Senior Product (Customer) Marketing Manager

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The Opportunity

Help us build out product & customer marketing as our first-ever marketing hire! Our 125+ B2B customers and two CSMs can't wait for the clarity you'll provide with clear messaging, epic content, sample programs, product announcements, and other resources to drive deeper engagement with our platform.

We're looking for someone who isn't afraid to get their hands dirty doing tactical work but has enough experience to contribute to strategy and work without a lot of structure in an early-stage environment.

The Company

Printfection prevents the brain damage marketers incur trying to manage corporate swag themselves.

We're the first SaaS solution in the $20 billion dollar promo industry. Customers include Trello, Zendesk, New Relic, Zapier and many other category leaders.

We're a low-drama "mature" startup based in Dever that's bootstrapped, profitable, and growing fast.

Responsibilities
  • Develop clear and concise product positioning and messaging
  • Create resources (everything from tactical help articles to conceputal guides) to drive a deeper understanding of our products and platform
  • Develop customer communication programs using segment.io, autopilot marketing automation, retargeting platforms, physical mail, etc
  • A secondary focus on the demand-gen side of marketing where you can repurpose to get quick-wins
  • Partner with our product team to help shape product roadmap and vision
  • Help us evangelize the Printfection story as we test event marketing
  • Whatever else needs doing - we're a startup and wear multiple hats!
Requirements
  • 5+ years experience in product marketing, customer marketing, or content marketing
  • Non-negotiable: excellent writing skills and attention to detail
  • Above-average analytical and data management skills
  • Prior experience marketing to marketers a big plus. Bonus points if you've marketed SaaS
  • Self-driven. This Quora post nails it
Perks
  • Ground-floor opportunity, yet more than just an idea – millions in revenue, profitable
  • The rare chance to reinvent a $20bn industry from the ground-up
  • Flexibility to work from home several days a week or our downtown Denver, Colorado office
  • A fun, passionate (yet sane) work culture — we respect your weekends and personal life
  • A tight-knit team environment: free lunches, happy hours, sporting events, and more
Benefits
  • Extremely competitive salary plus incentives and options
  • Health, dental, vision, life, and disability insurance
  • Paid cell phone, home internet, transportation stipend, and shiny new tech toys
  • Open vacation policy and eight paid holidays
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