Colorado Tech Jobs and Startup Jobs

18

Software Support Specialist

Billtrust
Greater Boulder Area
7 hours ago
+41
You will be interacting daily with customers across a variety of communication means (phone, email, web, chat) while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will be able to research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You are responsible for monitoring your caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, you will often work with customers to review/gather business requirements in advance of directing various configuration changes.

Customer Support Associate

Snapdocs, Inc.
Greater Denver Area
8 hours ago
+34
Our ideal candidate has 1-3 years of experience in onboarding new clients, managing accounts, or supporting change management initiatives where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. People like listening to you (and you like listening to them!) You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

ECM Administrator

Pinnacol Assurance
Greater Denver Area
1 day ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Junior ECM Administrator

Pinnacol Assurance
Greater Denver Area
1 day ago
+42
Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need. We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you.

Technical Support Engineer, Payments Team

Recurly
Greater Boulder Area
1 day ago
+32
Exceed customer satisfaction, efficiency metrics, and issue resolution targets. Reproducing and reporting bugs to our development team. Customer integration troubleshooting and assistance. Confirmation of bugs, communication to the development team. Working with the development team to resolve complex merchant issues Documentation of new and existing features. Continuously search for areas of improvement and communicate trends in customer calls to leadership as appropriate. A desire to continuously learn and ramp-up on new Recurly applications. Troubleshoot and resolve customer service inquiries via email, and telephone inquiries while building and maintaining positive relationships with customers.

Application Support Team Agent

Recurly
Greater Boulder Area
1 day ago
+32
At Recurly, we are all about our customers! We are passionate about providing fast, efficient, and friendly service. The Technical Support team is an integral part of our business, and we want to grow our organization with dedicated individuals. As part of an advanced and collaborative technical support team, the Agent will manage incoming tickets, phone calls, and chats. This contributor role will support the business by answering customer questions relating to our application and any aspects relating to troubleshooting issues, perform server Splunk and Postman queries and make solution recommendations. This role will provide support as necessary to both the customer and to Internal Recurly teams.

Head of Design (UX/UI) - Innovation

FIS
Greater Denver Area
2 days ago
+42
This role is critical to the success of the innovation & incubation team.  We are starting from scratch, building and investing heavily in creating, defining, and delivering the products and business models that will define the future FIS and fintech landscape. You will build and develop a team of high-performance UX, UI, and visual designers that will rapidly produce visual and interactive prototypes. Working with other innovation & incubation leadership, you will create the interaction and engagement model for your team as concepts move through the innovation discovery process. You will leverage your tech expertise and design talent to produce high-fidelity prototypes for usability testing and market research.

Senior Experience Designer - Innovation

Ideation and Design Thinking Lead

Director of AML Compliance

General Manager, Head of Hospitality Partnerships

Merchant Liason - Proactive

Leader - Relationship Management

Cloud Operations Software Analyst

Load 4 more jobs8 jobs at FIS

Mortgage Operations Manager

Maxwell
Remote
2 days ago
+37
The Mortgage Operations Manager will be responsible for the development and management of knowledgeable and high performance teams of processors, underwriters, closers and post close staff. The manager will assist in client and project onboarding and implementation as well as assisting with the long term relationship. Driving production and quality metrics is basic to this position. The Manager will be responsible for troubleshooting and developing solutions to staffing and workflow challenges and will be actively involved in training and mentoring junior staff members. Some specific responsibilities include:

Tier 2 Support Engineer

IHS Markit Digital
Greater Denver Area
3 days ago
+34
We design, develop, and host data-rich, full-featured, high-traffic web and mobile applications for financial institutions, brokerages, and media clients. The Markit Digital Production Support Team is responsible for providing leadership and direction to ad-hoc technical resources to ensure the successful investigation and resolution of all production or client impactful incidents. 

Customer Support Associate

Snapdocs, Inc.
Greater Denver Area
1 week ago
+34
Our ideal candidate has 1-3 years of experience in an administrative role where you’ve had to advise clients and handle support queries. You have excellent written and oral communication skills and you bring a positive attitude to everything you do. You're a resourceful and self-starting team player, hungry to contribute to the company's overall mission.

