Sr. Manager Infrastructure and Operations

| Greater Denver Area

Position:

Sr. Manager Infrastructure and Operations

Job Description:

Arrow Electronics has an excellent opportunity for a Sr. Systems and Infrastructure/DevOps Manager in our Englewood, CO location.   This technical manager will direct the team responsible for three internal dedicated and cloud server infrastructure.  This role will be working closely with others in maintaining and expanding our network infrastructure, servers and data storage.  The ideal candidate is someone that has in-depth experience managing teams in an enterprise-level environment, a strong desire to learn new skills and have fun doing it.

Responsibilities

  • Direct supervision of Infrastructure manager, DevOps manager, 24/7 Support manager, and Tools engineer, building out global team as appropriate
  • Maintain positive employee relationships and nurture professional growth
  • Manage multiple and consecutive system projects related to Windows, Linux, storage, network, database, web and application support
  • Ensure communication with other teams as well as to/from senior management and team members
  • Install Responsible for build and deploy of new / rebuild existing servers and Azure cloud systems.  Manual and automation of configure server hardening and application install and configuration based on with standards and projects/operational requirements
  • Manage vendor relationships for Digital tools and negotiate contracts and renewals with tools engineer assistance
  • Manage 24/7 support teams for order management issues
  • Manage 24/7 operations support for front and back end systems
  • Respond to escalations 24/7 for application or systems issues requiring procedural guidance and business decisions
  • Manage relationships with Datavail managed service (NOC) and Arrow corporate help desk for 24/7 alert response and escalation
  • Work with development managers to create long and short term strategies based on Digital executive team vision
  • Ensure root cause analysis investigations for production issues and ensure follow-up actions for operations teams are rolled out
  • Identify trends recurring and report to appropriate teams
  • Remain current in understanding of cloud technologies and DevOps methodologies  
  • Liaison with the Arrow Core technical teams and build strong relationships
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or a similar technical related field or relevant experience
  • 5 – 8+ years of experience managing technical teams and growing an organization
  • Enterprise level infrastructure and/or DevOps experience
  • 2 – 3 years managing and coaching managers
  • 2 – 3 years cloud experience (Azure, AWS, GCP)
  • 5+ year’s experience with IT strategy and implementation
  • 3 – 5 years Project management of internal team projects
  • 3 – 5 years experience managing vendor relationships and contract negotiation
  • Understanding current technical methodologies, software solutions, and architecture
  • PCI and commerce security protocols

Preferred

  • Experience administering Sitecore environments
  • Experience with SAN configuration and optimization
  • Experience administering RHEL environments
  • Experience architecting and implementing high-availability server infrastructure
  • Experience administering Windows and Linux server environments
  • LAN\WAN architecture, VPN, MPLS
  • Network Security, DDOS mitigation
  • Experience building a global team
  • Experience developing and implementing fail-over, back up and disaster recovery solutions
  • Knowledge of quality management and change control principals
  • Understanding of n-tier application architecture and technologies (web servers, database servers, load balancers, etc.)
  • Knowledge of configuration management and Infrastructure as code tools such as -  Puppet,  Salt, Chef,  Ansible,  Terraform
  • Experience with application monitoring tools - New Relic, AppDynamics, Nagios, Sumo Logic, Splunk
  • Experience with web technologies -  IIS, Tomcat, Apache, Nginx, Solr, Elastic search 
  • Experience hosting database technologies -  Mysql, SQLServer, MongoDB
  • Experience with  build/deployment tools -  Jenkins, Teamcity, Octopus Deploy
  • Experience with host based security - Tripwire, Host Pen Test exposure, OS hardening, App signature suppression

#DICE

#LI

Location:

Denver (Panorama)

Time Type:

Full time

Job Category:

Non-Customer Facing/Supplier Facing

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Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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