including Arista, Palo Alto, A10, Chassis switches, Brocade, haproxy, and F5’s. Identify, investigate and help implement solutions to current and future technical challenges. Participate in design/code reviews and advise on security implementations of the network. Work with network vendors to ensure SpotX is getting the best price and quality in network hardware, and IP transit. Help support SpotX offices around the world. This role will be in an on call rotation for network alerts.

Network Operations Manager

OpenTable,Inc.
Greater Denver Area
1 week ago
+27
Manage engineers working within our data center networking teams to build, scale, deploy and support our global network infrastructure. Responsible for people management of a team of engineers, providing performance reviews, continual feedback, mentoring and career growth for direct reports. Help define, and drive regular development of a technical roadmap to meet the needs of the team, and partner teams. Be a hands-on manager with deep technical experience in networking, systems, hardware and software. Proactively identify resource needs, participate in recruiting efforts, and hiring to grow the team.

Network Engineer

OpenTable,Inc.
Greater Denver Area
1 week ago
+27
You will be part of a hardworking Network Operations team that provides the backbone to ensure that diners and restaurants stay connected all over the world. In this role, you'll be ensuring that multiple datacenter and office networks are available and running 24x7. Responsibilities include crafting network architectures, developing automated configurations, fixing connectivity issues and implementing security across our current and next generation platforms. If you are excited by a culture of automation, monitoring, and improvement for all engineering systems and can delivery exceptional quality in a dynamic, agile environment, we'd like to meet you.

Desktop Support Manager

Skupos
Greater Denver Area
1 week ago
+22
Serve as the lead and escalation point for desktop systems software and hardware, network infrastructure. Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems. Maintains passwords, data integrity, and system security for the desktop environment. Manages hardware inventory and documents desktops application packages. Creates and implements software distribution methods and standards. Internal office support: video conferencing, ISP, clean cabling. Support software development efforts. Maintain point-of-sale laboratory. In conjunction with HR, manage the new hire on-boarding process.

Network Engineer II

SpotX
Greater Denver Area
1 week ago
+16
The Network Engineer II will ensure the stability, integrity, and efficient operation of the production network infrastructure. This role will identify, investigate and help implement solutions to current and future technical challenges. The Network Engineer will lead in driving network architecture, hardware, and software. This role will participate in design/code reviews and advise on security implementations of the network. This role will work with network vendors to ensure SpotX is getting the best price and quality in network hardware, IP transit,and private waves . This role will be in an on call rotation for network alerts.

Customer Support Supervisor

OpenTable,Inc.
Greater Denver Area
1 week ago
+27
Build and develop a team of CSRs. Communicate effectively to a variety of audiences. Display exceptional time management and multitasking skills. Hold yourself accountable for your performance as well as that of your team. Work closely with peers to discover standard methodologies. Appropriately facilitate presentations to all audiences. Readily have tough conversations with people while maintaining an overall positive atmosphere. Be flexible to work various schedules based on business needs.

Customer Support Associate

GoodTherapy.org
Greater Denver Area
1 week ago
GoodTherapy, an EverCommerce company and leading mental health-related website, is currently seeking a customer support associate to join our team. The ideal candidate will possess effective communication and people skills, including the ability to connect authentically with people via the phone and email. A truly rare opportunity, combining a vibrant startup environment with larger company stability, support, and opportunities where you can do

Executive Assistant

AdAction Interactive
Greater Denver Area
1 week ago
+27
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Systems Engineer II

SpotX
Greater Denver Area
1 week ago
+16
The Systems Engineer II is responsible for building, configuring, maintaining, and automating our 2000+ system, heterogenous global infrastructure. We work with a breadth of tech; Hadoop, Cassandra, Scylla, MySQL, Netapps, VMware, Puppet, Python, Salt, Ansible and MORE! We are a collaborative team, as a systems engineer II your technical design ideas would be encouraged. This role should be able to mentor junior engineers, both in industry technology and in SpotX tech.

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