Colorado Tech Jobs and Startup Jobs

26

Payment and Customer Service Representative

OnDeck
Greater Denver Area
2 days ago
+39
Reporting to the Manager of Customer Service, your best work will result in successfully juggling the needs of both the Customer Service and Payment Processing team on a daily basis.As a Payment and Customer Service Representative at OnDeck on the Customer Service team, you will:

Software Support Specialist

Billtrust
Greater Boulder Area
3 days ago
+42
You will be interacting daily with customers across a variety of communication means (phone, email, web, chat) while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will be able to research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You are responsible for monitoring your caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, you will often work with customers to review/gather business requirements in advance of directing various configuration changes.

Customer Support Associate - Weekend Coverage

Snapdocs, Inc.
Greater Denver Area
1 week ago
+34
As a member of our Denver Product Augmentation team, you will be responsible for uploading and processing loan documents. You will answer questions from Lenders, Settlement Agents, and Consumers. In addition you will have a large impact on the growth of the team and product, gathering feedback from customers and sharing that super valuable data with the broader Snapdocs team.

Customer Support Specialist (Pipeline)

Billtrust
Greater Denver Area
1 week ago
+42
The Technical Customer Support Specialist is at the core of service delivery for the Billtrust Support organization. Successful candidates exhibit exceptional direct customer service experience, preferably with a Software as a Service (SaaS) background or from a technical industry. You will be accountable for interacting daily with customers across a variety of communication means (phone, email, web, chat), while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You will be responsible for monitoring their caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, this role will often work with customers to review/gather business requirements in advance of directing various configuration changes.

Head of Design (UX/UI) - Innovation

FIS
Greater Denver Area
1 week ago
+42
This role is critical to the success of the innovation & incubation team.  We are starting from scratch, building and investing heavily in creating, defining, and delivering the products and business models that will define the future FIS and fintech landscape. You will build and develop a team of high-performance UX, UI, and visual designers that will rapidly produce visual and interactive prototypes. Working with other innovation & incubation leadership, you will create the interaction and engagement model for your team as concepts move through the innovation discovery process. You will leverage your tech expertise and design talent to produce high-fidelity prototypes for usability testing and market research.

Strategic Director

FIS
Greater Denver Area
1 week ago
+42
Identifies and develops key account alliances and relationship programs designed to produce sales opportunities. Recruits, develops and manages strategic partner alliances/partnerships and opportunity pipelines. Ensures the retention, growth and customer satisfaction of accounts. Evangelizes company products in conjunction with recruiting key alliances/partnerships. Evaluates program trends and provides analysis and recommendations to management. Works toward mutual goals, strategies and objectives to build awareness and support of overall strategic benefits of the alliance to senior leaders. Provides for financial analyses, long-range forecasting and analysis studies associated with potential alliances/partnerships. Monitors programs to assess the sales impact of offered solution(s) in the marketplace and the overall success of the alliance. Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement. Shows a developing professional expertise in the field and applies company policies and procedures to resolve a variety of issues. Has established a working knowledge of company products and services.

Customer Support Supervisor

Snapdocs, Inc.
Greater Denver Area
1 week ago
+34
Our ideal candidate has 5 years of experience in an administrative role where you’ve had to advise clients and handle support queries with at least some team lead or direct management experience. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Product Designer

Wunder Capital
Greater Boulder Area
1 week ago
+23
As a Product Designer at Wunder, you’ll be charged with helping to design the tools, infrastructure, and brand that powers our platform and enables Wunder to deploy hundreds of millions of dollars each year into solar projects across the U.S. You’ll be responsible for tackling some of the most complex and exciting challenges that fintech or energy has to offer (e.g., workforce efficiency tooling, stakeholder CX, distributed asset management and monitoring systems, etc). And in an industry dominated by ancient and dirty fossil fuel brands, you’ll be challenged to deliver snappy tooling wrapped in a fresh brand that resets the bar (Tesla: cars, Uber: taxis, Wunder: energy). 

Payment Support Specialist

OnDeck
Greater Denver Area
1 week ago
+39
Pursue and recover funds on delinquent and defaulted small business loans. Build and maintain and existing book of business while cultivating a professional and courteous customer experience. Work directly with business owners experiencing hardship to identify and negotiate best possible outcomes for the customer and OnDeck. Make daily collection attempts with high amounts of dial efforts and email attempts.

