Senior Learning Designer - Sales Enablement

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you’ll make an impact:

We are a strategic, cross-functional team focused on improving sales results and productivity by offering integrated content, training and coaching for the partner sales team and sales leaders along the entire partner journey, powered by technology, utilizing data.

You will scope, design and create resources, assets and campaigns that drive behavioral change and enable the sales team. You’ll deliver strong and consistent thinking, strategies, plans and programs of work that drive sales capability. The outcome of your work will enable the Xero sales team to achieve performance targets and create a beautiful experience for our partners along the way.

What you'll do:

• Work closely with a global sales experts, technology experts and the product specialists to scope and design fit-for-purpose learning and performance interventions
• Use content authoring tools, visual design tools and the LMS to create end-to end learning experiences such as multi-touch campaigns, courses, job aids, process docs, assessments and multimedia resources
• Drive continual improvement of our enablement program so that it is effective, relevant and supports long-term behavioural change for our sales team
• Coach other content creators in the team to help them apply learning and content best practices and facilitate team collaboration
• Review content created by peers to ensure high-quality, consistent instructional materials that are aligned with learning objectives
• Lead project planning and execution, manage stakeholder relationships, and track project performance for continuous improvement.

Success looks like

• Championing consistent and great quality learning experiences and resources
• Fit-for-purpose content and resources that support long-term behavioural change for our sales team
• Robust evaluation and measurement strategy that enable continuous improvement

What you'll bring with you:

• Experience using/working with Saas sales processes
• Experience in developing interactive, engaging and effective learning resources
• Experience with developing both digital and face-to-face experiences and assets (online learning courses, videos, interactive PDFs, LMS pages, workshops, virtual sessions, job aids and learning campaigns)
• Experience with project management and stakeholder management
• Ability to scope, design, develop, implement, and evaluate learning programs to meet the needs of the sales teams .
• Ability to use authoring tools (Evolve), visual design tools (Adobe and LMSs)
• Proactive problem-solving skills; ability to exercise integrity and sound judgment in complex ambiguous situations
• Process driven with ability to take ownership, plan and work autonomously
• Conduct root cause analysis, training needs analysis and provide data-based analysis and reporting. 
• Understanding of L&D trends, developments and best practices

Why Xero? 

Diversity of people brings diversity of thought, and we like that. Our human-first culture of respect, fairness, and inclusion is what helps Xeros thrive and work and beyond. Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, employee resource groups, wellbeing programming and allowances, medical, dental, vision, and disability insurance, fertility and family forming financial support, 401k contribution matching, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with snacks and break areas, flexible working, career development and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.

Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience. If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.