Summer 2026 Intern – Client Services

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

Summer 2026 Intern – Client Services

Location: Greenwood Village, CO (on-site & in-person)

Duration: 10 weeks from May 27, 2026 to July 31, 2026

Schedule: Full-Time (40 hours/week)

Compensation: $22.00 - $23.00 per hour (based on academic level)

Empower is a leader in financial planning and retirement solutions, committed to helping people achieve financial freedom.  We serve millions of individuals, employers, and advisors through personalized products, smart technology, and a people-first approach. 

Program Overview

Empower’s Summer Internship Program offers an immersive 10-week experience designed to develop rising professionals with an interest in financial services.  Our interns thrive in a fast-paced, growth-oriented environment while gaining valuable insights into our business, culture, and mission.

Each intern is paired with a dedicated manager, mentor, and executive sponsor, and will work on a meaningful summer project.  This program includes:

• Hands on-experience with real business initiatives
• Exposure to senior leadership and cross-functional teams
• Networking opportunities
• Professional and personal development workshops

At the conclusion of the internship, each intern presents their work to business leaders, showcasing the impact they’ve made.

What you’ll do

As a Client Services Intern, you will support a core project aimed at improving client experience and service quality.  Key responsibilities include:

• Analyzing client survey data to identify trends, issues, and improvement opportunities
• Developing processes to respond effectively to feedback and reduce quality errors
• Mapping key client touchpoints across teams to visualize the customer journey
• Collaborating with stakeholders to align service improvements across departments
• Presenting insights and recommendations to leadership to support Net Promotor Score Improvement

This role offers the opportunity to make a measurable impact on how Empower delivers excellent client service. 

What you bring

We’re seeking college students who demonstrate a balance of technical aptitude, professionalism, and curiosity.  Ideal candidates will bring the following:

Required Qualifications:

• Currently enrolled in a college or university (Bachelor’s or Master’s program)
• Minimum cumulative GPA of 3.0
• Available for full 10-week program (May 27 – July 31, 2026)
• Must reside near or be able to reliably commute to Greenwood Village, CO.  This is an in-person internship. 
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint)
• Familiarity with ChatGPT for analysis and content drafting
• Authorization to work in the U.S. without current or future visa sponsorship (CPT/OPT not supported)

Core Competencies:

• Strong verbal and written communication skills
• Ability to work independently and within a collaborative team
• Critical thinking and problem-solving mindset
• Self-directed with a proactive approach to learning
• Professional curiosity and eagerness to explore new tools and ideas
• Demonstrated accountability and follow-through on individual or team-based goals

What will set you apart

• At least 2 years of academic progress toward a bachelor’s degree
• Expected to graduate and be available for full-time employment by mid-2027
• Preferred majors: Finance, Economics, Business Administration, or other relevant business fields
• Process mapping experience using Visio or equivalent tools
• Demonstrated interest in customer success or service operations

Important notes

Applications are reviewed on a rolling basis. 

High-performing interns may be considered for return offers or full-time opportunities post-graduation. 

Base Salary Range

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.

Equal opportunity employer •  Drug-free workplace

We are an equal opportunity employer with a commitment to diversity.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. 

***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***

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