Colorado Tech Jobs and Startup Jobs

14

IT Helpdesk Technician

OpenTable,Inc.
Greater Denver Area
5 hours ago
Handle Tier II Help Desk requests through tickets or phone. Follow up on outstanding requests and ensure timely resolution. Build accounts and configure hardware as part of on-boarding process. Support audio and video equipment in conference rooms. Handle and monitor internal assets to ensure accurate inventory records. Other duties may be added and/or assigned as needed.

Connectivity Specialist

FareHarbor
Greater Denver Area
2 days ago
+13
Initiate, maintain and troubleshoot technical integrations between clients and partners. Act as a liaison between parties to research, solve and communicate diverse problems. Become an expert on FareHarbor’s integrations and new features. Prioritize and complete inbound tasks in a timely manner. Have an understanding of back-end management. Collaborate with all members of the Channel Development Team.

Technical Support Manager

Registria
Greater Denver Area
6 days ago
Job Description As the Technical Support Manager, you are primarily responsible for managing technical support issues raised by our clients and end users of our software.  Additionally, you are responsible for maintaining and enhancing Marketing, Sales, Services & Support Salesforce.com functionality and workflows. The ideal candidate has experience managing and growing a SaaS software support organization, utilizing systems, processes and

Tier 2 CPaaS Operations Engineer

IntelePeer
Greater Denver Area
1 week ago
+26
The Tier 2 CPAAS Operations Engineer will be responsible for resolving technical customer issues within the IntelePeer VoIP network and cloud platform services; performing inter-operations testing with new Enterprise customers; reviewing hourly and daily reporting activities on multiple network elements/services also taking immediate action if necessary; coordinating event management to restoration of service; and developing and testing procedures to conduct routine preventative maintenance on network services and cloud services.

Technical Support Rep Tier 1

Envysion
Greater Boulder Area
1 week ago
The Technical Support Rep will assist customers with troubleshooting and incident creation to resolve customer trouble.  In this position, they will be expected to support and resolve customer’s issues, create/update trouble tickets, and work between multiple systems. Ideal candidates will possess excellent customer service skills and the willingness to learn and be trained and develop key technical skills.

Customer Success Analyst

Ombud
Greater Denver Area
1 week ago
+13
As a Customer Success Analyst at Ombud, you will be responsible for supporting our clients; learning all of the ins-and-outs of what it takes to support SaaS clients. You will be our front-line, interacting directly with our customers. You’ll field questions, troubleshoot, and conduct live demos/trainings. Ideal candidates will provide the highest level of service, demonstrating extreme willingness to solve problems, provide best practices, and

Technical Support Engineer

VictorOps
Greater Boulder Area
1 week ago
+22
VictorOps/Splunk is looking for a customer focused Technical Support Engineer to join one of the best Technical Support teams in the business. This is an opportunity to grow your technical skill-set in a supportive learning environment, while working closely with with nearly every internal and external facet of the business.  The ideal candidate has strong communication and time management skills, as well as a problem solving approach that sees the underlying opportunity in every customer challenge.

Service Desk Analyst

VictorOps
Greater Boulder Area
2 weeks ago
+22
You will support the local Splunk staff based in the Boulder, Colorado office as well as staff throughout the North America region. You will assist new hires during the onboarding process to ensure their IT-issued equipment functions as planned, as well as providing basic intros to some of the IT systems. You will provide technical assistance and support either in person, on the phone or via email for incoming queries and issues related to computer systems, software, and hardware. You'll hone your knowledge of Windows and Mac OS's and SaaS apps. You will drive continuous improvement and promote and excellent user experience. You will image, configure, pack, and ship computers for new Splunkers in remote offices as well as follow up with users to ensure issue has been resolved.

Technical Support Engineer

Adeptive Software Corp.
Greater Boulder Area
2 weeks ago
ABOUT ADEPTIVE SOFTWARE Adeptive is one of the leading software development companies in the title and escrow industry thanks to the continued adoption of our ResWare® platform by agents and underwriters. Our software and the services we offer are focused on allowing customers to supercharge their business without having to change their approach. We believe technology is more than a tool, it should help an organization transform into the best

Technical Support Analyst

Arrow Electronics, Inc.
Greater Denver Area
2 weeks ago
+35
This team member will be responsible for supporting, troubleshooting, training and some coding in Navision.  You will have the opportunity to interface with developers, management and customer support staff.  The ideal candidate has a knack for solving problems and can help our team keep its ridiculously high-quality bar of service excellence set ridiculously high, and to help us identify and execute ways to raise it even higher.

Technical Support Technician

Accelo
Greater Denver Area
2 weeks ago
Accelo is looking for a brainy, inquisitive and detail-obsessed Technical Support Specialist to join our Customer Success team. The Technicial Support Specialist will provide invaluable guidance, consultative technical support and industry expertise to our clients and our Customer Success team. Our future candidate has previous experience working in a client-facing technical service environment and values collaboration and organizational culture

Support Engineer - Tier 1

Mersive
Greater Denver Area
2 weeks ago
+13
We’re looking for a talented Support Engineer who can work directly with customers and internal resources to assist in tracking down, assessing, and addressing customer issues. You’d be directly contributing to the success of our customers by investigating customer issues, helping customers successfully utilize the Solstice product line, and acting as an escalation path between the customer and the software engineering team.

Senior Incident Handler (Remote)

Red Canary
Greater Denver Area
3 weeks ago
+10
Identify, scope, and manage ongoing customer incidents, identify adversary TTPs, develop remediation plans, and augment the customer’s security gaps with the necessary skills and resources to improve their security. Partner with customers, helping them understand the full scope of information available and make informed decisions about their security program. Leverage your deep knowledge and experience to ask the right questions to customers. Augment the automated detection of Red Canary’s technical stack with manual hunting, to identify anomalous behaviors within customer environments, and use your hunting results to drive innovation of Red Canary’s detection capabilities. Immerse yourself in the customer’s environment enough to immediately recognize evidence of potential threats. Tailor communication to the customer’s level of expertise, providing education and information to help them understand the bigger picture and make educated decisions. Advocate for the customer’s well-being, provide expert security advice, and rally internal Red Canary resources for the benefit of the customer.

IT Engineer

Orange Drive IT
Greater Denver Area
3 weeks ago
Orange Drive is a people first, technology second, IT services provider. Colorado companies big and small rely on Orange Drive to provide IT strategy and services. We replace the old stereotype of the unapproachable “IT guy” with a team that is truly passionate about people. We are hungry to share our knowledge of technology with others in a patient, humble, and innovative way.   What You'll Do Support a wide variety of clients and systems

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