Mid Level Colorado Startup and Tech Jobs

36

Health Insurance Qualification

Gusto
Greater Denver Area
11 hours ago
+26
Work with carriers to ensure that the administration of health benefits is precise and delightful for our customers, employers and employees. Provide guidance, assistance, and support to customers at key moments in their health benefits setup with Gusto. Be a knowledge partner! Research, document, and educate others on updates related to internal process, external policy, and best practices. Be a thought partner! Work with our product team to help create a product that can deliver the best customer experience at scale. For those who love interacting with customers: Work directly with customers and health insurance carriers to implement employee benefits packages. For those who prefer being behind the scenes: Work cross functionally with internal stakeholders to build the underwriting foundation of Gusto's benefits offering.

Customer Onboarding Leadership

Vendor Operations

Customer Experience Process Improvement Analyst

Customer Engagement Team Lead

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Senior Product Designer

Pana
Greater Denver Area
1 day ago
+15
Deeply understand the complex problems our customers encounter and develop empathy for these customers. Develop design concepts, workflows, prototypes, and mock-ups that solve customer problems. Rapidly iterate design concepts via feedback from product, engineering, and other internal and external stakeholders. Collaborate with product and engineering throughout the entire product lifecycle to ensure Pana is consistently delivering high-quality user experiences.

Service Delivery Manager

Wowza Media Systems
Greater Denver Area
1 day ago
+36
Wowza Media Systems is looking for a Service Delivery Manager for our Professional Services team, who is excited to be on the frontlines working with our customers, sales team and solution engineers to increase our customer’s overall success with Wowza solutions. Initially, you will play a pivotal role in ensuring an optimal experience for our customers by understanding the customer's needs and business model, creating Statements of Work (SOW) to

Customer Success Manager

Digital Assets Data
Greater Denver Area
1 day ago
+15
Digital Assets Data (DAD) is a leader in helping sophisticated institutional investors understand the cryptoasset markets through unique data sets and insightful analysis. A fast-growing SaaS startup with $6m in seed funding, our customers include key thought leaders in the crypto space. We’re looking for a strong Customer Success Manager to manage client relationships, drive adoption of the DAD platform and deliver outcomes leading to renewals

Customer Success Manager

SambaSafety
Greater Denver Area
2 days ago
+31
Recognized as one the Top 100 Tech Companies by Builtin.com and over 4.4-star review on Glassdoor, SambaSafety® is the pioneer of driver risk management software in North America. Trusted by over 2 million subscribed drivers; thousands of businesses look to Sambasafety to provide the most powerful, advanced, intuitive, and impactful risk solution platform on the market. SambaSafety is growing at an incredible rate with high employee engagement.

Customer Success Manager

Xactly Corp
Greater Denver Area
4 days ago
+32
We are looking for a motivated individual with some Customer Success experience striving to grow within an organization. As the Customer Success Manager at Xactly Corporation, you'll be responsible for developing and fostering strong relationships with a portfolio of customer accounts. The Customer Success Manager will be a trusted advisor to our key stakeholders to allow the full potential of their investment in Xactly's solutions to be realized while looking for new opportunities to grow the customer footprint.

Senior UI/UX Designer

A2ZSync
Greater Denver Area
4 days ago
Job Description We are looking for an experienced UI/UX Designer who can collaborate with our development team, technical partners and project management to generate exceptional design for our industry disrupting application. This person will need to be able to examine the current application and provide an audit of design improvements based on use case specific scenarios.   This position comes with a starting salary range of $75,000 - $90

Director, Customer Success

SambaSafety
Greater Denver Area
5 days ago
+31
The Director of Customer Success is responsible for managing a team of customer success representatives dedicated to ensuring customers get the most from our products and services. This includes new customers in the first 60-90 days of adoption and our top customers. The customer success team serve as customer advocates, providing technical support, best practices and domain expertise to our most valuable customers.

Team Lead of Customer Success

Trustpilot
Greater Denver Area
5 days ago
+25
This individual will be tasked with supporting growth and ensuring that every Trustpilot customer has knowledgeable, responsive and a personable main point of contact at our organization during their entire lifecycle. This role will include such tasks as feedback solicitation optimization, on-site integrations, social media integrations, and other customer feedback best practices. Ultimately, this team is responsible for renewing and expanding our current customer relationships, as well as fostering goodwill and positive advocates throughout the Trustpilot client-base and larger community, which can come in the form of client referrals, testimonials, and case studies. The Customer Success Team Lead role is truly the face of the Customer Success team, as well as completely responsible for the retention and growth of our expansive and impressive customer-base. 

