The Enterprise Customer Success Manager builds strong relationships with clients, ensuring their success using monday.com. This involves managing onboarding, conducting educational webinars, leveraging behavioral data for strategy, and collaborating across teams to drive customer engagement and satisfaction.

The Customer Experience Advocate will engage with customers through various channels, provide support, facilitate webinars, and collaborate with internal teams to address customer needs and improve product offerings. Key responsibilities include documenting customer interactions and educating users about platform features and tools.

The Mid Market Customer Success Manager at monday.com is responsible for building strong client relationships, ensuring product adoption, and driving customer success through effective onboarding and ongoing support. They will leverage data for communication strategies, lead educational webinars, and advocate for the customer's voice within the organization.