Provider (Customer) Success, Fertility
Greater Denver Area
2 weeks ago
Provider Success is responsible for ensuring that Alto delivers a best-in-class experience for our fertility clinics, including both high quality and efficiency. As our fertility specialist, you will build deep relationships with our fertility clinics, focusing on the IVF coordinators and nurses, as well as physicians and administrative team members. You will be responsible for identifying pain points and opportunities for these customers and then working with internal Alto stakeholders to deliver the required solutions and support. This could include requesting an operational change in how our team services a particular clinic, developing new training content or creating a new program. You will work closely with our sales team to support the overall growth and relationship of this relationship.