Colorado Tech Jobs and Startup Jobs

22

Sr. Customer Success Manager | Healthcare

Adobe
Greater Denver Area
1 day ago
+20
We are hiring for a Sr. Customer Success Manager to join our Experience Cloud team and support Strategic Healthcare Accounts. You will act as a trusted advisor to our customers and build positive relationships, drive adoption of our products/solutions, and ultimately ensure they realize value from their investment.

Digital Designer

Metric Theory
Greater Denver Area
1 day ago
+46
Create ads to run on Social platforms (Facebook, Instagram, LinkedIn, etc.) for our clients. Create banner ads to run on the Google Display Network and other ad networks. Develop landing pages and similar assets. Work with Marketing to further build Metric Theory's brand. Work with clients to understand their brands, creative styles, and creative needs. Work with MT's own internal marketing team to help build infographics & creative for the MT website, eBooks & ads.

Tier 3 Support Manager, NA

Adobe
Greater Denver Area
1 week ago
+20
As a Manager for Tier 3 Support your goal is to lead a tenured team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and account management, and run several highly visible technical escalations. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Customer Education Manager

Iterable
Greater Denver Area
1 week ago
+44
Business Model: investment, revenue & margin for a Customer Education Program (CEP). Organizational Design: roles, contractors, service agencies, crowdsourced content. Cross-functional partnerships: partner with other departments to integrate CEP across the entire customer lifecycle, and in multiple channels (Academy, Marketing content, webinars, conferences, in-app, Social, etc.). Metrics: health of the CEP, leverage industry benchmarks, operationalize the right metrics in our systems to drive actionable insight, focus on analytics to gauge the value of CEP. Subscription Model Definition: offerings, full-access vs premium content, public content, custom training, live, virtual, in-person, offerings for partners, train the trainer. Pricing: base prices, virtual & onsite training, e-learning, considerations for subscription plans, training credit programs, commercial models for custom-developed training. Content Development Trends and Strategy: best practices in content development, mobile, 3rd party distribution (e.g., LinkedIn Learning, Udemy, etc.). Certification Program: customers, partners, employees; leverage certification data to analyze adoption, forecast retention, identify expansion opportunities, and target potential reference accounts. Tech Stack: LMS that will scale for our growth, the architecture of how it integrates with our other business systems, with our product, and with 3rd party systems (Social, partner systems, etc.).

Customer Success Support Representative

Signpost
Greater Denver Area
1 week ago
+40
We’re looking for a smart and motivated Customer Success Support Representative who is passionate about helping local businesses reach their marketing goals. You’ll be the first point of contact for our clients and responsible for helping them properly utilize our software to ensure maximum return on investment. The support team manages all inbound client inquiries and is held to best in class customer service standards

Manager, Customer Success

Iterable
Greater Denver Area
1 week ago
+44
As a leader of Iterable’s Customer Success team, you will be responsible for managing a team of Customer Success Managers making sure their customers are both happy and increasing their ROI from using the Iterable product. You will build meaningful relationships with both internal stakeholders and the customer’s executive decision makers. The role is ideal for an individual with very strong leadership and relationship building skills with the ability to navigate large organizations to identify key areas for retention and growth. Keeping customers happy and productive is core to our mission.

Enterprise Customer Success Manager

Iterable
Greater Denver Area
2 weeks ago
+44
As a member of Iterable’s Customer Success team, you will be responsible for the relationship with high-value ($120k+ ARR) customers. You will be tasked with making sure they are happy and getting as much value as possible from the product. You will build relationships with stakeholders across the company with the goal of expanding the use of Iterable as appropriate. The role is ideal for an individual with very strong communication skills and experience navigating large organizations to identify key stakeholders. This is a key position for the company. We have had very few customer losses and we intend to keep it that way. Keeping customers happy and productive is core to our mission.

Sr. Manager, Customer Success, Americas

Adobe
Greater Denver Area
2 weeks ago
+20
We are hiring for a Sr. Manager, of Customer Succes to join our team. You will act as a trusted partner to our customers and build positive relationships, help your customers understand how our products and solutions work to help drive usage, and ultimately ensure they realize value from their investment.

Premier Support Manager, NA

Adobe
Greater Denver Area
2 weeks ago
+20
Premier Support is Adobe’s Digital Experience elite service offering contributing to the success of our largest customers by wrapping Support Delivery and Technical Account Management around the customer. As a Manager for Premier Support your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and account management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery.

