Colorado Tech Jobs and Startup Jobs

24

Cloud Support Engineer

pax8
Greater Denver Area
7 minutes ago
+54
The L1 engineer will perform daily ticket management duties for the initial ticket triage and service restoration. This position involves direct interaction with customers to address service issues and will escalate service to L2 support engineer. Direct contact with vendors will be required to expedite service restoration. Working outside normal business hours may be required.

Manager, Special Operations

Sumo Logic
Remote
6 hours ago
+58
As the Manager of the SpecOps team you will lead and develop the team and the SpecOps program. You will be a hands-on leader providing domain expertise while enabling professional and personal growth for the team. You will also interface with other Customer Success teams as well as with various other parts of the organization, from Product Management and Engineering to Sales and Marketing.

Director, Go-To-Market Systems & Operations

Skupos
Greater Denver Area
22 hours ago
+29
Skupos is seeking a Director, Go-To-Market Systems & Operations to drive company-wide initiatives while aligning goals across our sales, marketing, business development and customer experience teams. In this role, you will manage a team of system administrators and business analysts to execute operational and strategic projects to help shape the future of the organization. You will drive execution across teams, acting as the link between GTM initiatives to our overall strategy.  

Program Manager (Remote)

Vendavo
2 days ago
+38
The Opportunity: We’re a diverse bunch of people that care deeply about pricing theory, our clients, our people, and our SaaS products. As a Program Manager with Vendavo, you will play a critical role in managing cross-functional global teams, to ensure customer implementation success, including responsibility for the overall budget, statement of work, profitability, and developing and maintaining excellent customer relationships. You will be the main point of contact for each customer project you manage. You will be part of the team that enables Vendavo to enter a new phase of growth!

Director of Facilities

Guild Education
Greater Denver Area
2 days ago
+40
Work cross-functionally and with internal and external resources to proactively build a best-in-class workplace experience that reflects Guild’s culture and values. Drive continued buildout of our Denver, CO office strategy, including forecasting space needs, understand budgets, developing scenario analysis, and facilitating contract negotiations. Lead, manage, and develop a team (office management, vendors, contractors, etc.) to support ongoing facilities operations. Create and manage office policies and procedures, prioritizing and aligning culture, safety, security, sustainability, and wellness. Manage the delivery of facility services including: facility management, security, food services, events, space management, office services and facilities related project management. Manage facilities’ budget and spending for services, set and ensure service levels are consistently met.

Early Childhood Executive Director

Manager of Career Coaching

Merchandising Associate

Product Operations and Support Associate

Manager of Tuition Assistance Operations

Senior Client Services Engagement Manager

Client Services Engagement Manager

Technical Program Management Lead

General Manager, Employer Partnerships

Load 6 more jobs10 jobs at Guild Education

Manager of Customer Success

BombBomb
Colorado Springs
2 days ago
+41
The Manager of Customer Success is responsible for helping our customers achieve their desired outcomes, resulting in customer renewal. They lead our SMB and Services teams responsible for the onboarding and impact phases of these segments in the customer journey. They develop and guide a team of "A" players, which provide our customers a world-class immersion into our product, promoting best practices, simple strategies, use cases, coaching, and more to help them achieve sustained success within the BombBomb application. Doing these things drives product onboarding and adoption, provides customers the tools and resources to be successful, and reduces churn.

Software Support Specialist

Billtrust
Greater Boulder Area
5 days ago
+41
You will be interacting daily with customers across a variety of communication means (phone, email, web, chat) while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will be able to research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You are responsible for monitoring your caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, you will often work with customers to review/gather business requirements in advance of directing various configuration changes.

ECM Administrator

Pinnacol Assurance
Greater Denver Area
5 days ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Junior ECM Administrator

Pinnacol Assurance
Greater Denver Area
5 days ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Technical Support Engineer, Payments Team

Recurly
Greater Boulder Area
6 days ago
+32
Exceed customer satisfaction, efficiency metrics, and issue resolution targets. Reproducing and reporting bugs to our development team. Customer integration troubleshooting and assistance. Confirmation of bugs, communication to the development team. Working with the development team to resolve complex merchant issues Documentation of new and existing features. Continuously search for areas of improvement and communicate trends in customer calls to leadership as appropriate. A desire to continuously learn and ramp-up on new Recurly applications. Troubleshoot and resolve customer service inquiries via email, and telephone inquiries while building and maintaining positive relationships with customers.

Application Support Team Agent

Recurly
Greater Boulder Area
6 days ago
+32
At Recurly, we are all about our customers! We are passionate about providing fast, efficient, and friendly service. The Technical Support team is an integral part of our business, and we want to grow our organization with dedicated individuals. As part of an advanced and collaborative technical support team, the Agent will manage incoming tickets, phone calls, and chats. This contributor role will support the business by answering customer questions relating to our application and any aspects relating to troubleshooting issues, perform server Splunk and Postman queries and make solution recommendations. This role will provide support as necessary to both the customer and to Internal Recurly teams.

