Colorado Tech Jobs and Startup Jobs

412

Merchant Success Manager

Sovrn
Greater Boulder Area
4 hours ago
+20
The Merchant Success Manager’s role is to help merchants grow their sales through Sovrn Commerce and grow the resulting commission payments to publishers. You will work directly with our merchant partners as a trusted consultant; your advice and coaching will be core to the value we bring as a platform.

Director of Customer Support

Alto Pharmacy
Greater Denver Area
4 hours ago
+12
As a key leader at Alto, you will be responsible for providing strategic direction and guidance for our front line supporting functions, which include Capacity Planning, Operations Analytics, Training, Systems Support, and Operations Process Improvement. Your team will be responsible to ensure we hire the right quantity of front line staff and provide the right resources at the right time with the necessary tools, infrastructure, training, and support for our Care team to succeed and scale. You will be responsible for maintaining our existing phone systems, analyzing and proposing new processes and systems supporting our Care teams, as well as overseeing training and process improvement for Operations. You will champion and drive process improvements as well as setting appropriate KPIs to evaluate operational performance.

Provider (Customer) Success, Fertility

Alto Pharmacy
Greater Denver Area
4 hours ago
+12
Provider Success is responsible for ensuring that Alto delivers a best-in-class experience for our fertility clinics, including both high quality and efficiency. As our fertility specialist, you will build deep relationships with our fertility clinics, focusing on the IVF coordinators and nurses, as well as physicians and administrative team members. You will be responsible for identifying pain points and opportunities for these customers and then working with internal Alto stakeholders to deliver the required solutions and support. This could include requesting an operational change in how our team services a particular clinic, developing new training content or creating a new program. You will work closely with our sales team to support the overall growth and relationship of this relationship.

Technical Support Representative

Four Winds Interactive
Greater Denver Area
7 hours ago
+22
The Technical Support Representative interacts directly with customers and other FWI departments to resolve Tier 1 customer technical support cases. This role has significant impact on the customer experience with FWI. A successful Technical Support Representative exhibits strong communication and troubleshooting skills and works well in a team environment.  

Technical Project Manager

CSG
Greater Denver Area
7 hours ago
+27
The Project Manager plays a key role in working with clients to recommend and design solutions that integrates Ascendon with the clients existing IT infrastructure. This role is key in working with Service Delivery, Product, R&D and clients in designing and delivering architectures that deal with complex mix of operating models including on premise, hosted, private cloud, multiple public clouds etc. Needs to work with the client as well as core Ascendon teams and professional services teams in customizing solutions for individual client needs.

Test Consultant Specialist

CSG
Greater Denver Area
7 hours ago
+27
This Test Consultant Specialist is responsible for the scheduling, mentoring and directing Test Consultants within a team. You will also be responsible for reviewing and approving Test Consultants work, such as test case review, defect reviews. You will also be responsible for defect management and reporting progress and issues to project management. You will also be responsible for providing direction and input into both manual testing and automated testing approaches. Where required by the project, you may also be responsible for the review of Module Definitions or Design Specifications. You will work alongside business consultants and partnering with other internal teams. Where required by the project, you may also be responsible for supporting delivery of software at customer premises. Your time will be split between customer specific test planning and execution and product specific planning and execution to support our deliverable to the customer.

Configuration Consultant Specialist

CSG
Greater Denver Area
7 hours ago
+27
This Configuration Consultant Specialist is responsible for leading a team in, or independently configuring, unit testing, debugging and troubleshooting application software or enhancements to application software, related to implementation of company software products utilizing various standard toolsets. You will work in the configuration team alongside business consultants and partnering with other internal teams. Where required by the project, may also be responsible for supporting delivery of software at customer premises. Your time will be split between requirement review, customer specific configuration, design and test. You'll help review requirements, design, configure and support our deliverable to the customer.

Community Success Representative

Scaled Agile, Inc.
Greater Boulder Area
7 hours ago
+26
As a member of our fun and collaborative community success team (we are not a call center) you will play a direct role in helping our global customers and student members achieve their goals of successful implementation of agile at scale and learning and certifying in SAFe.  The Community team provides world class support to both internal and external customers and will play an integral part in our ongoing success. Opportunities for personal development including training and certification and growth exist as the company continues to expand and develop globally.

Senior Customer Experience Advocate

OrthoFi
Greater Denver Area
7 hours ago
+11
About OrthoFi OrthoFi is a Denver-based startup that is revolutionizing the orthodontic industry with software solutions that give doctors the capability to start more patients and to offload time consuming front-office processes. Our patent-pending solution puts patients in control of their payment plans and makes costly treatments affordable to almost everyone.  Founded by a dynamic combination of medical professionals, Wall Street veterans,

Director of Customers Success

Kapost
Greater Denver Area
7 hours ago
As a Director of Customer Success at Kapost, you will be responsible for driving client outcomes and business value across a portfolio of both enterprise and mid-market clients. You’ll lead a team of and Customer Success Managers (CSMs) to achieve results for our clients.