Marketo Technical Support Engineer

Adobe
Greater Denver Area
2 weeks ago
+20
As a member of Marketo Support, your goal is to provide fast and friendly outstanding support through creative, flexible solutions and empower Revenue Performance Management success. You will act as a Technical Support Engineer for a portfolio of customers, becoming their trusted technical advisor and ensuring that they get the most out of their investment in the Premier Support service as well as the Marketo Subscription. You will handle the delivery of expert technical support for your assigned customers and the resolution of their issues. You will also analyze your customer’s business requirements and map them to the Marketo platform, providing authoritative knowledge and technical standard methodologies on how to configure, maintain and ensure their implementation drives their success with the Marketo Application

Customer Success Enablement Manager

Iterable
Greater Denver Area
2 weeks ago
+44
As the Customer Success Enablement Manager, you will design, implement, and manage Customer Success enablement programs starting from when an employee first joins and throughout their career at Iterable. You will focus on function-specific training and enablement, starting with developing the Customer Success onboarding program. You will do this through the creation and delivery of effective and relevant content. You will also support function-specific training and enablement resources and have the flexibility to constantly innovate through discovery or creation of new tools. You will be reporting to the Director of GTM Enablement. 

Lead Product Designer

Inboxlab
Greater Denver Area
3 weeks ago
+32
We are looking for a Lead Product Designer to join our Brand team and help shape the user experience across Inboxlab’s digital products. This position will report to the Director of Design. Do you have a passion for problem-solving and user-centered design? Are you looking to expand the perspectives of millions of learners every day? This is a great opportunity for someone who wants to be at the center of new products that involve rapid evolution and improving consumer behavior. Inboxlab’s brands offer the chance to foster daily habits with quality content, from trivia to articles, in new ways for millions of people every day.

Premier Technical Support Engineer

Adobe
Greater Denver Area
3 weeks ago
+20
As a member of Marketo Support, your goal is to provide fast and friendly outstanding support through creative, flexible solutions and empower Revenue Performance Management success. You will act as a Technical Support Engineer for a portfolio of customers, becoming their trusted technical advisor and ensuring that they get the most out of their investment in the Premier Support service as well as the Marketo Subscription. You will handle the delivery of expert technical support for your assigned customers and the resolution of their issues. You will also analyze your customer’s business requirements and map them to the Marketo platform, providing authoritative knowledge and technical standard methodologies on how to configure, maintain and ensure their implementation drives their success with the Marketo Application

Premier Technical Support Engineer

Adobe
Greater Denver Area
3 weeks ago
+20
As a member of Marketo Support, your goal is to provide fast and friendly outstanding support through creative, flexible solutions and empower Revenue Performance Management success. You will act as a Technical Support Engineer for a portfolio of customers, becoming their trusted technical advisor and ensuring that they get the most out of their investment in the Premier Support service as well as the Marketo Subscription. You will handle the delivery of expert technical support for your assigned customers and the resolution of their issues. You will also analyze your customer’s business requirements and map them to the Marketo platform, providing authoritative knowledge and technical standard methodologies on how to configure, maintain and ensure their implementation drives their success with the Marketo Application

Mid-Market Customer Success Manager

Adobe
Greater Denver Area
3 weeks ago
+20
Marketo (an Adobe company) is looking for a Mid-Market Customer Success Manager. Leave your footprint in the Marketing Automation space that is growing by leaps and bounds by joining a best-in-class Account Management team. We are looking for a fresh and creative account manager who is self-motivated, highly driven and experienced in Account Management and Customer Success.

Client Success Manager

Strategus
Greater Denver Area
3 weeks ago
The Client Success Manager (CSM) role ensures our digital advertising clients are successful and satisfied in their experience with Strategus. You will be working with our internal sales and ops teams as well as our clients to implement digital advertising campaigns for new and existing clients. This includes being the point of contact for all clients on campaign execution details, working with sales to ensure a positive experience, and ensuring campaign execution success by working with internal ops teams and third-party vendors. You will be responsible for managing numerous accounts, projects, and relationships and will need to have high attention to detail to successfully engage in this role.

Graphic Designer

AdCellerant
Greater Denver Area
3 weeks ago
+32
We are looking to hire a critical-thinking, Graphic Designer with a self-starter attitude and an entrepreneurial spirit. You lean to digital but are not afraid to design for print and everything in-between. You have a “figure-it-out” attitude and are excited to work on projects that will expand your skillset. 

Design Lead

Think Company
Greater Denver Area
4 weeks ago
You should have experience leading major design and user research initiatives, being the client’s primary point of contact, and partnering with multi-disciplinary internal teams. If you love solving problems through an intensely collaborative design process with both clients and colleagues — and can communicate those ideas clearly — you may be our ideal candidate.

Graphic Designer - Freelancer

Location3
Greater Denver Area
2 months ago
+36
We are looking for a detailed graphic designer who can take creative assets and brand guidelines from our clients and produce high quality creative to be used digitally in online marketing efforts. We are looking for someone to help us bring static images to life through video, as well as enhance and edit static images.  

Order Operations Specialist

Printfection
Greater Denver Area
4 months ago
+26
Manage order operations, inventory and fulfillment from sending orders to printers to purchasing inventory and ensuring deadlines are met through successful delivery. Stay up to date on latest printing, fulfillment and shipping best practices and trends. Be the internal expert relating to all supply chain aspects. Support customers and recipients by answering order-related questions. Whatever else needs doing - we're a startup and wear multiple hats!

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