Senior Systems Engineer, Support Systems

Checkr
Greater Denver Area
1 week ago
+32
In this role you’ll focus on managing our support systems (Zendesk, Talkdesk, MaestroQA) for Corporate Engineering, which includes both enterprise and business tools. You’ll lead maintaining our support systems, build documentation, provide internal support, and assist in cross functional projects which require system changes. This role will work closely with stakeholders in our Operations, Customer Success, Finance, Legal, Engineering and Corporate Engineering teams. You will strive to keep our systems operational by balancing business needs and system sustainability, while understanding the importance of building system configurations designed for scale. Deep Zendesk experience and a Zendesk admin certification is a must for this role. This work directly impacts our mission in creating a fairer future - come help us change the world!

Manager, Strategic Technology Alliances

Fivetran
Greater Denver Area
1 week ago
+46
The Manager for the Tech Alliances team will lead the charge in growing our footprint with the destinations in the Modern Data Stack. You will be responsible for overseeing the entire GTM strategy for AWS, GCP, Azure, Snowflake, and Databricks globally. You will align the Fivetran Sales, Product, Marketing, and Alliances teams with our focus partners by driving top of funnel co-marketing and coordinating the Fivetran field sales team to drive revenue alongside our partners. You will grow a team of individual contributors, Alliance Managers, and own the entire GTM planning with our partners through your team.

IT Director

BombBomb
Colorado Springs
12 hours ago
+41
The IT Director at BombBomb is responsible for the reliability of the corporate infrastructure and services, tool stack and for maintaining office security as well as the protection of Personally Identifiable Data in the organization. The IT Director will do this by directing Security and Compliance programs, and by ensuring risks related to these topics are evaluated and plans to mitigate those risks are continually improved. The IT Director also maintains professional development and training to continually improve the technical and professional competence of the IS/IT employees. The IT Director also oversees the compliance and costs associated with the software toolstack across the organization.

VP of Operations

Mindful Health, LLC
Remote
2 weeks ago
+12
Mindful Health comprises multiple companies that embody our three pillars of ultimate health and wellness: Healing Foods, Healing Movement, and a Healing Mindset. We believe that living in the fullest expression of yourself is the best way to impact the planet and the world, and every decision we make for each of our companies keeps this value in mind. Our organization is made up of talented employees and contractors from all over the world who

Project Manager

AbsenceSoft
Greater Denver Area
2 weeks ago
+29
Implementation Lead/Project Manager - Job Overview We are looking for an ambitious and detail-oriented Project Manager – someone that is passionate about interacting with customers and helping to deliver implementation projects in support of our new and existing customers business requirements. You will join a dynamic and fast-paced environment and work with cross-functional teams to design and launch AbsenceSoft’s product to new and existing

Business Analyst

AbsenceSoft
Greater Denver Area
2 weeks ago
+29
Implementation Consultant/Business Analyst - Job Overview We are looking for an ambitious and detail-oriented Business Analyst – someone that is passionate about interacting with customers and helping to deliver implementation projects in support of our new and existing customers. You will join a dynamic and fast-paced environment and work with cross-functional teams to design and launch AbsenceSoft’s product to new and existing customers. This

Customer Care Representative - Spanish Speaking

Shopventory
Greater Denver Area
2 weeks ago
Shopventory exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Shopventory Customer Care Team, you'll be helping our

Desktop Support Technician

StickerGiant
Greater Boulder Area
2 weeks ago
+34
Desktop Support Technician StickerGiant is an essential business that provides high-quality stickers and labels, fast turnaround, and excellent customer service to our customers. Our humble mission is to help people tell their story. Our customers count on us for continuous high-quality products, services, and speed. We value employees who are fully committed to StickerGiant, competent, and accountable to their team and bring their best every

Implementation Architect (Pipeline)

Billtrust
Greater Denver Area
3 weeks ago
+41
As an Implementation Architect, you will act as an expert for the Billtrust products and/or releases. You will serve as a key "go-to" person to address functional and technical questions from both clients and internal team members regarding product content, processes, and procedures. You will be recognized within the professional services department for your Billtrust product expertise and will be sought as a resource for resolution of unique or complex implementation and support problems. You will interact with the product, client support, and project management teams to ensure that you understand new product functionality/features being proposed by clients and/or internal resources. You will gain experience and broad exposure to Billtrust’s products and begin the journey to becoming a technical and functional expert who ultimately provides our customers with direction and guidance on configuring the Billtrust platform to meet their business objectives.

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