Senior Manager - Technical Competitive Strategy at Zoom Video Communications

Sorry, this job was removed at 5:24 a.m. (MST) on Saturday, July 31, 2021

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Who we are:

Zoom is a company driven by our unique culture and focus on delivering happiness to our customers. By focusing on happy employees and happy customers, we have experienced amazing growth and success. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture, focus on teamwork and fun environment makes Zoom an awesome place to work. We are expanding teams across the organization and we need more amazing “Zoomies” to join the team! If you are motivated by delivering happiness, come join us at Zoom!

Roles & Responsibilities

The Sr. Manager Technical Competitive Strategy role at Zoom is an exciting and rewarding position. This individual will focus on understanding market trends and analyzing the competitive landscape to improve Zoom’s technical go-to-market strategy. We are looking for a Competitive Technical Leader who can shape go-to-market strategy through competitive intelligence analysis, market research and monitoring regional trends.

In this role, you will be an integral cross functional partner to leadership, sales and marketing. You will create processes to monitor the competitive landscape and provide strategic insight and recommendations. Must be able to operate autonomously and effectively prioritize initiatives to maximize impact and Zoom revenue.

What you will do: 

  • Become a Subject Matter Expert in established and disruptive competitors

  • Leading the voice of the buyer win-loss program, conducting direct interviews and distilling reasons lost/churned insights to help improve go-to-market and product efforts

  • Collaborate with sales operations in gathering and disseminating technical competitive information during different stages of the sales process

  • Execute deep technical research and tear-down on tier 1 competitors through different channels including competitive labs, customer direct conversations, and deliver actionable and current competitive updates to the sales and technical sales organizations

  • Working with internal teams and translating competitive insights into actionable field enablement tools such as battlecards

  • Provide insights to product management on relevant technology advancements made by competitors 

  • Understand technology trends relevant to our market space to identify opportunities to differentiate and threats with respect to technical competitive positioning 

  • Support research on business focused competitive developments through different channels including market research, industry analyst, win-loss analysis and general surveys

Experience and Skills

  • Experience building a Competitive Function from the grown up

  • 10+ years of experience in technology (SaaS, Collaboration, Enterprise Software preferred)

  • 8+ years of experience in product management, competitive intelligence, product marketing, or sales engineering roles

  • Experience consolidating, preparing and delivering Executive level communications and business data

  • Ideally, you have an Engineering, Computer Science degree or similar experience. Having a technical background is a must

  • Have experience working in a matrix environment with excellent communication and collaboration skills to build trusting relationships

  • Be able to analyze data, set priorities, and shape results in a corporate environment

  • Experience engaging directly with enterprise customers

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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