Colorado Tech Jobs and Startup Jobs

47

Technical Support Agent, Applications

Recurly
Greater Boulder Area
1 day ago
+32
Recurly is looking for an experienced Technical Support Agent to join our Applications team! At Recurly, we are all about our customers! We are passionate about providing fast, efficient, and friendly service. The Application team is an integral part of our business, and we want to grow our organization with dedicated individuals. As part of an advanced and collaborative technical support team the Agent will manage incoming tickets, phone calls, and chats. This contributor role will support the business by answering customer questions relating to our application and any aspects relating to troubleshooting issues, perform server Splunk and Postman queries and make solution recommendations. This role will provide support as necessary to both the customer and to Internal Recurly teams. The ideal candidate will have the ability to work evenings and weekends. We are looking to hire remotely in the following states: Arizona, California, Colorado, Illinois, Indiana, Louisiana, and North Carolina.

IT Support Engineer

Pie Insurance
Greater Denver Area
1 day ago
+33
Managing all internal technology systems including internal networks, external networks, VPNs, AV, telephony, computer hardware, and computer software. Ensure internal security best practices for employee computers, Pie data, Pie network access and backup systems. Ensuring all new Pie-oneers have their computer and phone set up and ready for use when they arrive on their first day. Provide IT assistance via remote support channels to all Pie employees for a multitude of operational tasks e.g. password resets, access requests, application support. Keep the IT team scaling efficiently by automating onboarding, offboarding and access workflows Provision/Deprovision accounts/computers. Setup and document all required access for new employees Work with functional teams and business leaders to ensure all standard profiles for new hire access are kept up to date.

Technical Support Specialist - Bioinformatics (ADX…

ArcherDX
Greater Boulder Area
2 days ago
+32
The Technical Support Scientist - Bioinformatics provides technical support and training on ArcherDX products from Archer headquarters in Boulder, CO. This individual will also conduct sales and support trainings for Archer employees. In addition, this individual will support pre-launched products (software related). This individual will collect feedback and voice of the customer and share with internal teams to improve products. This individual will assist in coordinating activities for special programs as needed.

Desktop Support Specialist (ADX-120-19)

ArcherDX
Greater Boulder Area
2 days ago
+32
The Desktop Support Specialist provides hands-on technical and administrative desktop support for our global team in the US and Europe. As a Desktop Support Specialist at ArcherDX you’ll use your expertise in operating systems, business application software and hardware to provide excellent support to our internal team. This position supports desktop computers and peripherals at ArcherDX’s headquarters and remote locations. Support includes monitoring jobs and responding to errors with the applications, the installation, configuration, testing and ongoing usability of desktops, peripheral equipment, software and other related equipment.

IS Support Specialist

Blue Canyon Technologies
Greater Boulder Area
5 days ago
+15
Blue Canyon Technologies (BCT) is leading the way in the New Space revolution!  Our state-of-the-art systems are currently on missions from low Earth orbit to the Moon, near earth asteroids, and to Mars.  We create high-reliability spacecraft with significantly greater performance, much smaller size and at a fraction of the cost of traditional space systems.  We are involved in a wide range of projects for academic, commercial, and government

Technical Support Representative (Overnight)

Zayo
Greater Denver Area
5 days ago
+27
Responsible for providing superior customer service in support of our current and next-generation hosting products and will be expected to provide high quality support for Zayo customers.

Service Expert II

Service Expert I

Optical Tier III Technician

Optical NCC Tier III Technician

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Technical Support Engineer

LogRhythm
Greater Boulder Area
5 days ago
We are seeking a Technical Support Engineer to join our team at our corporate office in Boulder, Colorado. We support over 2,000 global customers who are reliant on our software solution. The primary function for this role is to provide an excellent customer experience, centered on great technical support to LogRhythm customers. This role will work cross functionally with engineering, fulfillment, and sales. The Technical Support Engineer will begin work by immersing themselves in the LogRhythm software, its functionality, operation, and underlying technology. There will be formal and informal training for the Technical Support Engineer to become a subject matter expert on LogRhythm's products. This is an opportunity to enter the exciting world of network security, audit, compliance, and technical operations.

Technical Support Engineer

LogRhythm
Greater Boulder Area
5 days ago
We are seeking a Technical Support Engineer to join our team at our corporate office in Boulder, Colorado. We support over 2,000 global customers who are reliant on our software solution. The primary function for this role is to provide an excellent customer experience, centered on great technical support to LogRhythm customers. This role will work cross functionally with engineering, fulfillment, and sales. The Technical Support Engineer will begin work by immersing themselves in the LogRhythm software, its functionality, operation, and underlying technology. There will be formal and informal training for the Technical Support Engineer to become a subject matter expert on LogRhythm's products. This is an opportunity to enter the exciting world of network security, audit, compliance, and technical operations.

Technical Support Engineer

LogRhythm
Greater Boulder Area
5 days ago
We are seeking a Technical Support Engineer to join our team at our corporate office in Boulder, Colorado. We support over 2,000 global customers who are reliant on our software solution. The primary function for this role is to provide an excellent customer experience, centered on great technical support to LogRhythm customers. This role will work cross functionally with engineering, fulfillment, and sales. The Technical Support Engineer will begin work by immersing themselves in the LogRhythm software, its functionality, operation, and underlying technology. There will be formal and informal training for the Technical Support Engineer to become a subject matter expert on LogRhythm's products. This is an opportunity to enter the exciting world of network security, audit, compliance, and technical operations.

