Senior Systems Engineer, Support Systems
Greater Denver Area
2 days ago
In this role you’ll focus on managing our support systems (Zendesk, Talkdesk, MaestroQA) for Corporate Engineering, which includes both enterprise and business tools. You’ll lead maintaining our support systems, build documentation, provide internal support, and assist in cross functional projects which require system changes. This role will work closely with stakeholders in our Operations, Customer Success, Finance, Legal, Engineering and Corporate Engineering teams. You will strive to keep our systems operational by balancing business needs and system sustainability, while understanding the importance of building system configurations designed for scale. Deep Zendesk experience and a Zendesk admin certification is a must for this role. This work directly impacts our mission in creating a fairer future - come help us change the world!