Colorado Tech Jobs and Startup Jobs

30

Senior Technical Customer Support Engineer

JumpCloud
Greater Boulder Area
9 hours ago
+34
Passion and prior experience in technology to demonstrate our product to audiences. Resolve customer’s issues via email, telephone, chat or remote web sessions. Leverage internal and external tools and resources to provide effective, world-class solutions to customers. Ensure the success of our customers as they transition into the day to day use of our product. Reproduce issues, report errors to product and engineering teams, and respond to customers in a timely manner. Create and update knowledge base articles.

Head/ Director of Design

Fivetran
Greater Denver Area
9 hours ago
+46
Fivetran is looking for a design executive to lead all things design, from product, marketing, and brand/identity to how design can functionally support our growing organization. In this role, you will grow and manage a team of mid-to-senior level visual and UX/UI designers. You will work with leaders across the organization to define priorities and allocate design resources across departments. You will report to the COO at Fivetran and help build a world-class design organization.  This role is suited for that unique individual who can unite design across all functions and lead a high performing team that delivers high quality, consistent design work that delights our current and future users, without sacrificing velocity and agility. As our Director of Design, you will be responsible for mentoring and coaching the team which is currently 4 strong and growing. 

ECM Administrator

Pinnacol Assurance
Greater Denver Area
1 day ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Junior ECM Administrator

Pinnacol Assurance
Greater Denver Area
1 day ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Client Manager - Global Service Provider (Denver,…

World Wide Technology
Greater Denver Area
1 day ago
+30
Candidates must have a successful track record of selling to Service Provider clients. Understanding the technical challenges and demands of networking communication, storage, and virtualization Ideal experience includes solution selling with a focus on Cisco Unified Communications, Wireless, Storage, Datacenters or Virtualization. Specific experience with Cisco Systems preferred. Strong skills in developing new relationships with customers and the ability to recommend and position technical solutions to solve customer business challenges. Critical skills necessary are account planning with an extended team, calling at all levels within the customer's organization, and managing partner relationships. Outstanding communication and organizational skills required. Bachelor's Degree or equivalent industry experience preferred.

Capture Manager - SLED

World Wide Technology
Greater Denver Area
1 day ago
+30
5-10+ years SLED Capture Management experience within the SLED sector is a requirement. Experience with: SLED Capture Management; Proposal Management of bids over $10M+; Project Management of contracts valued at $2M+ per year. Solid Capture Management experience within SELD is required. Proven track record of successfully qualifying opportunities and developing winning proposals. Solid ability to build relationships, program management skills and drive processes with Partners and Suppliers. Strong organizational and communications skills (written, verbal and presentation). Must be a US Citizen and be able to pass a background check.

Customer Care Associate

BombBomb
Colorado Springs
2 days ago
+41
We are looking for a driven team-oriented individual to join our Customer Success Team. Our Customer Care Associates are experienced customer service agents who handle the bulk of inbound phone calls, emails, and chats we receive from our existing customers. Their ultimate goal is to strengthen relationships with every BombBomb customer they interact with. If you enjoy helping customers win, being empowered to make business decisions, interacting with a high-level team, and being a part of a thriving culture, maybe this is the right fit for you! Bachelor's Degree preferred as well as internship or work experience in an office setting.

Manager, Professional Services (Co-Pilot)

LogRhythm
Greater Boulder Area
6 days ago
This is an opportunity to lead and evolve a critical team within the global services organization. You will be able to leverage an amazing collection of talented individuals as well as a product that continues to lead the industry in innovation around SIEM and Security Analytics. You will be afforded the opportunity to influence strategy and drive improved execution around the globally delivered Analytic Co-Pilot service. 

Senior Manager, Customer Success

LogRhythm
Greater Boulder Area
1 week ago
LogRhythm is seeking a highly motivated professional with experience in managing a team of Customer Success Account Managers and Renewal Managers to drive contract renewals and adoption of the LogRhythm platform. The Customer Success Account Management team is responsible for working with new and existing clients to ensure that they are successfully using the LogRhythm solutions. As the manager of this team, you will develop the overall renewal and adoption strategies and provide leadership and guidance to an existing team of professionals.  The successful candidate will bring prior experience with managing a Customer Success or renewals team, have excellent written and verbal communication skills, and a passion for the success of our customers. Measures for this role are: Renewal Rate, On Time Renewal %, Customer NPS, and upsell/cross sell leads generated. 

Product Designer

Parsyl
Greater Denver Area
1 week ago
+14
As a Product Designer at Parsyl, you will design features and user interfaces that our customers use to help ensure that their sensitive and perishable goods make it safely to consumers and vulnerable populations. You’ll talk to users, work with engineers and product managers to understand problems, rapidly design and iterate on mocks and user flows, and communicate ideas effectively with stakeholders.

IT Director

BombBomb
Colorado Springs
1 week ago
+41
The IT Director at BombBomb is responsible for the reliability of the corporate infrastructure and services, tool stack and for maintaining office security as well as the protection of Personally Identifiable Data in the organization. The IT Director will do this by directing Security and Compliance programs, and by ensuring risks related to these topics are evaluated and plans to mitigate those risks are continually improved. The IT Director also maintains professional development and training to continually improve the technical and professional competence of the IS/IT employees. The IT Director also oversees the compliance and costs associated with the software toolstack across the organization.

