Senior Colorado Startup and Tech Jobs

41

Director, Customer Success

Envysion
Greater Boulder Area
8 hours ago
Envysion, a leading provider of video-based SaaS technology solutions for retailers, including fast casual restaurants, convenience stores wireless dealers, is seeking a Director, Customer Success. The Director will be responsible for planning, developing, managing a team, and executing corporate strategies around onboarding and lifecycle management of Envysion’s new and existing customers. The Director will work cross functionally with all areas of the company to design, monitor and deliver the best possible customer experience. Accountability for operational and customer satisfaction will be essential components of this position.

UX Designer

TrainingPeaks (A Peaksware Company)
Greater Boulder Area
8 hours ago
+18
As UX Designer, you will conduct qualitative and quantitative research to help us better understand our audience and their needs. Using that data, you will apply creative and innovative user-centered solutions that will provide the backbone for an intuitive and compelling user experience. You will know when to follow best practice and when to veer off and pave your own way. You’re an independent thinker who first asks “why” and loves getting into the weeds of a problem.

Sr. Customer Success Manager

Carbon Black, Inc.
Greater Boulder Area
9 hours ago
+49
The Senior Customer Success Manager (CSM) is responsible for ensuring the overall success and ongoing renewals for Carbon Black’s growing enterprise customer base. As a key member of the Customer Success team in the Sales organization, the Senior CSM’s primary focus is to own the renewal business for their designated enterprise accounts. The Senior CSM also works closely with the Regional Sales Representatives for add-on business in the portfolio of accounts.

Customer Success Engineer

Manager, UX Design

Sr. Manager Professional Services

SurveyGizmo
Greater Boulder Area
1 day ago
As the Senior Manager of Professional Services, you will lead and expand our Professional Services team to support SurveyGizmo’s evolving customer needs. The role, reporting to the VP of Customer Success, will be responsible for delivering on-time and on-budget client engagements that maximize value for our customers. The Senior Manager of Professional Services will work closely with members of both his/her own team, as well as our Sales, Product and Customer Success teams to ensure our customer’s needs are met as quickly as possible, gaining the optimal value out of our platform. The Senior Manager will be accountable for ensuring the team successfully scopes, configures and delivers solutions to SurveyGizmo’s rapidly growing customer base. 

Sr Customer Account Manager

Sumo Logic
Greater Denver Area
1 day ago
+38
As the Sr Customer Account Manager, you will be the main point of contact for existing key customer accounts in the Sales organization. You will proactively advocate for the customer -- focusing on high levels of adoptions to ensure customer satisfaction and be responsible for all renewals within your accounts. You will identify key MBOs from customers to drive project plans, milestones and creation of customer champions as a trusted advisor. The ideal candidate will have a strong track record of success, consultative selling approach, and hail from a SaaS or services company. You will need to be a great listener, strong communicator, as well as a curious and creative problem solver. 

Senior Product Designer

Pana
Greater Denver Area
2 days ago
+15
Deeply understand the complex problems our customers encounter and develop empathy for these customers. Develop design concepts, workflows, prototypes, and mock-ups that solve customer problems. Rapidly iterate design concepts via feedback from product, engineering, and other internal and external stakeholders. Collaborate with product and engineering throughout the entire product lifecycle to ensure Pana is consistently delivering high-quality user experiences.

Director of Client Partnerships

Ibotta
Greater Denver Area
2 days ago
+12
Own the entire business development process and client relationships, gaining leadership buy-in, selling and negotiating partnerships, launching new platforms, and evolving those platforms based on data-driven results. Manage a team of Account Executives and Client Development Associates. Unlock challenging, high-potential verticals, using a combination of innovative tactics to capture spend from competitors, traditional digital players, and legacy tactics. Beat annual revenue targets through the development, advancement, and closure of partnerships and execution of new businesses and expansion of existing business. Embrace the Lean Startup approach to quickly evaluate new opportunities at a low cost . Develop and deliver innovative sales presentations that educate prospective clients and partners on Ibotta’s value proposition, roadmap, and partnership opportunities. Grow, maintain and leverage your network. Attend conferences, trade shows, and industry events to build relationships, close deals and maintain expertise in our industry. Establish yourself as an industry expert. Use innovation, creativity, process, and entrepreneurialism in every interaction you have, both externally and internally. Listen to clients (existing and potential) and identify opportunities to grow and enhance the business and our products.

Training and Instructional Designer

Service Delivery Manager

Wowza Media Systems
Greater Denver Area
2 days ago
+36
Wowza Media Systems is looking for a Service Delivery Manager for our Professional Services team, who is excited to be on the frontlines working with our customers, sales team and solution engineers to increase our customer’s overall success with Wowza solutions. Initially, you will play a pivotal role in ensuring an optimal experience for our customers by understanding the customer's needs and business model, creating Statements of Work (SOW) to

Customer Success Manager

Digital Assets Data
Greater Denver Area
2 days ago
+15
Digital Assets Data (DAD) is a leader in helping sophisticated institutional investors understand the cryptoasset markets through unique data sets and insightful analysis. A fast-growing SaaS startup with $6m in seed funding, our customers include key thought leaders in the crypto space. We’re looking for a strong Customer Success Manager to manage client relationships, drive adoption of the DAD platform and deliver outcomes leading to renewals

Global Instructional Design and Professional Devel…

Tek Experts
Colorado Springs
3 days ago
+10
Create and implement a new learning design strategy that supports company business strategy and rapid growth. Lead the design and development of technical and professional skills programs that are critical to workforce development goals. Direct, coaching, and support a global team of instructional designers and Program Managers. Implement an adaptive learning approach that enables employees to continuously learn in a personalize, immersive, and engaging manner. Design simple and effective tools for SME’s to generated content and create microlearning assets for continuous learning and knowledge mastery. Work with learning experience designers and learning delivery teams to successfully deploy programs and measure impact. Define learning metrics and partner with internal data analysts to collect and visualize data. Present findings to executives and business leaders to drive data driven decisions. Collaborating globally across HR and the company to design solutions, generate buy in and drive change and adoption.

