Greater Denver Area
2 days ago
We're looking for an Enablement Manager in the Ibotta Care department who can lead the planning, design, and implementation of Care Enablement programs. This individual will manage a dedicated team of supervisors and specialists in training and developing skilled agents, auditing and scoring agent reply quality, and providing agents with a seamless set of tools and resources. As the leader of the of the Ibotta Care Enablement Team, you will work alongside the IC Director and other IC managers to guide department strategy, run point on new product readiness initiatives, and move the team forward with continuous improvement projects. We're looking for a self-motivated individual, passionate about training, quality and problem-solving, who can motivate their team to ensure the empowerment of our Care agents.