QA Jobs in Colorado

We are seeking a highly talented Software Quality Engineer who can be a critical part of a dynamic team located in Broomfield, CO. We are a fast-paced but casual environment with highly talented peers. The most successful team members are versatile, disciplined and enjoy focusing on new challenges.

Working independently with daily communication and support from our global compliance teams. Solving any issue regarding reported reviews in the North American and Australian markets and ensuring that the reviews on our site comply with our guidelines. Taking ownership of the market with other agents and helping with escalated cases either in writing or on the phone. Daily collaboration with other offices (agents and managers) to solving any issues regarding reported reviews in the North American and Australian markets. Handling other market tasks, including assessing template invitations and assessing whether companies comply with our guidelines. Helping build Trust & Transparency in your market through educating both users and companies on how Trustpilot operates including our Guidelines and processes. Assist Customer Success, Support, Sales and the Communications team with compliance issues on the North American and Australian markets. Being a Trust Ambassador by nurturing relationships with colleagues in other departments, and assisting projects aimed at increasing trust and transparency. Helping improve and maintain our model answers and compliance-related content for communicating with our community. As needed, helping other team members handle cases in different English speaking markets.

Data Validation - Develop automated procedures to ensure data accuracy and integrity of complex data exports and reports. Test the ETL process and business logic that drives our in-app reporting features. Define, develop, and implement quality assurance practices and procedures, test plans and perform other QA assessments for all data related code changes. Develop automated tests using open source tools. Configure and maintain test automation environments. Create scripts, test sequences, and implement manual procedures to ensure proper test coverage. Work closely with other QA team members to understand and validate upstream application changes and impacts on data, exports, and reports. Work closely with Development, Product team and other organizations in the company to promote software quality standards. Work closely with Customer Support to replicate customer issues and product field use cases. Participate in test team activities including requirements analysis, test planning, tracking, reporting, and support of test cycles. Engage in test case execution including defect documentation and tracking, resolution support, and fix verification.