Senior IT Cloud Engineer (ADX-290-20) at ArcherDX

| Greater Boulder Area
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Senior IT Cloud Engineer (ADX-290-20)
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In October 2020, Invitae Corporation (NYSE: NVTA) combined with ArcherDX, a genomic analysis company specializing in cancer diagnostics and monitoring, to create a leading comprehensive medical and cancer genetics company. As a combined company, Invitae, is bringing world-class genetic testing and diagnostics into mainstream medicine to improve healthcare for billions of people. Our goal is to aggregate the world’s genetic tests into a single service with higher quality and accuracy, faster turnaround time and actionable results. Learn more at and
ArcherDX's patented chemistry and powerful bioinformatics software have placed us at the bleeding edge of the fight against cancer and other genetic diseases. You'll join a multidisciplinary team focused on improving and maturing the Information Systems ecosystem.
ArcherDX has a unique opportunity for the right candidate to play a pivotal role in creating a culture of customer service and innovation for the department. The Sr IT Cloud Engineer will utilize their cloud skills and knowledge of server operating systems, virtualization, network infrastructure, directory services, and messaging systems to execute assigned projects that enable business objectives. This person will also implement new technologies, provide excellent customer service, employ troubleshooting techniques and perform routine maintenance in response to identified needs and requests. This role will also collaborate with internal IT team members, provide technical guidance, as well as collaborate with other departments to implement or enhance IT technical solutions
This role involves critical thinking and problem-solving in concert with the utilization of industry-standard best practices for hybrid cloud service deployment. This person will also engage in efforts to support, resolve & document issues that arise in the environment, which may include reviewing designs & recommending improvements to the architecture.
Job performance will involve a variety of activities including:
  • Design, architect and plan new improvements to cloud environments, address virtualized on-prem systems, manage cloud infrastructure as well as migrate technologies to the cloud.
  • Adhere to IT security standards, compliance requirements, and performance optimization.
  • Configure, deploy, and manage on-prem and cloud-based infrastructure components, including access policies, security groups, host servers, and storage systems.
  • Provision and maintain Windows and Linux operating systems, including server setup, installation, administration, secure the OS, and assist with internal support needs.
  • Strong understanding of network topologies, networking protocols, and cloud network connectivity and troubleshooting.
  • Ensure security is integrated into all cloud architecture solutions with assistance from the cybersecurity team.
  • Ensure data retention, availability, scalability, backup, and recovery of on-prem and cloud-based solutions.
  • Diagnosis, troubleshoot, and consult with guest owners of virtualized systems to resolve issues.
  • Work with and collaborate with other teams such as software development and DevOps to share ideas and best practices on deployment (infrastructure as code) and securing cloud systems and services.
  • Collaborate with the IS security team as well as the RA/QA/Compliance teams to ensure IT infrastructure components and the data that reside on them or flow through them are secured and meet regulatory and compliant requirements on a consistent basis.
  • Administrate NAS and/or cloud business storage solutions.
  • Create and maintain up-to-date documentation of services and functions.
  • Follow established policies, procedures, and best practices to ensure operational excellence and efficient workflow.
  • Proactively ensure the highest levels of systems and infrastructure availability.
  • Follow trends in technology and lead new approaches to scalability and high availability of distributed cloud architecture & services.
  • This role is ideal for someone who is extremely hands-on but can also think strategically about designing solutions and analyzing risk.
  • Review, understanding, and compliance with ArcherDX HIPAA & GDPR Security policies and procedures.
  • Safeguarding the privacy and security of protected health information and European Union personal data.
  • Willingness to travel to local offices up to 10% of the time.
  • Minimum of 10 years’ experience in a role that focused on designing, deploying, managing IT Infrastructure and IT cloud infrastructure which include virtualization, networks, IAM policies, security groups on AWS and Azure cloud providers.
  • MUST HAVE: Solid expertise in cloud administration and management of Amazon AWS or Azure platform and developing cloud-based infrastructure and networking between cloud and on-prem solutions.
  • MUST HAVE: Expert knowledge with virtualization (VMware) and LAN/WAN technologies and IP protocols such as HTTP, DNS, DHCP, NTP, NFS.SSL/TLS including TCP/IP networking (IPv4/IPv6).
  • Strong experience with installing and administering BOTH Windows and Linux in a Directory-based environment; experienced with Directory Services such as MS Active Directory and 3rd party providers that utilize SAML 2.0 for integration.
  • Experienced with administrating/managing virtual networking and virtual firewalls/security groups as well as OS hardening processes.
  • Experienced with supporting the uptime and availability of database servers such as Postgres or MS SQL server.
  • Strong analytical, organizational and problem-solving skills, excellent communication skills and the ability to provide technical leadership in assigned areas.
  • Expert knowledge of authentication protocols and other methods of providing security for passwords and network communication, including Multi-Factor Authentication.
  • Must have a focus of customer service and the drive to create and foster a culture of innovation, inclusivity and transparency.
  • Demonstrated ability to understand business processes, troubleshooting issues, root cause analysis and suggesting and configuring solutions that foremost address the business problems.
  • Demonstrates continuous effort to improve service offerings, operations, decrease turnaround times and streamline work processes.
  • Demonstrate a sense of urgency to help internal customers.
  • Strong background in developing and maintaining effective internal IT processes.
  • Familiar with ITIL practices such as change, configuration, and/or knowledge management is a plus.
  • Ability to work in a fast-paced and dynamic environment.
  • High energy, self-motivated, approachable and articulate team player.
  • Ability to communicate successfully technical concepts to non-technical people.
  • Ability to work both independently and in a team environment.
  • Excellent oral and written communication skills.
  • Strong interpersonal and team working skills.
  • Strong attention to detail demonstrating accuracy.
  • Great problem-solving skills; able to anticipate and recognize problems, diagnose root causes and take corrective action to prevent a recurrence.
  • Flexibility to adjust quickly and effectively to frequent change and altered priorities.
  • Ability to adapt to new technologies and changing environments.
  • Bachelor’s degree in Computer Science or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
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Technology we use

