Colorado Tech Jobs and Startup Jobs

24

Customer Support Supervisor

Snapdocs, Inc.
Greater Denver Area
2 days ago
+34
Our ideal candidate has 5 years of experience in an administrative role where you’ve had to advise clients and handle support queries with at least some team lead or direct management experience. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Customer Support Specialist (Pipeline)

Billtrust
Greater Denver Area
2 days ago
+41
The Technical Customer Support Specialist is at the core of service delivery for the Billtrust Support organization. Successful candidates exhibit exceptional direct customer service experience, preferably with a Software as a Service (SaaS) background or from a technical industry. You will be accountable for interacting daily with customers across a variety of communication means (phone, email, web, chat), while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You will be responsible for monitoring their caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, this role will often work with customers to review/gather business requirements in advance of directing various configuration changes.

Senior UX Designer (Contract)

Pie Insurance
Greater Denver Area
3 days ago
+37
At Pie we are pioneering a new approach to insurance. As a rapidly growing insurtech startup, we are disrupting an industry that is ripe for change. We focus on small business, and each Pie-oneer has the opportunity to help small business owners achieve their dreams through accessible and affordable workers compensation coverage. Pie has an inclusive, values-driven culture, where hard working self-motivated team members have limitless growth

Director, Asset Management

Wunder Capital
Greater Boulder Area
3 days ago
+58
We have an amazing opportunity for an energetic, analytical, detail-oriented, and experienced operations professional to join our fast-growing startup. Like the rest of us, this person will wear many hats; you will work closely with our founders, partners, customers, and investors. Internally, you will work with Wunder’s Operations team to ensure that our rapidly growing portfolio of solar assets is built of the highest caliber. This will require implementing processes and procedures that validate data quality, mitigate potential transaction errors, and manage logistical complexity as we scale our platform. Daily activities will include leading our capital disbursement process, managing our portfolio of solar assets, completing project diligence, and working cross functionally with members of our Financing and Underwriting teams. Externally, you’ll be engaging with partners regularly to solve problems, answer questions, refine processes, and ensure their experience with Wunder is top-notch. 

Technical Support Engineer

RADAR
Greater Denver Area
3 days ago
+45
What we do We build products for our next financial system. As the first company in Colorado history to receive a state grant for blockchain technology, we are building the pipes now, the roads in the years to come, and the scaffolding for the next few decades. Our first product, RELAY, is a wallet-to-wallet decentralized trading platform. Since launch in late 2017, we’ve helped users from over 175 countries around the world trade more than $300m

User Operations Associate

Snapdocs, Inc.
Greater Denver Area
3 days ago
+34
Our ideal candidate has 1-3 years of experience in an administrative role where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Customer Support Associate

Snapdocs, Inc.
Greater Denver Area
3 days ago
+34
Our ideal candidate has 1-3 years of experience in onboarding new clients, managing accounts, or supporting change management initiatives where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. People like listening to you (and you like listening to them!) You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Product Designer - Automation & Tools

Snapdocs, Inc.
Greater Denver Area
3 days ago
+34
As an early product designer, you will be a leader on our design team. Given the current growth of our company and the broad swath of customers we are on boarding, we need to scale our internal efficiency by 10x. You will identify and solve problems around supporting massive scale in our customer growth and product usage while making use of customer feedback and product insights along the way. You will develop working relationships with colleagues across the business, and actively look to mentor others and contribute to the wider design community. You will design software that reimagines real estate transactions with beautiful, modern experiences that put people first. 

Customer Support Associate - Weekend Coverage

Snapdocs, Inc.
Greater Denver Area
3 days ago
+34
Our ideal candidate has 1-3 years of experience in an administrative role where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Director, Operations

Wunder Capital
Greater Boulder Area
4 days ago
+58
We have an amazing opportunity for an energetic, analytical, detail-oriented, and experienced operations professional to join our fast-growing startup. Like the rest of us, this person will wear many hats; you will work closely with our founders, partners, customers, and investors. Internally, you will work with Wunder’s Operations team to ensure that our rapidly growing portfolio of solar assets is built of the highest caliber. This will require implementing processes and procedures that validate data quality, mitigate potential transaction errors, and manage logistical complexity as we scale our platform. Daily activities will include managing our capital disbursement process, completing project diligence, and working cross functionally with members of our Financing and Underwriting teams. Externally, you’ll be engaging with partners regularly to solve problems, answer questions, refine processes, and ensure their experience with Wunder is top-notch. 