User Operations Associate

Snapdocs, Inc.
Greater Denver Area
2 weeks ago
+34
Our ideal candidate has 1-3 years of experience in an administrative role where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Customer Support Associate

Snapdocs, Inc.
Greater Denver Area
2 weeks ago
+34
As a member of our Denver Product Augmentation team, you will be responsible for uploading and processing loan documents. You will answer questions from Lenders, Settlement Agents, and Consumers. In addition you will have a large impact on the growth of the team and product, gathering feedback from customers and sharing that super valuable data with the broader Snapdocs team.

Innovation and Design Thinking Lead

FIS
Greater Denver Area
2 weeks ago
+42
This role is critical to the shaping and success of innovation and incubation team. You will lead our partners, customers, and internal teams through workshops grounded in design thinking to uncover disruptive growth ideas. These ideas will feed the team’s product pipeline and have the potential to transform the face of financial services. You and your contagious energy will be the champion of innovation for FIS and lead events that encourage a culture of innovation and disruptive growth. You will spend the majority of your time engaging with others on your favorite topic, innovation!

Lead Product Designer

Inboxlab
Greater Denver Area
3 weeks ago
+32
We are looking for a Lead Product Designer to join our Brand team and help shape the user experience across Inboxlab’s digital products. This position will report to the Director of Design. Do you have a passion for problem-solving and user-centered design? Are you looking to expand the perspectives of millions of learners every day? This is a great opportunity for someone who wants to be at the center of new products that involve rapid evolution and improving consumer behavior. Inboxlab’s brands offer the chance to foster daily habits with quality content, from trivia to articles, in new ways for millions of people every day.

software support specialist

FIS
Greater Denver Area
3 weeks ago
+42
• Provides Production support, including a proactive approach to improving levels of service where possible. • Takes and manages requests that come in by phone, email or through the support ticketing system. • Troubleshoots simple to complex issues as reported by end users. • Researches and resolves issues by writing simple to complex queries against databases. • Maintains, establishes and follows documented release procedures and quality best practices to promote code revisions from development to testing and through release. • Demonstrates initiative and proven follow through skills. • Proven decision making ability and escalation skills.

Digital Designer

Metric Theory
Greater Denver Area
3 weeks ago
+46
Create ads to run on Social platforms (Facebook, Instagram, LinkedIn, etc.) for our clients. Create banner ads to run on the Google Display Network and other ad networks. Develop landing pages and similar assets. Work with Marketing to further build Metric Theory's brand. Work with clients to understand their brands, creative styles, and creative needs. Work with MT's own internal marketing team to help build infographics & creative for the MT website, eBooks & ads.

Graphic Designer

AdCellerant
Greater Denver Area
3 weeks ago
+32
We are looking to hire a critical-thinking, Graphic Designer with a self-starter attitude and an entrepreneurial spirit. You lean to digital but are not afraid to design for print and everything in-between. You have a “figure-it-out” attitude and are excited to work on projects that will expand your skillset. 

Design Lead

Think Company
Greater Denver Area
4 weeks ago
You should have experience leading major design and user research initiatives, being the client’s primary point of contact, and partnering with multi-disciplinary internal teams. If you love solving problems through an intensely collaborative design process with both clients and colleagues — and can communicate those ideas clearly — you may be our ideal candidate.

Interaction Designer

CQG
Greater Denver Area
4 weeks ago
+25
Do you have the desire to work on a product that directly affects a customer’s bottom line and through which they make decisions involving millions of dollars a day? Are you interested in collaborating with other designers and executives to formulate user-centered design strategies that affect the brand, product vision and market impact of a company?

Operations Software Analyst

FIS
Greater Denver Area
1 month ago
+42
The Senior Operations Software Analyst will be responsible for the support and operation of FIS’ Insurance clients Managed Services production environments.  Working with a variety of internal and outsourced functions such as services desk, product support specialists, data centre providers and technical architects, the Senior Operations Software Analyst will ensure the delivery and continued operation of the environments and ensure delivery to customers in line with SLAs.    

Senior UX/Information Designer-1

IHS Markit Digital
Greater Boulder Area
1 month ago
+34
Have you ever thought about the typical user experience involved with trading on the stock market? Does the poor design of your banking app often leave you scratching your head? What if you could make it better? We’re in the business of making the financial world friendlier and we’re looking for energetic designers who can geek out about data and ways to present it to regular humans. You’ll be exposed to a plethora of unique projects and challenges from clients located both domestically and around the world—Australia, Singapore, Italy and the UK, to name a few—and the solutions are never cookie-cutter. 

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