Client Engagement Manager

FareHarbor
Greater Denver Area
5 days ago
+13
The Client Engagement Manager is responsible for coordinating communications and engagement with our client base of 10,000 tours and activity operators. They are responsible for developing and maintaining all ongoing digital and in-person initiatives to promote the value FareHarbor offers. The Client Engagement Manager will work to educate our clients in a structured approach through methods such as email, blogging, webinars, and meetups.  This

Operations Associate

Personal Capital
Greater Denver Area
6 days ago
+17
About us: Good things happen when technology and financial service veterans come together. The founders of Personal Capital have one goal in mind: transforming financial lives through technology and people. That’s why we’re blending cutting edge technology with conflict-free financial advice. We believe this is the best way to empower individuals and their money. Our free online tools combine all of your accounts in one place. A powerful

Customer Success Engineer

Carbon Black, Inc.
Greater Boulder Area
6 days ago
+49
Proactively identify customers who are not following best practice and are at risk technically. Partner with Customer Success Managers (CSM) using established prioritization process to conduct annual Technical Assessments with customers. Review various aspects of product configuration and implementation to identify areas of improvement. Prepare reports to provide to customer with configuration recommendations. Work collaboratively with Support, Engineering, and Professional Services teams to ensure technical health of customers. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans. 5-10% travel.

Manager, UX Design

UX Designer

PlayerLync
Greater Denver Area
6 days ago
+16
This position will play a key role in the design and development of PlayerLync’s software products. The individual will be responsible for working closely with product management resources and the Director of product design to create software design artifacts for development, as well as partnering with development resources to refine design approaches and ensure successful delivery through the development lifecycle.

Customer Success Manager

PlayerLync
Greater Denver Area
6 days ago
+16
As a Customer Success Manager, your mission is twofold: (1) make sure our customers are ecstatic about their experience with the PlayerLync platform, and (2) manage renewals and upsells. You’ll work with the Customer Success team leader to manage a portfolio of enterprise clients. You’ll also build customer success processes and materials to propel efficiency, scalability, and customer delight. And you’ll collaborate with internal teams to represent customers’ needs and get things done – including Sales, Support, Product, and Marketing.

Customer Success Manager

Iterable
Greater Denver Area
6 days ago
+17
As a member of Iterable’s Customer Success team, you will be responsible for customer relationships and will be tasked with making sure they are happy and getting as much value as possible from the product. You will build relationships with stakeholders across the company with the goal of expanding the use of Iterable as appropriate. The role is ideal for an individual very strong communication skills and experience navigating large organizations to identify key stakeholders. This is a key position for the company. We have had very few customer losses and we intend to keep it that way. Keeping customers happy and productive is core to our mission.

Renewals Manager

RingCentral
Greater Denver Area
1 week ago
+18
You will own, drive, and lead the renewals process in collaboration with the account team to preserve and improve customer contracts and relationships. You will actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments. You will maintain and report an accurate rolling 180-day forecast of renewals. You will negotiate and execute renewal contracts (in partnership with legal) that align to customer goals. You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth. You will communicate risk clearly and take the lead in developing resolution strategies, escalating wherever appropriate. You will serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.

Professional Services (PS) Client Partner - Enterprise

Contact Center Client Partner

Customer Experience Manager

Ombud
Greater Denver Area
1 week ago
+13
Ombud is looking for a full-time Customer Experience Manager to join our team to support the onboarding of new customers. You will be responsible for onboarding new customers, creating and maintaining executive sponsor relationships, as well as looking for ways to increase our product usage within the organizations you support. You should be a true customer advocate, able to quickly establish credibility and build strong relationships What You

Senior Customer Success Manager

SendGrid
Greater Denver Area
1 week ago
Because you belong at Twilio The Who, What, Where and Why At Twilio SendGrid we’re focused on developing and expanding our world-class, cloud-based customer engagement platform. Twilio SendGrid is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio SendGrid is a fast moving, lean company where every team member has a huge stake in the company’s success. Who? This role’s

Customer Success Manager

SendGrid
Greater Denver Area
1 week ago
Because you belong at Twilio The Who, What, Where and Why At Twilio SendGrid we’re focused on developing and expanding our world-class, cloud-based customer engagement platform. Twilio SendGrid is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio SendGrid is a fast moving, lean company where every team member has a huge stake in the company’s success. Who? At Twilio

Customer Success Executive II

Four Winds Interactive
Greater Denver Area
1 week ago
+22
A Customer Success Executive II is responsible for developing customer relationships that promote retention and loyalty. Your job is to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. You love earning a customer’s confidence and enjoy serving as a trusted business advisor for their business. You are motivated by the challenge of identifying new business opportunities within your portfolio, and are driven to exceed company, team, and individual revenue goals. Passionately support FWI’s commitment to create an outstanding experience for FWI’s most valued customer

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