IT Specialist

Elsmere Education
Greater Denver Area
7 hours ago
+20
Information Technology (IT) Specialist Are you someone that tells everyone how much you loved your college experience?  Do you want to help others achieve their educational dreams?  Does a position with a Denver-based, early stage company that is mission-driven and actually makes a difference in people’s lives sound good to you?  If so, join the Information Technology team at Elsmere Education.  We help colleges and universities grow – through

Customer Care Representative - $15-18/hr

Pie Insurance
Greater Denver Area
7 hours ago
+33
Speaking and communicating with our customers to answer questions and solve problems related to their workers' compensation insurance policies. Accepting and processing payments as well as issuing new policies. Generating and distributing certificates of insurance (COIs) and waivers of insurance. Tracking and following up on non-payments to ensure resolution or initiate cancellation.

Product Manager - Customer Flows and Conversion

Pie Insurance
Greater Denver Area
7 hours ago
+33
Pie’s Product Management team has a strong bias-to-action. With a keen focus on solving user problems and a deep commitment to meeting business goals, we develop clear product concepts with well-defined objectives and benefits. To make sure what we’re building is easy to use, can be brought to market quickly, and actually meets a need, we are passionate about collaboration across Pie. As with most startups, Pie will need to make tough calls about where to invest our time and resources: you will be instrumental in helping us make those trade-off decisions as they relate to our quote and partner agent flows, leveraging your ability to generate creative solutions to thorny problems. You will take on additional areas of work growing out of our partner and direct customer growth needs, and pinch-hit on other areas of work within the Product Team to grow your skills.

Customer Success Analyst

FareHarbor
Greater Denver Area
10 hours ago
+14
As a Customer Success Analyst your entire directive is to optimize the FareHarbor client experience. Our clients love us, and we love them. We are like the doctors of FareHarbor – doing routine checkups on our clients, and suggesting improvements to their FareHarbor setup ensuring they are healthy and successful.  The Customer Success Analysts focus on improving the livelihood of Entrepreneurs trying to live out their dream.

Operations Coordinator

Havenly
Greater Denver Area
12 hours ago
+11
Provide prompt and consistent designer support by answering inquiries via email and messaging. Review and provide feedback on designer communication with clients. Hold designers accountable to quality standards and timeliness on deliverables. Recommend and implement process efficiencies to enhance existing design operations. Work cross-functionally with internal teams to troubleshoot and resolve issues affecting designers. Assist in identifying training gaps and developing appropriate resources to educate designers. Serve as the voice of our designers, consolidating feedback and working with our team to propose scalable solutions. Represent the Havenly brand with enthusiasm and professionalism in every interaction.

Onboarding Specialist

Gingr
Greater Boulder Area
16 hours ago
+11
About Gingr Gingr is the leading-edge business management software for facility-based pet services, including dog daycare, pet boarding, grooming, and training. Offering state-of-the-art tools for online reservations, payments, records management, automated customer communications, employee management, and much more, Gingr makes running a pet services business easier, more efficient, and more profitable and supports communities of pet parents in

Strategist

Choozle
Greater Denver Area
18 hours ago
Choozle is looking to hire a Strategist that is ready to shape and help grow our Client Experience team. Through ongoing education and advisement, the Strategist will aim to grow key accounts and empower marketers to own their digital objectives.   WHO WE ARE Our vision is to make Choozle an amazing place to work that exceeds our client and partner’s expectations through the application and support of our continuously innovating digital

Business Analyst/Gainsight Administrator

FareHarbor
Greater Denver Area
20 hours ago
+14
Role Description: On a day to day basis, the Business Analyst Gainsight Administrator will continually identify and execute on improvement opportunities within FareHarbor's Gainsight implementation.  As needed, the Gainsight Administrator will assist other BI team members with various data analysis and support. Responsibilities: Responsible for developing and maintaining Gainsight architecture and configuration. Works within FareHarbor

Personal Vacation Advisor | Denver Office

Inspirato
Greater Denver Area
14 hours ago
Personal Vacation Advisors provide personalized customer service by researching member backgrounds, travel preferences, destinations, residences and activities to create memorable vacation experiences. Ideal candidates are very customer service focused, detail oriented and enjoy working in a fast-paced environment.

Customer Support Representative

FRONTSTEPS
Greater Denver Area
21 hours ago
+17
Company Background Introducing FRONTSTEPS — the #1 software platform for HOAs, Builders, Security & Patrol Experts, Realtors, and Homeowners. We deliver technologies that simplify how people build, connect, operate, and secure modern communities, with a diverse range of products and services.   Based in our Denver, CO headquarters location, in this position you’ll be responsible for the ongoing support of existing customers using our “legacy”

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