Interior Design Program Manager

Havenly
Greater Denver Area
3 days ago
+11
At Havenly, we design real spaces for real people. Online. Whether it’s uncovering your personal style, helping you design a tricky space, or turning your house into a home - we love working with you. Our goal is to make home design effortless, empowering and accessible for everyone! You will be responsible for managing our Havenly Consult program and its dedicated designer team. Havenly’s Consult product provides clients with quick, personalized

Customer Success Manager

SambaSafety
Greater Denver Area
3 days ago
+31
Recognized as one the Top 100 Tech Companies by Builtin.com and over 4.4-star review on Glassdoor, SambaSafety® is the pioneer of driver risk management software in North America. Trusted by over 2 million subscribed drivers; thousands of businesses look to Sambasafety to provide the most powerful, advanced, intuitive, and impactful risk solution platform on the market. SambaSafety is growing at an incredible rate with high employee engagement.

Senior Director, Employer Success

Guild Education
Greater Denver Area
3 days ago
+17
As the Senior Director, Employer Accounts, you’ll play a central role in Guild’s mission by working directly with Terrence, our VP of Client Success, to build and manage the overall Employer Accounts team. In this role, you’ll develop an intimate understanding of the workflows and needs of our partners and their employees to drive behavior and feed new value-creating solutions back to our internal teams.

Director of Reimbursement Services

Entrepreneur in Residence (EiR)

Exponential Impact
Colorado Springs
4 days ago
+19
THE ORGANIZATION The mission of Exponential Impact (XI) is to give early stage entrepreneurs in emerging technologies the best start humanly possible. XI is a non-profit organization dedicated to the education, mentoring, and resourcing of entrepreneurs working with emerging technologies such as AI/ML, IoT, Blockchain, and Cybersecurity. In partnership with the investment arm of XI, Tech Ventures COS LLC., XI is dedicated to providing

Customer Success Manager

Xactly Corp
Greater Denver Area
4 days ago
+32
We are looking for a motivated individual with some Customer Success experience striving to grow within an organization. As the Customer Success Manager at Xactly Corporation, you'll be responsible for developing and fostering strong relationships with a portfolio of customer accounts. The Customer Success Manager will be a trusted advisor to our key stakeholders to allow the full potential of their investment in Xactly's solutions to be realized while looking for new opportunities to grow the customer footprint.

Senior UI/UX Designer

A2ZSync
Greater Denver Area
5 days ago
Job Description We are looking for an experienced UI/UX Designer who can collaborate with our development team, technical partners and project management to generate exceptional design for our industry disrupting application. This person will need to be able to examine the current application and provide an audit of design improvements based on use case specific scenarios.   This position comes with a starting salary range of $75,000 - $90

Director, Client Success

KPA
Greater Boulder Area
5 days ago
The Director, Client Success is a new hands-on role within KPA, to build upon and grow our Client Success operations as new software platforms, products and services are introduced and integrated.   In this role you will be responsible for managing the team responsible for driving customer adoption and delight for KPA’s SaaS based application resulting in both up sell opportunities and renewals. Your team will engage with clients who have implemented KPA’s software platform to solve their business challenges. Your team will provide input and collaborate with Account Managers to create and execute on strategic customer plans.  We are seeking a strategic, innovative thinker with excellent leadership and communication skills who will lead our Client Success team processes and team through rapid growth and change.  KPA appreciates your passion for improving organizational efficiency and customer engagement through metric- driven decision making.  

Partner Success Manager

Pie Insurance
Greater Denver Area
5 days ago
+33
Own and initiate weekly status reports on open quoted business with Partners. Follow up with Partners (daily and weekly) on quotes that have not been completed. Act as the liaison between our Partners, Business Development, Underwriting, and other departments. Resolve day-to-day issues and be able to solve problems for our Partner network. Help with scheduling meetings and onboarding appointments with new partners. Collect, organize, and upkeep paperwork and the correct documentation related to our Partner network. Facilitate in the research and analysis of potential partners. Assist in the constant improvement of business development, partner management, and onboarding processes. Provide accurate reports to VP of Business Development and/or business Development Manager as needed. Update and maintain accurate records in Salesforce and other systems as required. Other duties as assigned.

UX Researcher

JumpCloud
Greater Boulder Area
5 days ago
+16
You’ll provide rich and actionable user insights that our product teams need at every stage of the product development lifecycle. You’ll be the first dedicated UX Researcher, so you’ll have an opportunity to shape how we do research at JumpCloud. You’ll embed with a team of designers, Product Managers, and other cross-functional partners. You’ll work collaboratively these folks (who are also doing research) to enhance our understanding of users and user behavior and to improve our product decision-making.

Team Lead of Customer Success

Trustpilot
Greater Denver Area
6 days ago
+25
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices. Ultimately, this team is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill and positive advocates throughout the Trustpilot client-base and larger community, which can come in the form of client referrals, testimonials, and case studies. The Customer Success Team Lead role is truly the face of the Customer Success team, as well as completely responsible for the retention and growth of our expansive and impressive customer-base. 

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