Staff Product Manager, Design Systems

Sorry, this job was removed at 02:04 p.m. (MST) on Friday, Nov 08, 2024
Hiring Remotely in United States
Remote
223K-301K Annually
Internship
Cloud • Consumer Web • Productivity • Software • App development • Automation • Data Privacy
Our mission is to design a more enlightened way of working. Join us!
The Role

Role Description

As a Staff Product Manager focused in Design Systems, you’ll play a key role in evolving DIG (Dropbox Interface Guidelines) in service of our internal customers, and delivering cross-product patterns that make Dropbox easy for external customers to learn and use.

Your role will be threefold:

Set direction for the product roadmap for Design Systems.

  • Drive roadmap & prioritization (in collaboration with Design and Eng partners)

  • Establish, define, and track impact through quant and qual metrics, using data to inform priorities

  • Drive experiments to understand impact of and de-risk foundational updates that may affect product metrics

Lead customer focused practices within the Design Systems team, and engage directly with all users of the system to build strong feedback loops.

  • Coordinate and perform user and customer research (both internal and external); lead focus groups, and engage internal champions

  • Evangelize systems to internal customers, partners, and stakeholders

  • Own the product success and adoption of higher order patterns that are built to span across Dropbox products and platforms for consistency and efficiency

Own Design Systems team product operations.

  • Drive overall operations and rhythms for product planning and execution

  • Manage communication and relationship building with stakeholders

  • Manage routine feedback collection (including internal CSAT surveys)

  • Build and evolve internal release playbooks

  • Coordinate complex product rollouts that require alignment with product teams

  • In collaboration with Design Ops team, ensure Design Systems is equipped with necessary tooling and licenses

Responsibilities

Systems Product Strategy & Execution: 

  • Work closely with Design and Engineering partners to bring systems strategies to life, delivering high quality UI foundations that enable designers and engineers across the company to efficiently deliver great products.
  • Deliver strategic narratives, roadmaps, product plans, documentation, and training.

Collaboration & Communication: 

  • Work proactively as a trusted partner with Engineers, Product Designers, Content Designers, Brand Designers, Researchers, Product Managers, Program Managers, and leaders at all levels.
  • Through relationships and observations, discover opportunities for strategic design patterns across the company. Hold crucial conversations with leaders and on-the-ground teams to influence systems adoption.
  • Bring enthusiasm, expertise, and clarity to all customer interactions as an influential ambassador for Design Systems across the company.
  • Craft clear narratives that translate complex, technical subjects into compelling stories that executive leaders can support.

Results & Customer Focus

  • Set up systems and rituals to ensure customer input drives action and prioritization within the team
  • Manage and surface themes from CSAT, listening tours, champions programs, and other touchpoints
  • Take in available metrics and data points to drive clear prioritization; determine ROI when there is a lack of clear data or metrics
  • Approach work with a strong operational mindset
  • Influence senior leaders and executives to prioritize adopting centrally built UI that drives efficiency and quality

Requirements

  • The ideal candidate will have at least 8-10 years of professional experience.
  • Ability to manage multiple partner stakeholders, including senior leaders and executives.
  • Proven ability to partner effectively with Design and Engineering counterparts to drive success of a team.
  • Deep experience with managing and evolving operations.
  • Demonstrates customer empathy for both internal and external customer needs and behaviors.
  • Skilled in analyzing and utilizing both quantitative and qualitative data to inform decisions.
  • Experience building products in a remote or distributed team environment.
  • Ability to zoom in and out to deeply understand industry trends and platform ecosystems.
  • Experience with accessibility standards.
  • Crafts clear narratives that translate complex, technical subjects into compelling stories that executive leaders can support.
Preferred Qualifications
  • Bachelor’s or Master’s degree in Computer Science, Design, Business, or relevant field.
  • Engaging storyteller with excellent written and verbal communication. Proven ability to hold conversations on design with executives and external industry leaders.

Compensation

US Zone 1

$222,700$301,300 USD

US Zone 2

$200,400$271,200 USD

US Zone 3

$178,200$241,000 USD

What the Team is Saying

Caitlin
Latane
Drew
Mack
The Company
CO
2,500 Employees
Remote Workplace
Year Founded: 2007

What We Do

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Why Work With Us

Our remote work model is a deliberate shift to provide greater flexibility, create a level-playing field, and evolve our culture to focus on people over places. Being a Virtual First company has allowed us to focus on our impact and effectiveness, by making investments in our employees according to what they need to do their best work.

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Dropbox Teams

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Dropbox Offices

Remote Workspace

Employees work remotely.

While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.

Typical time on-site: None
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