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The Implementation Consultant will lead project planning and implementation for new and existing customers using Tropic's software. Responsibilities include conducting requirements gathering, optimizing procurement processes, identifying efficiency improvements, and creating training content. The role emphasizes delivering exceptional customer experiences and understanding their unique challenges.
As an Account Manager, you will retain and grow revenue by managing client relationships and developing go-to-market strategies for new product releases. You will serve as the internal and external champion for clients, resolve issues, and play a pivotal role in improving the service organization while working closely with senior decision-makers.
As the Head of Revenue Operations, you will lead the revenue team, manage day-to-day operations, and implement strategic initiatives to optimize revenue generation across departments. Responsibilities include overseeing pipeline management, driving collaboration among teams, identifying revenue opportunities through data analysis, and managing the GTM tech stack for actionable insights.
As a Customer Solutions Consultant, you will serve as an expert solution architect, collaborating with Account Managers to upsell and retain existing customers. You will address customer pain points, communicate new functionalities, and provide a world-class customer experience while building trust in Tropic's solutions.
The Account Executive will manage the entire sales cycle for the commercial market segment, prospect new customers, build a strong sales pipeline, present solutions, and exceed revenue goals while providing an exceptional customer experience and ensuring collaboration with cross-functional teams.
As a Sales Development Representative, you will identify and create qualified opportunities within target markets, generate interest through various outreach methods, conduct consultative conversations, and book qualified meetings with C-Level executives, all while exceeding activity goals.
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