Creative Designer

FIS
Greater Denver Area
5 days ago
+42
To translate business, strategic and operational plans into clear, compelling presentation slides for internal and external stakeholders. To take information and data to visually create slides and collateral that can tell a story. To decode a range of product KPIs and visualize the data within standardized reporting templates and dashboards. To drive and document data visualization best practices across the organization. To support the commercial and go to market teams in delivering best-in-class brochureware and marketing collateral across both digital and printed media. To help bring new proposition concepts to life in the form of high-level screen designs, user flows and simplistic prototypes. To document and visualize core business processes and customer journey maps in a clear and engaging fashion. To support the product and marketing functions with the creation of digital media and ad-hoc design requests. To create and own a suite of visual design assets and components in harmony with the FIS brand. To ensure all design solutions align with FIS's existing visual language and UX principles. To support the Global UX team with ad hoc requests and design assistance where required.

Head of Design (UX/UI) - Innovation

Senior Experience Designer - Innovation

Ideation and Design Thinking Lead

General Manager, Head of Hospitality Partnerships

Merchant Liason - Proactive

Leader - Relationship Management

Cloud Operations Software Analyst

Load 4 more jobs8 jobs at FIS

ECM Administrator

Pinnacol Assurance
Greater Denver Area
1 week ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Junior ECM Administrator

Pinnacol Assurance
Greater Denver Area
1 week ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Technical Support Engineer, Payments Team

Recurly
Greater Boulder Area
1 week ago
+32
Exceed customer satisfaction, efficiency metrics, and issue resolution targets. Reproducing and reporting bugs to our development team. Customer integration troubleshooting and assistance. Confirmation of bugs, communication to the development team. Working with the development team to resolve complex merchant issues Documentation of new and existing features. Continuously search for areas of improvement and communicate trends in customer calls to leadership as appropriate. A desire to continuously learn and ramp-up on new Recurly applications. Troubleshoot and resolve customer service inquiries via email, and telephone inquiries while building and maintaining positive relationships with customers.

Application Support Team Agent

Recurly
Greater Boulder Area
1 week ago
+32
At Recurly, we are all about our customers! We are passionate about providing fast, efficient, and friendly service. The Technical Support team is an integral part of our business, and we want to grow our organization with dedicated individuals. As part of an advanced and collaborative technical support team, the Agent will manage incoming tickets, phone calls, and chats. This contributor role will support the business by answering customer questions relating to our application and any aspects relating to troubleshooting issues, perform server Splunk and Postman queries and make solution recommendations. This role will provide support as necessary to both the customer and to Internal Recurly teams.

Tier 2 Support Engineer

IHS Markit Digital
Greater Denver Area
1 week ago
+34
We design, develop, and host data-rich, full-featured, high-traffic web and mobile applications for financial institutions, brokerages, and media clients. The Markit Digital Production Support Team is responsible for providing leadership and direction to ad-hoc technical resources to ensure the successful investigation and resolution of all production or client impactful incidents. 

Senior UX/Information Designer-2

IHS Markit Digital
Greater Boulder Area
2 weeks ago
+34
The design team at Markit Digital is one of the largest in the financial industry. Our work, and how we work affects the way our clients do business, how their users make important decisions and what finance means to the world. As individuals, we come from many backgrounds and perspectives. While some of us have finance experience, our larger belief is that new ideas come from learning, research, analytical thinking, questioning and translating what we know to new contexts. In our data-driven world, making the complex simple is a prime challenge. This is the core of what we do. 

UX/Information Designer-1

IHS Markit Digital
Greater Boulder Area
2 weeks ago
+34
One or more years design experience; focusing on interface and data display for web, mobile and desktop applications. Mastery of your tools—Adobe Creative Cloud and interactive prototyping tools. Familiarity with HTML, CSS and Java Script would also be helpful. An analytical and visual mind, with a hunger for learning and a desire to solve complex human problems with technology. Strong process—concept and refine designs through sketches, diagrams, wireframes, visual designs and interactive pieces. A desire to challenge yourself both personally and professionally; as well as staying current with technology and interaction design trends. Knowledge of UI animation, Storyboarding, Motion graphics, 3D a plus.

Product Designer

Ria Digital
Greater Denver Area
3 weeks ago
+14
We’re big players in the traditional, brick-and-mortar remittances business, but times have changed and our digital products needs to get up to speed. Here’s your chance to join us in a global team that serves millions of customers. We’ve changed the way we work and we’re bringing the best of bread tech stack to accomplish this mission. Our team is looking for the best Product designers, engineers and product people to be part of our team our

Customer Success Manager

Uplight
Greater Denver Area
3 weeks ago
+46
As a Customer Success Manager, you will be the focal point for Uplight engagement with customers, providing oversight for the implementation and utilization of market-leading customer engagement, the marketplace, energy savings, and other select products.  You will take ownership of aligning our products with our customers’ business objectives, with a focus on driving successful adoption and greater business value for our customers.  You will be responsible for building strong relationships with customer stakeholders by establishing yourself as a trusted advisor as well as acting as a primary advocate for our customers internally. An important aspect of the Customer Success Manager role will entail working collaboratively in a cross-functional environment with members of various Uplight teams, including Engineering, Product, Operations, Regulatory, Sales, Marketing and other teams, to deliver measurable value for our customers.

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