Technical Customer Experience (CX) Specialist

Brandfolder
Greater Denver Area
5 days ago
+27
Gain an in-depth understanding of Brandfolder and become a DAM Industry expert. Data migrations / manipulations. Data imports / exports. Following detailed technical runbooks. Respond to all inbound inquiries via email support and live chat. Record and document all activity in Brandfolder’s CRM, Salesforce.com. Update Brandfolder’s Knowledge Base and product documentation.

Technical Customer Support "Team Lead"

Envysion
Greater Boulder Area
6 days ago
Envysion, a leading provider of video-based SaaS technology solutions for retailers, fast casual restaurants and wireless dealers, is seeking a Team Lead.  This position is the first line management within the Technical Support Organization.  The role is comprised of the following key behaviors, train, coach, and lead our customer support representatives. Our company supports a wide variety of hardware, and software issues.

IT Support Engineer

Greenhouse Software
Greater Denver Area
1 week ago
+45
Provide day-to-day desktop support for employees in our Denver office and offer remote support to satellite offices where necessary. Find creative technical tools and solutions to improve collaboration. Work with the IT team to during onboarding & offboarding events. Provide Audio/Video support for company All Staff Zoom conference meetings.

Technical Support Engineer - First Shift

NetApp
Greater Boulder Area
1 week ago
+33
As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp SolidFire and HCI product lines. Support incidents can range from various hardware and/or software issues with SolidFire/HCI storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, and possess a strong customer service mentality. This role will provide you with an opportunity to develop your technical skills by learning and supporting infrastructure built for the next generation data center.

IT Support Engineer

Gusto
Greater Denver Area
1 week ago
+26
Provide IT assistance via remote support channels to all Gusto employees for a multitude of operational tasks e.g. password resets, access requests, application support. Requests can come in via Slack, Jira, email, or Zoom. Keep the IT team scaling efficiently by automating onboarding, offboarding and access workflows. Provision/Deprovision accounts and setup and document all required access for new employees. Work with functional teams and business leaders to ensure all standard profiles for new hire access are kept up to date. Track, resolve, or dispatch all issues in Jira Service Desk. Administrate and integrate cloud services e.g. Gsuite, Slack, Okta, Azure, Duo Security, Jira, Office365, and many more. Create and update technology documentation for internal IT teams and for Gusto employees.

Desktop Support Technician

HomeAdvisor
Greater Denver Area
1 week ago
+25
Responding to incidents and requests for Tier 1 support. Triage incoming support issues and determine severity and impact, escalating when appropriate to higher tier support. Providing information to Tier 2 & 3 support as needed. Participating in maintenance activities on hardware, operating systems, and software applications, and, with supervision, making physical changes to PC, server, and network storage hardware. Maintaining the alert/notification systems, and creating/modifying support documentation. Travel between locations for support activities.

Software Support Specialist

GoSpotCheck
Greater Denver Area
1 week ago
+20
Exceptional product support is one of our key differentiators, and you’ll play a huge part in our overall user experience. You’ll be the face of our brand and an advocate of the users! Customers will experience technical problems - It may or may not be our fault, but they will be relieved when they reach out to GSC Software Support and get to speak with you: an intelligent, empathetic, empowered problem-solver!

IT Engineer

FieldGuide IT
Greater Denver Area
1 week ago
Our IT Engineers are the heart of our company. Colorado companies big and small rely on us to provide IT strategy and services. We replace the old stereotype of the unapproachable “IT guy” with a team that is truly passionate about people. We are hungry to share our knowledge of technology with others in a patient, humble, and innovative way.   WHAT YOU’LL DO: Support a wide variety of clients and systems while championing our PEOPLE FIRST

Desktop Support Manager

Skupos
Greater Denver Area
1 week ago
+22
Serve as the lead and escalation point for desktop systems software and hardware, network infrastructure. Oversee the processes for deployment, maintenance, and support, for all implemented hardware, software, and operating systems. Maintains passwords, data integrity, and system security for the desktop environment. Manages hardware inventory and documents desktops application packages. Creates and implements software distribution methods and standards. Internal office support: video conferencing, ISP, clean cabling. Support software development efforts. Maintain point-of-sale laboratory. In conjunction with HR, manage the new hire on-boarding process.

Technical Support Engineer - Contract

Xactly Corp
Greater Denver Area
1 week ago
+32
As the Technical Support Analyst at Xactly Corporation, you'll be responsible for providing excellent integration support for high profile customers. We are seeking an energetic, driven and articulate team player who is passionate about technology, learning, and helping others. We're all about making things easier, better, and more efficient. Our goal is to build the best Customer Support department on the planet, and you will help us do that!

Clinic Support Specialist

Unified Practice
Greater Denver Area
2 weeks ago
+11
Job Summary We are looking for dedicated, caring, and detail-oriented individuals to join our growing team. This is an opportunity to be a part of a fast-paced tech company on a quickly growing team. Your role will focus on supporting clinics to maximize the value Unified Practice brings to their business. You will also have the opportunity to assist in on boarding new clinics and help to qualify potential new partners. Responsibilities Learn

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