Senior Product Manager, Internal Operations

| Denver, CO, USA | Hybrid
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Ibotta is seeking a Senior Product Manager, Internal Operations to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. As Senior Product Manager on the IPN Experiences team, you’ll be responsible for product strategy for key user journeys critical to the success of the Ibotta Performance Network (IPN). You’ll define Objectives & Key Results (OKRs) and identify the employee and client user problems which need to be solved in order to achieve them. You’ll craft an iterative roadmap of product initiatives and lead cross-functional squads of Engineering, Design, Analytics, Research, and Architecture team members in the execution of those initiatives. You’ll collaborate with functions across Ibotta, and with customers, to communicate your strategy, launch solutions, and continuously measure success along the way.

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

What you will be doing:

  • Empathize with employees and clients to understand their environments, needs, goals, motivations, and pain points throughout various phases of the customer journey

  • Partner with teams across the organization to define OKRs in support of Ibotta’s business goals and company strategy

  • Prioritize a roadmap of product initiatives which articulates the team’s path to success in achieving OKRs, while creating value for employees, clients, and Ibotta

  • Lead cross-functional teams to execute roadmap and refine the product backlog, iterating through problems, scoping solutions, and shipping features which succeed in creating measurable value 

  • Champion optimal product development processes that focus on the problem and that leverage the power of iteration and learning, while enabling high-quality, timely execution in a fast-paced, iterative, and fluid environment

  • Build strong relationships with stakeholders and leaders across Ibotta to manage expectations on scope and timelines

  • Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere

What we are looking for: 

  • 5+ years of product management experience building and launching successful products

  • Experience creating product strategies aligned with business objectives and successfully garnering stakeholder support

  • Ability to achieve measurable results and desirable user outcomes by launching high-quality product experiences on-time

  • Experience leading a cross-functional team to successfully execute initiatives and create business impact

  • Adept at leveraging qualitative and quantitative insights to prioritize opportunities and guide iterative product development

  • Confidence in being able to say no to good ideas and ruthlessly prioritize product initiatives in alignment with strategic focus and goals

  • Swift, high-quality decision making, informed by insights, but not paralyzed when faced with a lack of data

  • Technical understanding - you don’t need to be able to write code, but you need to be able to discuss technical concepts with your engineering and architecture counterparts

  • Excellent communication skills across all mediums (visual, written, verbal) that keep the cross-functional team and diverse stakeholders groups informed of strategic approach, ideas, decisions, and rationale

  • Experience with any of the following a plus

    • Leading product strategy for an Enterprise B2B SaaS product

    • Customer Success or Operations

    • Scaling a product through hyper-growth phases

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • SalesforceCRM
    • MailChimpEmail
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • SmartsheetProject Management
    • TrelloProject Management


Currently hybrid - our headquarters are located in central Downtown Denver - convenient access to public transportation and Denver's best restaurants!

An Insider's view of Ibotta

What’s the vibe like in the office?

The best part about Ibotta is the people that work here. It's humbling to be able to work with such talented and experienced team members who are all working towards a collective mission. I've been able to learn so much from my colleagues both on a professional and personal level, and they are 100% the reason that I enjoy coming into work everyday.


Senior Director, Client Partnerships

What does your typical day look like?

There really is no typical day when you work in social, which I love! You can usually find me working on new content ideas, reporting on performance across our social channels, managing our community, or working on social ad placements for clients :)


Senior Marketing Associate, Social Media

How has your career grown since starting at the company?

In my time at Ibotta, I've held 3 distinct job titles across 4 very different roles - I'd say that qualifies as strong mobility! I started as a Senior Engineer, then became an Engineering Manager, and now a Senior Engineering Manager all thanks to the plentiful opportunities and mentorship afforded to me.


Senior Engineering Manager

What unique initiatives do you have that encourage innovation?

I'm personally excited about the focus everyone seems to have on improving the lives of our users. As a UX professional, working for a company that is truly customer-centric and highly values the power of design is incredible.


Senior Director of Product Design

How would you describe the company’s work-life balance?

The work we do is impactful, and we all have a lot of opportunity to shape it - so I think people can be successful here if they're interested in taking ownership of tough problems and solving them. However, what we do NOT embrace is "busy culture." We're smart about the work we do, and conscientious of the need for balance.


Senior Technical Program Manager

What are Ibotta Perks + Benefits

Ibotta Benefits Overview

We invest in every employee with a competitive salary, company equity, a matched 401(k), leadership training, and more. We also offer comprehensive medical, dental, and vision coverage to full-time employees. Oh, and we also believe in a healthy work-life balance. Flexible time off, team building events, Learning & Development opportunities, and an annual dinner bonus keep us energized and focused.

