Not specified Colorado Startup and Tech Jobs

18

Technical Support Agent, Applications

Recurly
Greater Boulder Area
1 day ago
+32
Recurly is looking for an experienced Technical Support Agent to join our Applications team! At Recurly, we are all about our customers! We are passionate about providing fast, efficient, and friendly service. The Application team is an integral part of our business, and we want to grow our organization with dedicated individuals. As part of an advanced and collaborative technical support team the Agent will manage incoming tickets, phone calls, and chats. This contributor role will support the business by answering customer questions relating to our application and any aspects relating to troubleshooting issues, perform server Splunk and Postman queries and make solution recommendations. This role will provide support as necessary to both the customer and to Internal Recurly teams. The ideal candidate will have the ability to work evenings and weekends. We are looking to hire remotely in the following states: Arizona, California, Colorado, Illinois, Indiana, Louisiana, and North Carolina.

Customer Experience Agent

SumUp
Greater Boulder Area
1 day ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Client Executive - Denver, CO

World Wide Technology
Greater Denver Area
2 days ago
+30
Strong relationships with Fortune 500 companies, skills in developing new relationships with customers and the ability to understand client business issues and needs. Track record of meeting and exceeding sales quotas. Experience and track record of closing deals that drive significant value to both the individual and company. Proven track record of hunting, creating new opportunities and establishing new customer relationships. Professional presentation and communication skills appropriate for C-level. Individuals should have a minimum of 5 years of sales experience in the information technology market selling solutions and a successful sales track record managing accounts in a growing business environment. Candidate must be an aggressive self-starter with ability to build executive relationships and close deals. Critical skills necessary as account planning with an extended team, calling at all levels with customer's organization, and managing partner relationships.

Office Manager

Matillion
Greater Denver Area
2 days ago
+25
Welcoming and assisting visitors to the Matillion office. Manages and coordinates through the Matillion team to maintain tidiness and professionalism of the office environment. Promptly receives, assesses and directs calls to the office. Point of contact for all suppliers including cleaning contractors and building management. Supports on new office requirements from a follow up and administrative perspective. Gifting for team when required. Liaise with UK Office Manager to ensure culture and policies are consistent between sites.

Oracle EBS Techno-Functional Analyst- Financials

Arrow Electronics, Inc.
Greater Denver Area
6 days ago
+35
Design, develop and manage the implementation of technology solutions that meet the needs of internal and external customers. Manage implementation and support of Oracle Financial modules to improve business processes. Integrate and support additional Oracle EBS modules or functionality as needed. Implement and support non-Oracle solutions (both on-premise and cloud) and their integration with Oracle EBS. Independently manage IT related projects. Analyze solution design and create Functional/technical specifications based on business/functional requirements. Development activities including analysis, design, coding, data migration and testing for production and development environments. Customize and develop Interfaces, Reports and Extensions as needed to support business requirements. Design and Development of applications built with the Oracle Fusion Middleware, J2EE and web applications.

Customer Experience Agent (Bilingual/Spanish)

SumUp
Greater Boulder Area
6 days ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Retention Manager

Worldpay from FIS
Greater Denver Area
1 week ago
+37
Manage inside/contract renewal sales representatives who are responsible for closing service sales transactions over the phone. Administers/designs the inside/contract renewal representatives' sales incentive plan. Trains, mentors, coaches and supervises inside/contract renewal staff. Has thorough knowledge of the organization's products/services. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/contract renewal sales representatives to develop channel partnerships. Responsible for market development, setting targets and ensuring that revenue is generated. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Recommends changes to policies and establishes procedures that affect immediate organization.

Contractor - Problem Manager

GHX
Greater Boulder Area
1 week ago
+32
The Contract - Problem Manager will be responsible for the management of both reactive root-cause analysis and proactive trend analysis within IT.  Management of the Major Incident Management (MIM) process and ensure adherence of the process and escalation requirements within the various support and delivery areas.

Desktop Support Manager

Skupos
Greater Denver Area
1 week ago
+22
Serve as the lead and escalation point for desktop systems software and hardware, network infrastructure. Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems. Maintains passwords, data integrity, and system security for the desktop environment. Manages hardware inventory and documents desktops application packages. Creates and implements software distribution methods and standards. Internal office support: video conferencing, ISP, clean cabling. Support software development efforts. Maintain point-of-sale laboratory. In conjunction with HR, manage the new hire on-boarding process.

Ibotta Care Operations Manager

Ibotta
Greater Denver Area
1 week ago
+12
 Ibotta is one of the top mobile shopping applications on the App Store and Google Play. Our apps are used by millions of customers every month and we're looking for an Operations Manager to co-lead and manage our Ibotta Care Operations team alongside the Ibotta Care management team. As part of the Ibotta Care Team, you will indirectly lead a large team of agents, directly lead and coach supervisors and specialists providing saver contact operations for our shoppers all across multiple channels. We're looking for a self-motivated and operations-passionate individual who can provide insight and decisive leadership to the team, and ensure the highest quality of care for our shoppers. 

