Colorado Tech Jobs and Startup Jobs

118

Sr. Manager, Customer Success, Americas

Adobe
Greater Denver Area
1 day ago
+17
We are hiring for a Sr. Manager, of Customer Succes to join our team. You will act as a trusted partner to our customers and build positive relationships, help your customers understand how our products and solutions work to help drive usage, and ultimately ensure they realize value from their investment.

Manager, Customer Success

Vertafore
Greater Denver Area
1 day ago
+20
We are currently seeking a customer-centric,energetic, and highly-motivated individual to join our Customer Success Team.The Manager, Customer Success is responsible for leading a team to cultivateand maintain strong relationships within assigned customer accounts to createhigh levels of customer satisfaction. The Manager, Customer Success worksclosely with Sales, Customer Support, Product Management and Finance teams toensure customers are pleased with Vertafore.

Customer Success Operations Analyst

Student Operations Specialist

Guild Education
Greater Denver Area
1 day ago
+17
Guild is hiring for a Student Operations Specialist to support Student Operations teams in their day-to-day execution of their jobs as well as partnering with cross-functional colleagues to drive continuous improvement to Enrollment Services’ and Student Services’ Key Outcomes, including student enrollments, student satisfaction, and student outcomes.

Education Coach (Admissions Advisor)

Sales Operations Manager

Client Services Principal

Client Services Manager

Student Success Advisor

Manager, Student Success

Manager, Academic Programs

Client Services Director

Load 5 more jobs9 jobs at Guild Education

Customer Experience Insights & Operations Anal…

Gusto
Greater Denver Area
1 day ago
+34
The CX Insights & Operations team delivers strategy, operations, and technology to wow customers with each and every interaction. As a member of our team, you will drive strategy and build scalable processes for our world class customer experience, in partnership with our CX leadership team. This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business. Candidates should align with our company values, be highly self-motivated to drive results, and have a insatiable desire to learn and grow to solve the business problems they face. 

Client Success Manager

CampMinder
Greater Boulder Area
3 days ago
+38
The Client Success Manager (CSM) will report to the Manager of Client Success and work closely alongside a team of other Client Success Managers and Implementation Success Managers.  Our clients have dedicated their lives to giving future leaders the summer of a lifetime, and we are fortunate to serve them. In this role, you’ll be partnering with these camps to help them get the most out of their relationship with CampMinder. This starts with enabling maximum value from the platform, as well as helping them improve their internal processes, reach business goals, and, ultimately, spend more time creating a great experience for campers. The responsibilities of this role vary by season, reflecting the rhythm of our clients’ work. From September through March, you’ll work closely with Implementation Success Managers to onboard new clients, while the rest of the year you’ll help ensure clients’ ongoing success and manage relationships with them to keep them engaged and on board. The responsibilities of this role vary by season, reflecting the rhythm of our clients’ work. From September through March, you’ll work closely with Implementation Success Managers to onboard new clients, while the rest of the year you’ll help ensure clients’ ongoing success and manage relationships with them to keep them engaged and on board.

Customer Experience Agent (Bilingual/Spanish)

SumUp
Greater Boulder Area
3 days ago
+25
You are the voice of our company – the direct link to our merchants. You will thoroughly understand the technology behind the products that empower millions of merchants every day. You take care of our inquiries by phone, email, chat, and social media channels. You contribute to the scalability by continuously optimizing processes and help to create new content for our support experience. You closely work together with other departments within the international company, such as sales, marketing, logistics, and compliance.

Retention Manager

Worldpay from FIS
Greater Denver Area
3 days ago
+37
Manage inside/contract renewal sales representatives who are responsible for closing service sales transactions over the phone. Administers/designs the inside/contract renewal representatives' sales incentive plan. Trains, mentors, coaches and supervises inside/contract renewal staff. Has thorough knowledge of the organization's products/services. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside/contract renewal sales representatives to develop channel partnerships. Responsible for market development, setting targets and ensuring that revenue is generated. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Recommends changes to policies and establishes procedures that affect immediate organization.

Office 365 Specialist

Pax8
Greater Denver Area
3 days ago
+50
Pax8 is looking for an email migration specialist a great work ethic to join our professional services team at our growing startup. Be a part of our team that has boots on the ground, helping our partners day in and day out by lending our know-how to take on projects they cant!

Customer Education Specialist

Bonusly
Greater Boulder Area
3 days ago
+47
We are looking for an experienced Customer Education Specialist to join our team. You’ll work cross-functionally with all of Success/Support, as well as Product, Engineering, Sales, and Marketing to design and implement a robust and adaptable curriculum that will provide customers with an engaging onboarding and continuing education experience designed to drive high customer adoption rates and help our customers achieve their business objectives. 

Customer Admissions Representative

HomeAdvisor
Greater Denver Area
3 days ago
+25
The Customer Admissions Representative is responsible for completing the screening process on all new and existing professional accounts for HomeAdvisor. This representative will also be involved in taking customer service calls, account updates for record keeping, research/call state license and insurance companies as needed, and compliance to screening standards.

