Mid Level Colorado Startup and Tech Jobs

2

UX Researcher

JumpCloud
Greater Boulder Area
5 days ago
+16
You’ll provide rich and actionable user insights that our product teams need at every stage of the product development lifecycle. You’ll be the first dedicated UX Researcher, so you’ll have an opportunity to shape how we do research at JumpCloud. You’ll embed with a team of designers, Product Managers, and other cross-functional partners. You’ll work collaboratively these folks (who are also doing research) to enhance our understanding of users and user behavior and to improve our product decision-making.

Customer Success Engineer

Carbon Black, Inc.
Greater Boulder Area
1 week ago
+49
Proactively identify customers who are not following best practice and are at risk technically. Partner with Customer Success Managers (CSM) using established prioritization process to conduct annual Technical Assessments with customers. Review various aspects of product configuration and implementation to identify areas of improvement. Prepare reports to provide to customer with configuration recommendations. Work collaboratively with Support, Engineering, and Professional Services teams to ensure technical health of customers. Collaborate with stakeholders on Customer Success and Sales team to strategize on customer account plans. 5-10% travel.

Manager, UX Design

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