Salesforce Administrator

EverCommerce
Greater Denver Area
1 week ago
+27
EverCommerce—a company comprised of more than 35 technology subsidiaries—is looking for a Salesforce Administrator to join our Growth Engagement (GE) team. You will play a key role in consulting with subsidiaries on operational initiatives and helping them run as efficiently as possible. Us: EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market

TechOps Systems Engineer

Zen Planner
Greater Denver Area
1 week ago
+29
Zen Planner’s TechOps Systems Engineer is a role for the adventurous engineer that loves and understands the core technologies that make the internet tick. You’ll be instrumental on the TechOps team in helping to maintain compliance, enforcing security, working with vendors, and troubleshooting core technology issues across multiple environments and operating systems. Your primary responsibility will be to ensure a secure, responsive, and operational infrastructure for both our in-house focused applications and our customer-facing applications.

Senior Product Designer

Recurly
Greater Boulder Area
3 weeks ago
+32
As a Product Designer at Recurly, you’ll be part of a small but impactful team as you help us evolve the next generation of the product. In your role,, you’ll empathize with our customers’ needs, create scalable design systems, and deliver beautiful and intuitive interfaces. You’ll be called upon to work through design challenges large and small, from the micro interactions of customer onboarding to complex and thorny design problems (like making it easy for our customers in Chicago to apply the correct “amusement tax”). But you won’t do it alone. You’ll work as a partner with product managers, engineers, and other designers putting Design Thinking to work to bring it all to life. And of course, you’ll have our lovely style guide as a foundation for all the great work you deliver.

Customer Success Manager

TrackVia
Greater Denver Area
3 weeks ago
+13
As a Customer Success Manager, you will work closely with our top customers to retain and expand their business with TrackVia. Your objectives will be to provide insight to their current account usage, application performance, and educate them on what features/functionality TrackVia can provide to their business processes. You will form strong business relationships with our top accounts and ensure they are receiving top-notch customer service.

Customer Experience Specialist, Accounting Student…

Xero
Greater Denver Area
3 weeks ago
+21
Timely, accurate and helpful responses to customer support tickets as per the agreed targets. Efficient escalation of priority issues to assist in the prompt resolution of these. Feedback of required improvements to the Xero accounting application and its associated service delivery platform to the Customer Experience Improvement Manager.

Customer Support Representative

IntelePeer
Greater Denver Area
1 month ago
+26
The Customer Support Representative function is the primary resource for customer support in various critical roles. This role encompasses Billing Support, Sales Support and Operations as the key customer contact and touch point. In this position, the selected candidate will manage the billing support queue, assist in contracts and amendments in addition to providing operational support. In this customer facing roll, the selected candidate will work closely with both internal and external customers, while providing world class customer service.

Sr Technical Director

NetApp
Greater Boulder Area
1 month ago
+33
NetApp is seeking a Sr TD/Networking to join the SolidFire team. This role would report directly to the VP of Engineering, the NetApp HCI, and the Solidfire AFA product line. The SolidFire team has delivered, and continues to develop, an Enterprise-Scale Hyperconverged Infrastructure (HCI) product based on SolidFire’s proven all-flash storage technology. As a Senior Technical Director of Software Engineering you hold the most senior position in the R & D function as an individual contributor. You provide strong leadership and a strategic consultative role to the organization as related to driving product development and strategy. As part of the Research and Development function, the overall focus of the group is on competitive market and customer requirements, technology advances, product quality, product cost and time-to-market. The Software Development function is responsible for enhancements to existing products as well as new product development.Essential Functions:- A major part of your responsibility will be to work on issues that impact development success or address future concepts, products or technologies. - Provide future technical vision to the function as well as the organization as a whole. - Successfully negotiate strategic and other issues which effect the business internally and externally- Must be a seasoned communicator and presenter.- Maintain affiliations and relationships with academic and industry technical experts globally, and serve as external spokesperson for the company. - Provide leadership and guidance to senior engineers.

Client Support Representative (Bilingual/Spanish)

FluentStream
Greater Denver Area
1 month ago
+38
We are looking to add a dynamic bilingual support agents that are flexible, adaptable, and are quick learners, who can deliver white glove customer service experience to every interaction. Ideal applicants should have fantastic communication skills over the phone, email and in person. He or she should be organized, have an interest in technology, and motivation to work in the startup world. We are a very fast growing company and are looking for employees who are eager to get their foot in the startup world and push their own skills and knowledge.

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