Sr. Manager Infrastructure and Operations
Position:
Sr. Manager Infrastructure and Operations
Job Description:
Arrow Electronics has an excellent opportunity for a Sr. Systems and Infrastructure/DevOps Manager in our Englewood, CO location. This technical manager will direct the team responsible for three internal dedicated and cloud server infrastructure. This role will be working closely with others in maintaining and expanding our network infrastructure, servers and data storage. The ideal candidate is someone that has in-depth experience managing teams in an enterprise-level environment, a strong desire to learn new skills and have fun doing it.
Responsibilities
- Direct supervision of Infrastructure manager, DevOps manager, 24/7 Support manager, and Tools engineer, building out global team as appropriate
- Maintain positive employee relationships and nurture professional growth
- Manage multiple and consecutive system projects related to Windows, Linux, storage, network, database, web and application support
- Ensure communication with other teams as well as to/from senior management and team members
- Install Responsible for build and deploy of new / rebuild existing servers and Azure cloud systems. Manual and automation of configure server hardening and application install and configuration based on with standards and projects/operational requirements
- Manage vendor relationships for Digital tools and negotiate contracts and renewals with tools engineer assistance
- Manage 24/7 support teams for order management issues
- Manage 24/7 operations support for front and back end systems
- Respond to escalations 24/7 for application or systems issues requiring procedural guidance and business decisions
- Manage relationships with Datavail managed service (NOC) and Arrow corporate help desk for 24/7 alert response and escalation
- Work with development managers to create long and short term strategies based on Digital executive team vision
- Ensure root cause analysis investigations for production issues and ensure follow-up actions for operations teams are rolled out
- Identify trends recurring and report to appropriate teams
- Remain current in understanding of cloud technologies and DevOps methodologies
- Liaison with the Arrow Core technical teams and build strong relationships
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a similar technical related field or relevant experience
- 5 – 8+ years of experience managing technical teams and growing an organization
- Enterprise level infrastructure and/or DevOps experience
- 2 – 3 years managing and coaching managers
- 2 – 3 years cloud experience (Azure, AWS, GCP)
- 5+ year’s experience with IT strategy and implementation
- 3 – 5 years Project management of internal team projects
- 3 – 5 years experience managing vendor relationships and contract negotiation
- Understanding current technical methodologies, software solutions, and architecture
- PCI and commerce security protocols
Preferred
- Experience administering Sitecore environments
- Experience with SAN configuration and optimization
- Experience administering RHEL environments
- Experience architecting and implementing high-availability server infrastructure
- Experience administering Windows and Linux server environments
- LAN\WAN architecture, VPN, MPLS
- Network Security, DDOS mitigation
- Experience building a global team
- Experience developing and implementing fail-over, back up and disaster recovery solutions
- Knowledge of quality management and change control principals
- Understanding of n-tier application architecture and technologies (web servers, database servers, load balancers, etc.)
- Knowledge of configuration management and Infrastructure as code tools such as - Puppet, Salt, Chef, Ansible, Terraform
- Experience with application monitoring tools - New Relic, AppDynamics, Nagios, Sumo Logic, Splunk
- Experience with web technologies - IIS, Tomcat, Apache, Nginx, Solr, Elastic search
- Experience hosting database technologies - Mysql, SQLServer, MongoDB
- Experience with build/deployment tools - Jenkins, Teamcity, Octopus Deploy
- Experience with host based security - Tripwire, Host Pen Test exposure, OS hardening, App signature suppression
#DICE
#LI
Location:
Denver (Panorama)
Time Type:
Full time
Job Category:
Non-Customer Facing/Supplier Facing