Inbound Business Customer Care Rep (Golden)

Outbound Customer Care Rep

Customer Admissions (Customer Service)

Growth Sales Executive

Meltwater
Greater Denver Area
3 days ago
· Sales focus (client facing) with both personal and team targets. · Responsible for increasing revenue by negotiating upsell contracts to ensure long- term client satisfaction and product implementation. · Represent Meltwater at client meetings on a regular basis. · Proactively engage with Client Success colleagues across the region and share knowledge with colleagues in other offices, often involving travel. · Act as an ambassador for client development throughout the Meltwater Group.

Loss Prevention Specialist

Envysion
Greater Boulder Area
4 days ago
Are you upbeat and eager to join a fun ever-changing loss prevention team? If so, this may be the perfect position for you. We are looking for a Loss Prevention Specialist to analyze video and data to improve our client’s business success. The Specialist will be conducting loss prevention audits for various restaurant / retail customers using Envysion’s audit software. This position will focus on identifying theft and misappropriation of client resources.

Account Executive

Brandzooka
Greater Boulder Area
4 days ago
+20
Brandzooka’s Account Executive will develop relationships with new agency and high-value customers to fulfill their digital media strategy needs and position Brandzooka as a unified solution to move their advertising strategy forward and maximize their potential on our platforms. The ideal candidate will have strong SaaS sales skills with a proven track record of exceeding revenue targets through active selling, account management, product implementation, and managing client terms and expectations. Knowledge of digital media solutions and the ability to communicate from junior to top-level executives is a must.

Help Desk Support

OrthoFi
Greater Denver Area
3 days ago
+20
The Senior Customer Experience Advocate will be part of the Practice Advocate team and is responsible for providing direct support primarily to orthodontic practices and their patients via phone and email with respect to the technical support, billing and collections, and insurance. 

Patient Care Advocate

OrthoFi
Greater Denver Area
3 days ago
+20
The Call Center Customer Service Representative will be part of the Patient Advocate team and will be responsible for providing direct support primarily to patients and their families, and occasionally to orthodontic practice staff via phone, email and online chat with respect to technical support, billing and collections, and insurance. We’ll go through how you will impact patients and practices.

Manager, Guest Experience

Evolve Vacation Rental
Greater Denver Area
3 days ago
+21
As a Manager, Guest Experience, you will manage a dynamic and growing team and provide coaching at an individual level while monitoring metrics and key performance measures surrounding guest response times and case resolution times. We are looking for managers who are excited to engage and motivate the Guest Experience team while modeling the utmost level of hospitality and customer service. Evolve is a quickly growing company and as such, our Guest Experience Managers will be tasked with continually elevating the team’s overall development, skills, and productivity by highlighting opportunities for efficiency and improvement. 

Customer Success Manager

Convercent
Greater Denver Area
3 days ago
+47
Convercent’s Customer Success Managers partner with our strategic accounts to ensure they unlock the value they expect from their investment in Convercent. Our CSMs are hyper-focused on delivering revenue retention and growth through alignment, adoption, and world-class customer engagement. Our CSMs work with customers across the lifecycle of their engagement with Convercent, from initial onboarding to ongoing organizational adoption. Our customers come to Convercent because they want to drive ethics to the center of their businesses; our CSMs help them get there. Our Customer Success Managers understand the value of nurturing customer relationships. You will be responsible for engaging with customers post-sale, driving user adoption, account expansion, satisfaction and retention. Internally, you’ll serve as an important voice of the customer by providing feedback to various functions across the business—you understand your role to sift through customer requests to identify what is most important, and you are comfortable with the uncomfortable conversations to maintain an open and honest relationship with our clients. You will be expected to understand the customer’s use cases and become their trusted advisor, ensuring they stay and evolve with Convercent. You will be curious, a critical-thinker, and understand your role in aligning your customers’ objectives to measurable outcomes. You will help us create more ethical businesses, one customer at a time.

Customer Success Manager, SMB

Iterable
Greater Denver Area
4 days ago
+31
As a member of Iterable’s Customer Success team, you will be responsible for customer relationships and will be tasked with making sure they are happy and getting as much value as possible from the product. You will build relationships with stakeholders across the company with the goal of expanding the use of Iterable as appropriate. This is a key position for the company. We have had very few customer losses and we intend to keep it that way. Keeping customers happy and productive is core to our mission.

Care Team Lead

Alto Pharmacy
Greater Denver Area
4 days ago
+12
As a Care Team Lead at Alto Pharmacy, you are passionate about our mission and have the desire to shape the future of pharmacy. You thrive in ambiguity and see this opportunity to help build our office from scratch energizing. You are excited to help problem solve the nuances of a new office and develop the culture of this new site. You are able to pull up to a birds eye view to see patterns and issues to make solutions. You are an inspiring and organized manager that truly values the impact Alto’s work makes on our patients. You always put the patient first. You are scrappy and resourceful, and view mistakes as an opportunity to go above and beyond.

Member Services Specialist

ShapeShift
Greater Denver Area
5 days ago
+33
To be a successful Associate Member Services Specialist, you will focus on becoming an expert in our Platform and an ambassador for the ShapeShift brand through daily interactions with customers. Bringing a positive attitude to your every day assignments will motivate team members and increase overall satisfaction of our customers. This a non-exempt position. This role will report directly to the Member Services Manager.

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