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The Insurance Services Director will execute SambaSafety's Customer Success strategy, manage the Insurance Services team, and enhance customer relationships. Key responsibilities include leading a team of Customer Success Managers, improving the customer journey, and promoting customer growth while collaborating with various departments.
The Solutions Delivery Manager leads a team of architects and specialists to integrate SambaSafety solutions for customers, ensuring alignment with business and technical requirements. Key responsibilities include team leadership, solution design oversight, customer engagement, and problem-solving. The role focuses on building relationships, mentoring staff, and ensuring successful implementation of workflows utilizing SambaSafety's API.
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