At Ibotta, we care about you. That’s why we offer benefits that support your physical, emotional, and financial health. Learn more below and through our career page!

Volunteer in local community
Each year, Ibotta employees participate in a company-wide volunteer day. Ibotta's Culture Clubs also provide multiple opportunities for volunteering and getting involved in the local community.
Partners with nonprofits
Ibotta partners with local nonprofits such as ChickTech, Denver Urban Gardens, Wish for Wheels, the Boys & Girls Club, and more through individual "Volunteer Time Off", team events, and/or donations.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Summer hours
President's club
Employee awards
Flexible work schedule
Ibotta provides employees with a flexible work schedule that includes core hours as well as flexible start and end times.
Remote work program
Documented equal pay policy
Mandated unconscious bias training
Ibotta weaves unconscious bias training into individual contributor and manager sessions when applicable. Through this, our employees become more aware of unconscious biases and other barriers to DEI.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Hiring teams attend training sessions to help managers and interviewers see the impact that unconscious bias may have on the interview process and provide employees with interviewing best practices.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Ibotta employees can contribute up to $2750 annually to their FSA.
Disability insurance
Disability insurance is provided at Ibotta.
Dental insurance
Ibotta offers multiple plans for employees to choose from to best fit their dental needs.
Vision insurance
Ibotta's vision benefits plan covers a large percentage of the cost to our employees
Health insurance
Ibotta offers multiple plans for employees to choose from to best fit their medical needs.
Life insurance
Life insurance is equal to 1x an employee's annual salary.
Pet insurance
Through our Ibotta Savings Marketplace, we offer a variety of discounts on services like pet insurance, local experiences, curated offers just for our organization, and new deals added weekly.
Wellness programs
As part of our 2021 Benefits, a Lifestyle Spending Account is available for employees to receive reimbursement for a variety of wellness programs they can choose from independently.
Team workouts
While in a virtual environment, we continue to provide remote workout opportunities through our Wellness Culture Club via zoom!
Mental health benefits
In addition to Ibotta's health care coverage, mental health services can be accessed through an Employee Assistance Program to ensure our employees receive support.
Financial & Retirement
401(K) matching
Ibotta provides employees with a 401(k) matching plan managed by Principal. We match 100% of contributions up to 3% of an employee's annual gross pay.
Company equity
Ibotta offers stock options to eligible, full-time employees.
Performance bonus
In 2020, all eligible, full-time employees can participate in Ibotta's Profit Sharing program.
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
We partner with Helpr to provide access to care support, primary care discounts and help finding local care centers and caregivers.
Generous parental leave
Ibotta offer's parental leave for all new parents.
Family medical leave
Ibotta provides FML to all eligible employees.
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Ibotta employees receive a minimum of 20 days per year of paid time off.
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Ibotta hosts company outings throughout the year on a team-by-team basis.
Free snacks and drinks
Ibotta provides a stocked snack bar in the office, along with coffee, tea and other goodies.
Some meals provided
When in the office, Bagel Thursdays are a staple at Ibotta. We also provide meals for certain events, including breakfast burritos at our quarterly Town Hall meetings.
Company-sponsored happy hours
When in the office, a variety of beverages are provided during our bi-weekly Product Demos. We also host (often themed) additional happy hours throughout the year with snacks and drinks.
Onsite office parking
Recreational clubs
Ibotta's "Sports + Rec" Culture Club provides a variety of leagues to participate in year-round (when in-person).
Relocation assistance
Ibotta offers relocation assistance depending on the role.
Fitness stipend
New in 2021, Ibotta's Lifestyle Spending Account provides up to $150 per month for reimbursement for applicable fitness and wellness expenses.
Mother's room
Onsite gym
Professional Development
Job training & conferences
Ibotta offers employees professional development opportunities like bi-weekly training sessions, manager bootcamp, panel events, hackathons, team training and more.
Lunch and learns
Ibotta's Culture Clubs provide Lunch and Learn opportunities throughout the year on a variety of topics.
Promote from within
Mentorship program
Continuing education available during work hours
Ibotta encourages learning throughout the year dependent on an individual's professional goals and development.
Online course subscriptions available
Customized development tracks
Paid industry certifications
Ibotta can provide a budget for paid industry certifications based on an individual's professional goals and development.
Personal development training

Additional Perks + Benefits

We invest in our employees with a competitive salary, company equity, a matched 401(k), and leadership training. We also offer comprehensive medical, dental, and vision coverage to full-time employees. Oh, and we also believe in a healthy work-life balance. Flexible time off, team building events, Learning & Development opportunities, and an annual dinner bonus keep us energized and focused.

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