Site Reliability Engineer II
Greater Denver Area
21 hours ago
Subject Matter Expert on how the applications works, its underlying architecture, and data relationships.
Address support escalations from Customer Support and IT Operations teams.
Debug and correct application configurations, codes, database queries, and data to restore an incident.
Collaborate with the product owner and product manager for any solutions that required non-operational development engagement.
Peer review on code changes as required.
Apply reverse engineering to troubleshoot on the issue.
Automate support processes.
Automate and maintain deployment pipelines.
Deployment of hotfixes and ad hoc database changes to lower environments. Coordinate changes with IT Operations to production.