Senior Security Analyst, GRC

LogRhythm
Greater Boulder Area
1 week ago
The Senior Security Analyst, in the Governance, Risk and Compliance (GRC) group, will report directly to the Chief Security Officer (CSO) of LogRhythm. You will have overall responsibility for LogRhythm’s GRC and security awareness programs. You will be responsible for ensuring compliance with regulations and certifications such as the Global Data Protection Regulation (GDPR), TRUSTe, Privacy Shield, SOC2, ISO27001, HIPAA, PCI, CCPA, and FedRamp. You will develop, maintain, and ensure compliance with corporate policies, standards, and procedures in alignment with ISO27001 and NIST security frameworks. You will be responsible for reviewing contracts and agreements in a security context to ensure we can meet the security needs of our customers. You will manage the risk inventory. You will work closely with other security team members in completing cross functional projects. 

Manager of Customer Success

BombBomb
Colorado Springs
1 week ago
+41
The Manager of Customer Success is responsible for helping our customers achieve their desired outcomes, resulting in customer renewal. They lead our SMB and Services teams responsible for the onboarding and impact phases of these segments in the customer journey. They develop and guide a team of "A" players, which provide our customers a world-class immersion into our product, promoting best practices, simple strategies, use cases, coaching, and more to help them achieve sustained success within the BombBomb application. Doing these things drives product onboarding and adoption, provides customers the tools and resources to be successful, and reduces churn.

Customer Education Manager

Iterable
Greater Denver Area
1 week ago
+44
Business Model: investment, revenue & margin for a Customer Education Program (CEP). Organizational Design: roles, contractors, service agencies, crowdsourced content. Cross-functional partnerships: partner with other departments to integrate CEP across the entire customer lifecycle, and in multiple channels (Academy, Marketing content, webinars, conferences, in-app, Social, etc.). Metrics: health of the CEP, leverage industry benchmarks, operationalize the right metrics in our systems to drive actionable insight, focus on analytics to gauge the value of CEP. Subscription Model Definition: offerings, full-access vs premium content, public content, custom training, live, virtual, in-person, offerings for partners, train the trainer. Pricing: base prices, virtual & onsite training, e-learning, considerations for subscription plans, training credit programs, commercial models for custom-developed training. Content Development Trends and Strategy: best practices in content development, mobile, 3rd party distribution (e.g., LinkedIn Learning, Udemy, etc.). Certification Program: customers, partners, employees; leverage certification data to analyze adoption, forecast retention, identify expansion opportunities, and target potential reference accounts. Tech Stack: LMS that will scale for our growth, the architecture of how it integrates with our other business systems, with our product, and with 3rd party systems (Social, partner systems, etc.).

Executive Administrator I

LogRhythm
Greater Boulder Area
2 weeks ago
Executive Administrator I About us; LogRhythm, a Thoma Bravo company is a world leader in NextGen SIEM, empowering thousands of enterprises on six continents to successfully reduce cyber and operational risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. LogRhythm’s technology serves as the foundation for the world’s most modern enterprise security operations centers (SOCs), helping customers measurably secure

Technical Support Engineer (Wed-Sat or Sun-Wed Day…

pax8
Greater Denver Area
2 weeks ago
+54
Provide first tier admin support for Pax8 products. Strict adherence to the use of the ticketing system for ALL incidents, changes and problems. Monitor and Manage ticket work queues. Investigate and resolve service issues. User account management. Perform basic troubleshooting. Must be able to communicate technical issue in terms that any audience can understand. Must provide updates to clients on technical outages. May be asked to provide shift coverage.

Cloud Support Engineer

pax8
Greater Denver Area
2 weeks ago
+54
The L1 engineer will perform daily ticket management duties for the initial ticket triage and service restoration. This position involves direct interaction with customers to address service issues and will escalate service to L2 support engineer. Direct contact with vendors will be required to expedite service restoration. Working outside normal business hours may be required.

Graphic Designer

pax8
Greater Denver Area
2 weeks ago
+54
Manage our evolving visual identity and design high-quality print and digital marketing collateral according to brand standards/guides. Create and organize graphic materials for digital marketing, social media channels, web, field, and branding needs. Effectively communicate our brand identity and ensure testability of all assets. Brainstorm and contribute to discussions on digital marketing campaigns, branding strategies, merchandise, and web properties. Stay current with latest graphic design, ad design, and web design trends.

Map Production Manager

Engrain
Greater Denver Area
1 month ago
+26
Map Production Manager Engrain’s Map Production Manager is responsible for planning, coordinating, and executing Map Production processes from start to finish. They are also responsible for managing the Map Production team, ensuring they are working within technical guidelines of established project management and operational procedures. The Map Production Manager must work cross-departmentally, collaborating with various technical staff,

Instructional Designer (Japanese Speaking)

Alteryx, Inc.
Greater Denver Area
1 month ago
+51
The ideal individual should have significant experience developing and/or delivering software product training. Additionally, the candidate must be a native speaker of the Japanese Language with experience translating, localizing and developing eLearning or other training content from the English language. Experience training others on the concepts and usage of predictive analytics is a significant plus. We are looking for a dynamic individual who can easily work with our internal employees and external clients in the use of Alteryx Designer and its broad toolset. 

Technical Fulfillment Associate

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