Senior UX Designer (Contract)

Pie Insurance
Greater Denver Area
1 week ago
+37
At Pie we are pioneering a new approach to insurance. As a rapidly growing insurtech startup, we are disrupting an industry that is ripe for change. We focus on small business, and each Pie-oneer has the opportunity to help small business owners achieve their dreams through accessible and affordable workers compensation coverage. Pie has an inclusive, values-driven culture, where hard working self-motivated team members have limitless growth

Senior UX/Information Designer-2

IHS Markit Digital
Greater Boulder Area
1 week ago
+34
The design team at Markit Digital is one of the largest in the financial industry. Our work, and how we work affects the way our clients do business, how their users make important decisions and what finance means to the world. As individuals, we come from many backgrounds and perspectives. While some of us have finance experience, our larger belief is that new ideas come from learning, research, analytical thinking, questioning and translating what we know to new contexts. In our data-driven world, making the complex simple is a prime challenge. This is the core of what we do. 

UX/Information Designer-1

IHS Markit Digital
Greater Boulder Area
1 week ago
+34
One or more years design experience; focusing on interface and data display for web, mobile and desktop applications. Mastery of your tools—Adobe Creative Cloud and interactive prototyping tools. Familiarity with HTML, CSS and Java Script would also be helpful. An analytical and visual mind, with a hunger for learning and a desire to solve complex human problems with technology. Strong process—concept and refine designs through sketches, diagrams, wireframes, visual designs and interactive pieces. A desire to challenge yourself both personally and professionally; as well as staying current with technology and interaction design trends. Knowledge of UI animation, Storyboarding, Motion graphics, 3D a plus.

Product Designer

Ria Digital
Greater Denver Area
2 weeks ago
+14
We’re big players in the traditional, brick-and-mortar remittances business, but times have changed and our digital products needs to get up to speed. Here’s your chance to join us in a global team that serves millions of customers. We’ve changed the way we work and we’re bringing the best of bread tech stack to accomplish this mission. Our team is looking for the best Product designers, engineers and product people to be part of our team our

Customer Support Specialist (Pipeline)

Billtrust
Greater Denver Area
2 weeks ago
+41
The Technical Customer Support Specialist is at the core of service delivery for the Billtrust Support organization. Successful candidates exhibit exceptional direct customer service experience, preferably with a Software as a Service (SaaS) background or from a technical industry. You will be accountable for interacting daily with customers across a variety of communication means (phone, email, web, chat), while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You will be responsible for monitoring their caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, this role will often work with customers to review/gather business requirements in advance of directing various configuration changes.

UX Content Strategist

IHS Markit Digital
Greater Boulder Area
2 weeks ago
+34
The ideal candidate will have experience and passion for writing and editing related to investing, trading and personal wealth. Additionally, this ideal and passionate candidate will have experience working within the regulator constraints which impact financial institutions. And will be driven to collaborate with various team members within our organization and with external clients to effectively optimize the content used for online marketing, SEO and user testing.

Interaction Designer

CQG
Greater Denver Area
2 months ago
+25
Do you have the desire to work on a product that directly affects a customer’s bottom line and through which they make decisions involving millions of dollars a day? Are you interested in collaborating with other designers and executives to formulate user-centered design strategies that affect the brand, product vision and market impact of a company?

Member Care Specialist

Apostrophe, Inc.
Greater Denver Area
8 months ago
+14
Respond to member and provider emails, texts and calls about any and all topics. Help members find a high-quality doctor, or give them information on their benefit plan. Assist members with questions on their provider bills and offer payment plans. Occasionally call doctors’ offices to get a member into their appointment. After listening to the member’s needs and what a successful outcome will look like, you will take notes so that other peers on the team can then do research to find the best results. Actively establish relationships with members and providers to support smart use of healthcare resources and alert them of ways that Apostrophe can help. Recommend and try new ways to inspire customer delight. Be part of a busy start-up team and will jump in and help make the office tick by printing ID cards, onboarding packets, whatever it takes.

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