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Conveniently located minutes from downtown Boulder via Pearl Street or the Goose Creek Path. Easily commutable from all directions.

An Insider's view of ArcherDX

What’s the vibe like in the office?

Collaborative - when I walk through the ArcherDX office at any time of day, I can see cross-functional collaboration in action. Our team members are constantly connecting in structured and unstructured meetings to solve problems and achieve goals.


Corporate Recruiter

How do you collaborate with other teams in the company?

Collaboration between functional groups is key to the Logistics team's success at Archer. Working closely with Sales, Manufacturing, Assay Development, Customer Support, Finance and QA allows us to provide better customer service by improving our processes, troubleshoot, brainstorm new ideas, learn from each other and share our best "dad" jokes.


Logistics Manager

How do you empower your team to be more creative?

Creativity requires a break from the routine and the screen. Here at Archer the team gets creative through walks to the food trucks, lunch runs, climbing gym sessions or a few end of the week craft brews. Some of our best algorithms were developed or refined on the climbing gym mat.


VP of Bioinformatics and Commercial Development

What are ArcherDX Perks + Benefits

ArcherDX Benefits Overview

ArcherDX offers a competitive and generous benefit package including:

• Medical PPO or HMO and Dental-82% of monthly premium covered by the company
• Optional vision, life, FSA, dependent care plans
• Basic AD&D, Short and Long Term disability-covered 100% by the company
• 160 hours PTO per calendar after three months of service
• 6-weeks parental leave covered 100% by the company
• 401K with company match with potential of up to $2000/year
• 2019 bonus - 5% based on company objectives (for non-commissioned employees)
• Company stock options for all employees
• Tuition Reimbursement
• Ecopass

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes work from home on occasion as needed.
Family Medical Leave
Company sponsored family events
Archer sponsors family oriented events annually. This year, we had our summer picnic at the Boulder Reservoir.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Archer hosts company outings Semi-annually.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5250.
Cross functional training encouraged
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